Hippo Video Reviews
Total 94 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars61%
4
Stars32%
3
Stars7%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Public Relations and Communications, N/A employees
Less than 6 months
“amazing lead generation”
Pros
Has been a lot of fun and the platform is very simple to work with. It really sparked my creativity and as a digital nomad, it fits perfectly with the way I work remotely. In just a few seconds, I can capture a large number of leads simply by using its marketing tools.
Cons
I honestly don't have any real complaints and it feels nearly perfect to me. If anything, having a few more effects and editing options would be a nice addition but since I can import videos created in other programs, it's not a major issue at all.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Financial Services, N/A employees
Less than a year
“browser-based recording with bonus integrations”
Pros
Being able to use it entirely in the browser is the part I appreciate most. There's no need to install anything on my desktop and with a browser like Chrome I can handle screen recording and video editing without extra setup. The integrations are also a nice plus and the customer video testimonials feature feels like an added bonus.
Cons
The part I like least is the notification system since it sometimes shows INVALID LINKS with no actual link included when a customer sends a testimonial. I'm also not very impressed with the landing page for our video page, as it doesn't look very appealing and offers limited customization options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Individual & Family Services, N/A employees
Less than 6 months
“Decent one”
Pros
Its amazing that i can pull videos straight from the cloud and record my screen, webcam or even an IP camera gives me plenty of flexibility. It lets me update my animation videos directly on YouTube which cuts down almost all of my editing work except for a few small touch-ups. I can import from Google Drive, edit and upload again to YouTube without much hassle. Cutting, copying and cropping are simple to do and exporting straight to Google Drive makes it convenient to share screen capture videos with clients. That feature is especially useful for me. Even the 10-minute video limit is more than enough for what I need.
Cons
Downside is that it only covers basic editing and doesn't really offer effects. You also need to make your own intro and outro for imported and exported videos. It works fine for simple home videos and screen recordings for tutorials but if you need anything more advanced, you'll probably have to look somewhere else.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Publishing, N/A employees
Less than 6 months
“packed with good features”
Pros
Right away, the software feels clean and simple to navigate, while still offering a ton of functionality.
Cons
Doesn't include every capability some competitors offer but the customer service is excellent and the software keeps getting better with ongoing improvements.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
E-Learning, N/A employees
Less than a year
“Good tools”
Pros
Comes with an impressive set of tools that covers everything I need for creating video tutorials as well as marketing content.
Cons
One thing I'd like to see is the option to change the shape of the video.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Health, Wellness and Fitness, N/A employees
Less than 6 months
“branding and guest recording done right”
Pros
Really like that being able to brand shared videos with a top bar logo, player logo, favicon, page title and even my own domain is so easy. And its a big plus for us. The Google Chrome extension is clean and lets me start recording in just a few seconds. I also really value the guest recording option since I can send customers a link and have them record their own videos for testimonials, questions and similar use cases. Also, new features are being developed quickly and the team clearly listens to customer feedback.
Cons
A downside right now is the setup time for custom DNS which usually takes around 15 to 20 days before a custom domain is ready to use. Another limitation is on the shared video pages, commenting and emoji reactions are bundled together so they can only both be turned off at the same time. For many clients, comments would be helpful, while emoji reactions can come across as a bit too playful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Not Specified, N/A employees
Less than 6 months
“Video editing and sharing made easy”
Pros
Getting started was quick since the installation is simple and the interface feels clean, simple and pleasant to use. It lets you create videos from images, record directly with your webcam and edit clips to build something new. There are also several effects that help give videos a more fun and unique style. Also, sharing finished videos to social networks is very convenient and works without trouble.
Cons
Something that could be better is the number of effects since having more options would make editing and decorating videos more flexible. I have also run into occasional issues where the pages freeze which interrupts the work and makes it hard to continue. Another downside is that you need internet access to use it and that can be a problem when you want to make a video but do not have a connection available.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Sports, N/A employees
Less than 6 months
“fun edits!”
Pros
Connecting with platforms like YouTube and Facebook is one of the best things about it. The app is very simple to use and with just a few taps on your phone you can put together really good videos. It also includes video effects that make any content more engaging and entertaining, even tutorials you want to create.
Cons
Of course, it doesn't offer a very large collection of effects or a lot of advanced editing options and at times it can run a bit slowly although that may have more to do with my phone than the app itself.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
10
Not Specified, N/A employees
Free Trial
“Loved using it”
Pros
Right from the start, this program feels very user-friendly and it also includes extra bells and whistles for people who want more customization options. It's fairly priced as well.
Cons
It covers everything you need for basic video editing though there can be a bit of lag between uploads.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Not Specified, N/A employees
Less than 6 months
“user friendly interface”
Pros
Interface feels polished and very user-friendly. It also comes packed with features I haven't seen in other apps. We've used Loom and Cloudapp before but neither of them feels as thoughtfully designed. Also, the team is incredibly responsive and quick when it comes to rolling out new features.
Cons
Honestly I don't have anything negative to point out. If anything, the only improvement would be to keep releasing more awesome features for the business world.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Not Specified, N/A employees
Less than 6 months
“all-in-one video creation winner”
Pros
Much simpler than I expected honestly. And creating, editing, storing, sharing and tracking videos is far more manageable here. It also lets me capture my screen, webcam or audio in one place which means I no longer have to rely on a tiny screen recorder plus Zoom just to make and produce videos. Everything I need is built right into the video platform and honestly Zoom doesn't come close. I can quickly create or record videos with just a click, whether it's screen capture, webcam capture or audio capture. The free version is also generous enough to allow recordings up to 10 minutes. Also, their customer support has been excellent and replies very quickly.
Cons
My only real concern is that it needs much better marketing so more people actually hear about it. The product itself is strong and I genuinely think it offers more features and flexibility than Zoom but it is not being promoted well enough to make businesses and individuals aware of what it can do.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Not Specified, N/A employees
“overall a good experience”
Pros
Takes very little effort to get started and using it feels simple. Exporting, editing organizing and storing videos is all simple and convenient.
Cons
The single-user plan already includes pretty much everything I need but the lower two pricing tiers cap video quality at 720p. To get 1080p, I'd have to pay about twice as much each month.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Real Estate, N/A employees
Less than 6 months
“Helpful support!”
Pros
Getting started with this tool is very simple and it doesn't take much training or outside help to use it well. The support team has also been really responsive and consistently available whenever there's an issue to fix or a question to answer. Also, the pricing feels reasonable and the platform includes plenty of features that make it possible even for beginners to create videos.
Cons
One thing I'd really want is the ability to remove the branding from videos or replace it with your own logo. Sometimes corporate videos get shared across different channels and having another company's logo on them can leave viewers unsure about which company the video actually represents.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
Less than 6 months
“Amazing”
Pros
Using it has been very simple. I really enjoy being able to record and share responses with help desk customers and it's also useful for watching videos from my team at the office about new features and ideas we need to talk through.
Cons
Every now and then, the video quality drops or uploads take a while. That could be coming from a few different causes and I'm still figuring out the issues connected to it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8