Heyo Phone
Last Updated
Overview
Heyo Phone helps small businesses streamline communication with a virtual number, automated call distribution, and staff analytics. While it does not currently support porting existing phone numbers, its comprehensive mobile app ensures seamless team collaboration. Overall, it is an effective tool for growing teams seeking a collaborated business identity.
Overall Rating
Based on 10 users reviews
4.4
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
₹300
per month (Heyo Lite plan)
Heyo Phone Specifications
- Real-Time Communication
- Mobile Accessibility
- Analytics & Reporting
- Customer Support
What Is Heyo Phone?
Heyo Phone is a cloud-based digital phone solution designed specifically for small businesses, startups, and independent professionals. The platform provides a single smart business number that replaces the need for multiple SIM cards, allowing users to separate personal and professional communications on one device. It offers comprehensive solutions for call management, including staff monitoring, customer engagement, and virtual identity tools. By centralizing communication channels, the software enables teams to handle high volumes of inquiries productively while maintaining a professional image.
Heyo Phone Pricing
Heyo Phone cost is structured around the following plans:
- Heyo Lite Plan: ₹300/month
- Heyo Pro Plan: ₹600/month
Disclaimer: The pricing is subject to change.
Heyo Phone Integrations
The software supports integration with multiple systems and platforms, such as:
- GMB
Who Is Heyo Phone For?
Heyo Phone is ideal for a wide range of industries and sectors, including:
- Consulting
- Technology
- Construction
- Consumer services
- Information services
Is Heyo Phone Right For You?
If you are looking for a unified business communication solution that enhances productivity, Heyo Phone could be the ideal choice for you. It gives your business a local virtual number, no SIM required, and lets you route all calls and WhatsApp messages to your team, record and track staff calls, share a business card, and manage unlimited calls affordably. This makes it well-suited for small offices, agencies, clinics, retail outlets or service businesses seeking efficient, professional communication without extra infrastructure.
Still doubtful if Heyo Phone software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Heyo Phone Features
Call Recording
Heyo Phone automatically captures incoming and outgoing business calls, securely storing them on the cloud for up to six months. Users can download recordings for quality assurance or staff training. The platform also allows administrators to hide specific recordings from team members to maintain strict customer privacy and control.
Business Caller Tune
This feature enables businesses to set up customized audio messages that play while callers wait to connect. Users can create a unique brand identity, broadcast special offers, or provide information through professional IVR greetings. The software also supports specific after-hours tunes to inform customers when the office is closed.
Call Analytics And Tracking
The platform provides detailed insights into team performance by tracking all incoming and outgoing call activities. Users can receive daily reports directly on WhatsApp, monitor individual staff logs, and view missed call alerts. This feature also integrates with Google My Business to boost ratings and gather valuable customer feedback.
Voice Mail
Heyo Phone software ensures no customer interaction is missed by allowing callers to leave recorded messages when staff members are unavailable. Users can access voicemails directly from the call logs to play or download them. The feature automatically activates during busy periods or after work hours to capture important inquiries.
Call Management
The software streamlines communication by automatically distributing incoming calls to available staff members using sequential or uniform routing methods. Users can manage parallel calls effectively and ensure inquiries reach the right agent. This feature helps teams handle high call volumes, reduce missed opportunities, and maintain organized contact history on one device.
Pros And Cons of Heyo Phone
Pros
Boosts business efficiency significantly
Professional greeting for incoming calls
Custom caller tunes available
Cons
Only supports small business use cases
IVR setup may be complex initially
Heyo Phone Reviews
Total 10 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars40%
4
Stars60%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Enterprise, 500+ employees
“Has a professional look!”
Pros
The virtual business number has made my small business come across as much more professional and the call recording plus IVR features have been behd useful.
Cons
Honestly didn't run into anything negative.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Enterprise, 500+ employees
“convenient interface that works”
Pros
Feels very convenient and the interface is really well designed.
Cons
There's nothing specific to complain about, it's been a good application overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consulting, 51-100 employees
“Reliable calls!”
Pros
Bringing new people into it takes almost no time which makes teamwork and communication much better. The call log is accurate and useful for tracking calls and improving performance. Call forwarding is also really helpful because it keeps me from missing anything important. Also, the call routing keeps conversations moving efficiently and the call recording feature helps me stay professional while building stronger relationships with customers.
Cons
Dealing with customer support has been frustrating. Even after paying, the service still feels dismissive, with different excuses each time and requests to send unnecessary things. It's even worse that they won't get on a call to sort out the problem directly.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
10
Frequently Asked Questions
Does Heyo Phone offer an API?
No, Heyo Phone does not offer an API.
What level of support does Heyo Phone offer?
Heyo Phone offers support through email.
What language does Heyo Phone support?
Heyo Phone primarily supports the English language.
Who are the typical users of Heyo Phone?
Heyo Phone features are used by organizations across industries and sectors, including consulting, construction, and consumer services.
Does Heyo Phone have a mobile app?
Yes, Heyo Phone offers a dedicated mobile app.
What types of pricing plans does Heyo Phone offer?
Heyo Phone price starts at ₹300/month for the Lite Plan, with the Pro Plan available at ₹600/month. Get a detailed Heyo Phone cost breakdown tailored to your specific requirements.
What other apps does Heyo Phone integrate with?
Heyo Phone integrates with various third-party applications, such as WhatsApp and GMB.