Hippo Video

Hippo Video Reviews

Total 94 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

32%

3

Stars

7%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

TK
Terry K.

Accounting, N/A employees

Less than a year

5.0

“It's got smart templates”

Pros

Being able to edit my videos right inside the platform is a big plus. The templates also give me really helpful ideas for building sale pages and recording videos is very simple.

Cons

Product development roadmap feels shorter than I expected.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

BC
Bikramjit C.

Education Management, N/A employees

Less than 6 months

5.0

“teleprompter makes video outreach shine”

Pros

After searching for a replacement for Loom to record videos, plus another tool for sending personalized video tutorial campaigns to team members and customers, I came across this platform and it delivered everything I needed. The real bonus was the teleprompter feature which has made my work a lot simpler. Big credit to it for putting together such an impressive product and I'm confident they'll continue adding more useful features over time. Definitely worth buying!

Cons

Interface could use some refinement and there's still room to add more sales templates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AM
Alex M.

Health, Wellness and Fitness, N/A employees

Less than 6 months

5.0

“10/10 experience”

Pros

Using it has given me a full platform for recording and sharing videos. Video emails have been an excellent way to present my product or service to potential customers and I've been using them more every year because they help me connect with prospects in a fresh, more personal way. One of my favorite parts is that it lets me build a custom sales page for each video and include my own branding. That matters a lot to me since it keeps my sales pages consistent with the rest of my marketing.

Cons

At times, the videos can be a little slow to load.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

RB
Rob B.

Online Media, N/A employees

More than a year

5.0

“support is attentive”

Pros

It was so simple to set up and its interface feels polished and the support has been solid. The final product also turned out really well.

Cons

I honestly don't have any complaints. If anything comes up later on, I'll update my review.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

SM
Sumeet M.

Legal Services, N/A employees

Less than a year

3.0

“extension can be better”

Pros

Was fairly simple and convenient overall. The Chrome extension is especially helpful for capturing videos instantly and the video editor is useful when you need to make quick edits.

Cons

At the same time, the tool still feels quite unstable and the Chrome extension repeatedly crashes the browser. It also lacks a Windows 10 app like the one available in Loom.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

7

Functionality

7

DG
Daniel G.

Internet, N/A employees

Less than 6 months

5.0

“user-friendly video editing”

Pros

Right from the start, the app has been very user-friendly. Customizing things is simple, editing videos doesn't take much effort and the Chrome plugin has been a really nice addition.

Cons

Up to this point, I haven't run into any issues. I've been enjoying this software/app a lot.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

MH
Michael H.

Real Estate, N/A employees

Less than 6 months

4.0

“packed with powerful video tools”

Pros

There are tons of features packed into it and it's impressive how much it can actually do. The tools for customizing a video library on the fly are especially useful and give it a lot of flexibility.

Cons

Getting everything set up and running takes a bit of work because there are so many features to sort through. I'm still learning how to use it in the most effective way.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

PG
Pocholo G.

Media Production, N/A employees

More than a year

3.0

“Im still figuring out the value”

Pros

I haven't fully made the most of it yet but I think I'll start using it more now.

Cons

There isn't much to complain about at this point since I'm still unsure how much it will actually help me.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

7

CM
Corey M.

Internet, N/A employees

Less than 6 months

5.0

“video editing made simple”

Pros

Love that getting started with video editing was much simpler than I expected. Editing videos feels very simple and the whole process is simple to work with even if it seems like it would be complicated at first.

Cons

Every now and then, I ran into technical hiccups like echoing audio or a plugin not being enabled. It's frustrating but also the kind of issue you sometimes expect with technology.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

NK
Nour K.

Entertainment, N/A employees

More than a year

4.0

“Quick access”

Pros

Interface is well designed. I can also access it conveniently right from my email which makes everything more practical.

Cons

The additional cost for connecting my own domain is a downside.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

AAK
Ahmed ali K.

Apparel & Fashion, N/A employees

Less than 6 months

5.0

“made video sharing simple”

Pros

Very simple to use, even for someone without a technical background and it makes it simple to get the most out of the platform. Sharing the videos you create on social media is also quick and convenient.

Cons

Works well for shorter videos but larger videos take longer than expected to process. Hopefully that gets improved soon.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Graphic Design, N/A employees

Less than a year

4.0

“friendly interface”

Pros

Its interface works well for non-technical users although I'd rather have fly-out menus instead of needing to fully click a button just to view the options. The Chrome extension for Gmail is also a nice touch and makes the whole process feel more smooth.

Cons

Branding is my biggest frustration. The cartoon-style characters come across as pretty immature and because the software places its logo on video pages, it can take away from a more professional look. I also really wish there were a native mobile app so the functionality could stretch further for more personal, on-demand videos.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AG
Alain G.

Retail, N/A employees

Less than a year

4.0

“guest recording is a winner”

Pros

Guest recording feature has been a real highlight for me. I think it's really excellent.

Cons

Platform still feels pretty new and there are some bugs and glitches that seem to be getting ironed out.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

7

GS
Gabriel S.

Higher Education, N/A employees

Less than a year

5.0

“Video editing is so much easier”

Pros

Creating and editing videos feels incredibly simple with this software... you can get everything done in just a few mouse clicks.

Cons

Honestly I can't think of any real downside other than the fact that it isn't free.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

MW
marie W.

Entertainment, N/A employees

Less than a year

4.0

“Has fun effects!”

Pros

Right away, the interface feels lightweight and runs without any issues. The workspace is very user-friendly and with only a few clicks you can put together your own videos, whether they are personal, story-based, instructional or any other style you want. It also gives you the option to create videos by recording directly or by using images so you can choose whichever method fits you best. Adding words and phrases to different videos is simple and sharing them across social networks is convenient too. Also, the built-in filters and effects help give videos a more professional look or a more fun one if that's what you're going for.

Cons

I've only used it a handful of times but up to this point it has worked really well. The only small downside is that creating videos felt a little tricky at first although after a few hours of using it, the process becomes much more manageable and you can create videos without any major trouble.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

MH
Mark H.

Management Consulting, N/A employees

Less than 6 months

4.0

“excellent support”

Pros

Standout thing for me was how customer-focused the team is. I had a few questions that felt pretty challenging for the project I was handling and instead of giving a generic response, they immediately offered to set up a call and walk through my specific use case. That kind of proactive support left a really positive impression on me. Even before I had fully set up the platform, their attitude alone made me feel confident that the product would do what I needed.

Cons

A few areas of the interface are not very user friendly at first and there is definitely room to make the layout clearer. I also shared feedback about what felt like illogical placement of certain elements. To their credit, the team took note of my comments and said they would discuss them internally.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

ZUM
Zia ul M.

Education Management, N/A employees

Less than 6 months

5.0

“cloud editing that delivers”

Pros

After spending some time with its Hosting and Editing Service, it has turned out to be a really handy tool. The cloud-based editing is especially convenient since I can make changes without needing to leave the platform. It has also fixed the hassle of juggling separate video tools and hosting services. Also, the support team has been excellent... very responsive and always accommodating.

Cons

When a video is around 1 GB in size, it can take a while to process and become available for editing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LP
Luis P.

Education Management, N/A employees

Less than 6 months

5.0

“Responsive support”

Pros

Platform feels very simple to use, with menus and options that are user friendly and simple to navigate. The Chrome extension is really handy and being able to edit the video after recording makes the whole process even better. Also, the support team has been helpful, efficient and quick to respond whenever needed.

Cons

One feature I'd still like to see improved is more control over the webcam recording box. It would be really useful to choose where it appears, move it around and adjust its size or even its shape. As far as I can tell, that either isn't available yet or it's not easy to find.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

LC
Leonard C.

Professional Training & Coaching, N/A employees

Less than 6 months

4.0

“Very easy to use”

Pros

It does more than just record your screen share, webcam and microphone. It also lets you fine-tune everything afterward with a multi-track editor. Basic trimming and cropping are there, of course but being able to add a music track or sound effects, then finish it off with an intro or outro, makes the editing side feel much more capable.

Cons

A downside is that the video can take a while to compile after recording sometimes longer than you'd expect compared with the length of the recording itself.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

KA
Krzysztof A.

Education Management, N/A employees

Less than 6 months

5.0

“great view tracking”

Pros

Using this software has been a pleasure. It's quick to work with, simple to use and the Chrome plug-in makes everything even more convenient. You can handle almost everything in one place and being able to track views is a really useful bonus.

Cons

Don't have any real complaints to mention. I'm very happy with the software overall.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9