Total 2189 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

26%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CM

Cheri M

Education Management, 51-100 employees

Less than a year

5.0
October 2024

amazing fit for everyday use

Pros

It fits naturally into my regular workflow and getting it integrated into day-to-day use has been very simple.

Cons

In higher education where AI is a major concern right now, it only provides an overall AI usage percentage when scanning student work. We really need it to show the exact sentences, words or phrases that triggered the AI plagiarism score.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

KEM

Kate E McGinley

Consumer Goods, 1-10 employees

More than a year

5.0
October 2024

I really liked it

Pros

Makes my business emails come across much more professionally.

Cons

The free version only covers a limited document size.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

CE

Charles Ezeh

E-Learning, 1-10 employees

More than a year

5.0
October 2024

excellent sentence structuring support

Pros

Every step of the way, it helps me structure my writing properly and put my sentences together the right way.

Cons

I haven't experienced any downtime at all with Grammarly Business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

KAT

Koffi Ametepe TONA

Broadcast Media, 1-10 employees

More than a year

5.0
October 2024

good writing insights

Pros

The biggest advantage is how well it supports teams that need consistent, polished communication. It brings together useful features like team collaboration tools, advanced writing insights, customizable goals, centralized admin controls and solid security and privacy settings. Altogether, it works as a strong solution for improving productivity, maintaining brand consistency and raising the overall quality of communication across a team.

Cons

There are still a few downsides worth mentioning, including limited language support, suggestions that can sometimes feel too prescriptive and a price point that may be too high for smaller teams.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

AT

Adrian Torres

Apparel & Fashion, 101-500 employees

More than a year

5.0
October 2024

Simple to use

Pros

Simplicity is the biggest win here. Having templates that can be shared with teams across different locations works really well. It's an excellent way to keep a consistent company voice while still giving each person room to show their individual identity in a professional format and setting.

Cons

AI side can take a bit of time to learn when you're first getting started. Even with that, it feels more thorough and adaptive than asking a whole team to come up with the same ideas on their own.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

LH

Louise Hopkin

Individual & Family Services, 1-10 employees

More than a year

5.0
October 2024

Suggestions are good

Pros

One thing that really works well is how it catches grammar issues in my business writing and also gives helpful ideas to make my wording more concise. It even suggests adjustments based on the tone or style I want the text to have which makes it very useful.

Cons

No con,, just the small icon feels annoying at times but working wise its a great tool!!

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

SS

Sydney Stanisz

Computer Software, 11-50 employees

More than a year

5.0
October 2024

reliable writing support

Pros

Checking grammar, spelling and proofreading with it is very simple. It helps me work more efficiently when I'm replying to customer emails and I don't have to stress about mistakes because Grammarly catches them for me.

Cons

Did not run into any problems with Grammarly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

SH

Sabrina Hurst

Financial Services, 51-100 employees

Less than a year

4.0
October 2024

Writing made easier

Pros

I keep coming back to is how well it can rewrite text in a specific tone. If I need something to sound more professional, friendlier or just more concise, it gives me that flexibility really well.

Cons

On mobile the voice-to-text feature feels pretty dated. I ended up disabling it because it often struggles to recognize words accurately.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

8

Functionality

8

IT

Ilan Tesone

Graphic Design, 1-10 employees

Less than 6 months

4.0
October 2024

reliable tone checks

Pros

Grammarly's context-aware sentence suggestions are incredibly useful for getting the right tone in company emails. When you're sending multiple messages a day to customers and clients, keeping a consistent and appropriate way of communicating really matters.

Cons

Nothing specific comes to mind. Having a dependable way to review and double-check your writing is very important.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

KM

Kenyatta Malloy

Higher Education, 500+ employees

More than a year

5.0
September 2024

Perfect for us!

Pros

Across our team's communication, Grammarly Business fit in almost effortlessly and helped make every message clearer, more polished and aligned with our brand. Managing communities for several brands means I need to keep the tone consistent while still connecting with people in a genuine way and this tool really helped with that. It improved the overall quality of our writing, saved us time and still allowed us to keep the authenticity that matters when you're building trust and creating a real sense of community.

Cons

I didnt come across anything negative!

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

KC

Kashifa Christie

Cosmetics, 1-10 employees

Less than a year

4.0
September 2024

Polished writing

Pros

It helped shape my sentences and wording and i can effortlessly write without worrying much about grammar myself. i know the tool will point out where im wrong.

Cons

Since it's AI there are times it doesn't fully pick up on the way people naturally speak so some sentences come out sounding more robotic than human.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

EP

Enzo Pascual

Computer Software, 500+ employees

Free Trial

5.0
September 2024

So great!

Pros

At its core, it does exactly what it's supposed to do, catch mistakes. It feels very polished in that area and it can spot almost everything.

Cons

The way it highlights mistakes can be a little distracting at times especially the outlining but it's still understandable.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

OH

Olivia Hardin

Publishing, 1-10 employees

More than a year

4.0
September 2024

helpful writing feedback

Pros

Really useful for catching both small mistakes and bigger problem areas in my writing right as I'm typing.

Cons

Sometimes the extra alerts interrupt the writing flow and can get pretty annoying.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

MA

Marilyn Almanzar

Outsourcing/Offshoring, 11-50 employees

More than a year

5.0
September 2024

Accurate corrections

Pros

One thing that really stands out is how dependable this software is. The corrections it provides are accurate and consistently very precise which makes it feel trustworthy to use.

Cons

I haven't run into any issues up to this point. I've even gone ahead and recommended it to my coworkers as well as friends outside of work.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

SP

Stephanie P

Textiles, 11-50 employees

More than a year

5.0
September 2024

We love it

Pros

Something I appreciate most about it is how much clearer and more polished it makes all of our communication. It does a really good job of catching mistakes and helping everything stay consistent and professional across the team.

Cons

Rarely but it suggests changes that don't quite match the context or feel a little too stiff.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
September 2024

Excellent tool!

Pros

Between the team collaboration features and the built-in security, this software has been a really strong fit. Single sign-on is a big advantage for me and the advanced writing suggestions help make content more concise, polished and engaging.

Cons

No issues at this point so I can't really point to anything negative yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PS

Priyashree Sinha

Education Management, 51-100 employees

Less than a year

5.0
September 2024

top-notch writing support

Pros

Running any writing-focused business feels a lot more manageable with this software. It really helps produce high-quality content and the grammar and style suggestions are consistently useful and polished.

Cons

The advanced features are fairly expensive especially for small teams and startups.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

10

RK

Roubainou Koulibaly

Accounting, 1-10 employees

More than a year

5.0
September 2024

reliable around the clock

Pros

The site is always available and completely reliable.

Cons

Nothing serious to point out,it works normally 24/7.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

PM

Preeti Mehta

Accounting, 101-500 employees

Free Trial

4.0
September 2024

I can depend on it

Pros

Keeping email communication polished has been much easier with this tool. It does more than just catch grammar mistakes, it also helps adjust the tone of the email which is really useful. The correction suggestions appear instantly so making changes on the spot feels very convenient.

Cons

There isn't really anything I dislike about it. The only thing to watch is the dictionary setting because if it's not configured properly, it might suggest American English when you actually want British English.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

PS

Patrick Storms

Computer Software, 51-100 employees

Less than a year

5.0
September 2024

a good one!

Pros

Working in a customer-facing role means I need to write in US English, even though it isn't my first language and I'm more familiar with British English. In that kind of professional setting, accurate spelling and grammar, along with concise, clear and engaging writing, really matter. Grammarly helps me achieve that consistently. It works across pretty much everything I write, whether that's in web-based tools or desktop apps and the suggestions are usually right on target. Beyond improving what I write in the moment, it also helps me strengthen my English over time. I also appreciate how precisely the writing style can be adjusted in the Preferences section. The Gen AI feature is another plus since it often provides genuinely helpful suggestions.

Cons

Nothing major to complain about. At times, Grammarly revises its own suggested edits which can be a little frustrating from a usability standpoint. I've also noticed that formatting can disappear when text gets rewritten. Still, these feel like very minor issues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10