Hippo Video Reviews
Total 94 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars61%
4
Stars32%
3
Stars7%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Education Management, N/A employees
More than a year
“handy screen recording and sharing”
Pros
It offers a user-friendly, simple way to capture your screen. It also lets you download videos in different resolutions and file formats and sharing directly to a range of social media platforms is very convenient.
Cons
Processing can be a bit slow, the editing tools are fairly limited and there aren't really publishing resources built in. Because of that, it feels best suited to beginners, while anyone with a bit more video experience will probably end up moving their recordings into other editing software to add the polish they need.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Real Estate, N/A employees
Less than 6 months
“video backgrounds that really shine”
Pros
Working in real estate, standing out matters and that's exactly why this has been so useful for me. I wanted something that would let me record a video and choose from different backgrounds and it does that really well. I can use my website as the background or even feature a video I just recorded of a new listing. It can keep playing behind me while I narrate which is such an awesome touch.
Cons
There are quite a few features and options available so at first it felt a bit tiring trying to learn everything. I've only recently started getting into the editing tools but now that I understand how they work, it's been going smoothly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Non-Profit Organization Management, N/A employees
Less than 6 months
“Excellent!!”
Pros
Being able to attach a personalized video to my emails was something I really loved.
Cons
I honestly don't have any complaints to mention since I've only used it for adding personalized touches inside emails.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Marketing and Advertising, N/A employees
Free Trial
“I recommend it”
Pros
Getting started only takes clicking two buttons to begin recording which makes the whole thing feel very simple. I'm not especially technical so I really appreciate that it doesn't feel confusing to use.
Cons
The free plan is a bit limited when it comes to features which is somewhat annoying. Still, I understand they need to make a living.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Real Estate, N/A employees
Free Trial
“improved our business”
Pros
Sending personalized videos has been really useful and I appreciate being able to either embed them or share them through a link.
Cons
Frustrating part was having to redo a few takes because some of the ones I was most excited about wouldn't load or save. It felt like the service couldn't keep up so I had to record extra takes and just hope they would turn out and actually save properly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
7
Functionality
8
E-Learning, N/A employees
Less than a year
“Perfect for client videos”
Pros
Creating videos on my phone and sending them to new clients worked well and that's the main reason I keep using the app.
Cons
Putting videos together and editing them on mobile wasn't very convenient. I still had to rely on the desktop version for most of the editing and sending.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Non-Profit Organization Management, N/A employees
Free Trial
“Actually awesome!”
Pros
To see myself in the small corner at the bottom while recording my video screening was really useful.
Cons
I used the free version and it worked perfectly for exactly what I needed.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Real Estate, N/A employees
Less than 6 months
“fun video emails that stand out”
Pros
Recording yourself feels refreshingly simple and sending it by email as a short animated preview makes the message look different in a really nice way. It doesn't come with a lot of complicated tech or extra options which honestly makes it feel more simple than even posting a photo on Instagram.
Cons
One thing I'd really want added is a quick one- or two-click way to choose which part of the video gets used for the animation preview.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Education Management, N/A employees
Less than 6 months
“beginner-friendly video creation”
Pros
Video production felt really approachable with this tool, even as a complete beginner. It was simple to understand and use and it honestly made me want to keep creating more videos and putting them out there.
Cons
At times, it didn't clearly indicate whether it was recording or not.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Information Technology and Services, N/A employees
Less than 6 months
“personalized video game changer”
Pros
Sending personalized videos fast feels like a real game changer and the whole concept is genuinely innovative.
Cons
The plan I purchased turned out to have limitations I didn't realize were there at the time which held back some of its functionality.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Financial Services, N/A employees
Less than a year
“helpful video marketing features”
Pros
It comes with quite a few useful tools for video email marketing. It lets you personalize videos with templates and depending on the plan you choose, you can also add CTAs to the landing pages.
Cons
Interface looks a bit outdated and there's still no 4K video option. Support hasn't been particularly impressive either and product updates seem to happen pretty slowly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
7
Functionality
8
Marketing and Advertising, N/A employees
More than a year
“Works great across platforms”
Pros
Being able to capture client requirements right as they're shared and then go back to edit them later has been really useful. It gives my team a clear reference point so everyone has proper guidance to follow. It also works very well for making instructional videos. I enjoy using it because it supports multiple platforms and is available online whenever I need it.
Cons
Still missing a number of features needed to create more modern content. As the market gets more competitive over time, it really needs additional functionality to keep up.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
7
E-Learning, N/A employees
Less than a year
“easy editing..”
Pros
The interface feels very user friendly so just about anyone can record, go back through the editing process and finish their content quickly without much hassle. It works especially well for people who are not video editors because it skips a lot of unnecessary complicated features. Being web-based is also a big plus since it's convenient to access from anywhere.
Cons
For the price, I expected the output quality to be a bit better. The pro features also tend to lag pretty often which gets frustrating and interrupts the workflow.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Education Management, N/A employees
Less than 6 months
“Video tools that actually help”
Pros
It comes with a wide range of features for creating screen recordings and marketing videos across email platforms and other channels. The pricing is also very reasonable for everything this software includes.
Cons
A few of the integration features with other software could be better. Hippo Video also has some issues with its web browser extension.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Financial Services, N/A employees
Less than a year
“clean interface”
Pros
Right from the start, the interface feels very simple to navigate. The tools included are also more than adequate and genuinely useful for getting the job done.
Cons
The cap on video quality should be improved. For the amount I paid, I expected to get better video quality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Education Management, N/A employees
More than a year
“powerful video tools for teaching”
Pros
One of the best parts for me is how well it works with Zoom. I can record my classes and keep them hosted right in my account which is incredibly convenient. It's a really powerful video platform and the video player is something I enjoy using a lot. The Teleprompter feature is especially useful and the video tutorials feel like a thoughtful addition that helps a lot.
Cons
Since I'm a teacher, I do wish the teacher-specific features were included in my current plan.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Outsourcing/Offshoring, N/A employees
Less than a year
“personalized videos in clicks”
Pros
So it makes large-scale personalization really simple. With just a few clicks, I can swap in video snippets and customize a prebuilt video without much effort.
Cons
Editing tools can feel a bit slow and the "pro edit" option takes some time to load. It's not a dealbreaker but it does reduce how many contacts a salesperson can hyper-personalize in a single day.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Writing and Editing, N/A employees
Less than a year
“Great software!”
Pros
Templates are a big plus because they let you put together quick videos fast without much hassle.
Cons
Like any video editing software, it still takes a bit of trial and error to really get everything polished and just right.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Writing and Editing, N/A employees
Less than 6 months
“Improved conversion”
Pros
Getting a video recorded is simple but the feature that really pushed me to give it a try was its landing pages. I haven't taken full advantage of that part yet though I plan to build custom pages aimed at encouraging customers and prospects to take action. Being able to place additional videos and documents on the landing page is especially useful because it lets me showcase parts of my services that I would normally have to send through attachments or links in email and some people are reluctant to open those. I've also used the camera-only recording option to send personalized one-off messages to specific customers and that worked well. They watched the videos and replied to schedule meetings. I also created a screen recording which turned out fine and I appreciated being able to display material while talking through it. I definitely expect to use that more.
Cons
One thing that let me down was that it doesn't integrate with my desktop version of Outlook 365 although I still decided to purchase it. After recording a video, the software gives me a link and an animated GIF that I can paste into an outgoing Outlook email so there is still a workable option. It does add an extra step but it wasn't enough to stop me from using the product. I also had some initial trouble with the screen capture interface. It wasn't obvious that Hippo was launching a second browser instance so I kept waiting for something to happen on my main screen without realizing the software was expecting input on that other browser window. Once I understood that, everything worked fine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Marketing and Advertising, N/A employees
More than a year
“fantastic support and setup”
Pros
This software is pretty easy to get started with and running it was simple, it delivers exactly what it promises and the customer service has been amazing throughout.
Cons
At this point, I honestly haven't run into any downsides. I love it!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10