Ideagen Huddle

Ideagen Huddle Reviews

Total 55 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

31%

3

Stars

5%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Accounting, N/A employees

More than a year

4.0

“Helpful client document sharing”

Pros

Huddle has been a really practical and convenient way to keep in touch with clients. It makes sending documents to them and requesting files back easy and the whole process is very simple.

Cons

The only frustrating part for me was the login process. Having to sign in every single time I wanted to use the product was inconvenient and it would also automatically log me out after even short periods of inactivity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

HD
Hannah D.

Environmental Services, N/A employees

More than a year

5.0

“reliable and user-friendly platform”

Pros

I've used it for years and it has always been simple to navigate and easy to understand.

Cons

File uploads can be a bit slow at times particularly when I'm uploading larger documents.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

LG
Laura G.

Construction, N/A employees

More than a year

5.0

“Secure sharing”

Pros

Right away, the website's layout feels well organized and moving through it is very simple. It also makes sharing information securely feel simple and reliable.

Cons

One thing that could use some improvement is the search filter which I think could work better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AC
Anton C.

Airlines/Aviation, N/A employees

More than a year

5.0

“Fantastic collaboration tools”

Pros

The collaboration tools and file sharing options have been excellent.

Cons

Folder views on the home page can be a bit difficult to locate.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Research, N/A employees

Less than 6 months

5.0

“Trustworthy sharing from anywhere”

Pros

Using it has made collaboration and secure file sharing really simple. Since it's cloud-based, I can get to my files and work from anywhere without any hassle. The file request feature is especially helpful,colleagues get a notification and can simply upload the requested file directly into the platform. The integration with Microsoft 365 and Google Workspace is also something I find very valuable.

Cons

I'm very happy with the software overall though I would still welcome a group chat feature.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

RB
ramon B.

Non-Profit Organization Management, N/A employees

Less than 6 months

4.0

“improved our workflow”

Pros

Everything feels user friendly, simple, relaxed to use and fast.

Cons

Honestly I don't have any complaints, everything worked without any issues.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

RV
Rocio V.

Non-Profit Organization Management, N/A employees

More than a year

5.0

“Confidential document organization”

Pros

One thing I really appreciated was how practical it is for organizing documents, along with the strong sense of security it offers.

Cons

Design could use an update but aside from that, I didn't run into anything I disliked.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

RH
Richard H.

Government Administration, N/A employees

More than a year

5.0

“secure file sharing made simple”

Pros

Best part is being able to share files securely with external companies. The pages are also very simple to move through so the platform feels user-friendly and simple to navigate.

Cons

There is nothing I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BH
Brad H.

Construction, N/A employees

Less than 6 months

5.0

“Easy to use”

Pros

Using it has been incredibly simple and the strong security gives us real peace of mind.

Cons

At this point, I don't have any complaints... everything has been very hassle-free.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JL
Jason L.

Professional Training & Coaching, N/A employees

More than a year

4.0

“helpful document sharing”

Pros

It makes it simple for our team to upload, share and review the documents that third-party assessors need, all in a collaborative way.

Cons

I'm not sure I use every feature the platform offers so I can't really speak to the rest of the functionality.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

7

MLH
Maria Laura H.

Non-Profit Organization Management, N/A employees

Less than a year

4.0

“organized documents and solid security”

Pros

One thing I really appreciate is how simple it is to use while still keeping all my documents neatly organized. I also feel confident using it because the security system seems reliable and well thought out.

Cons

If I could change anything, I'd ask for a more visually appealing design and a stronger focus on blending event organization with a more visual approach.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

JGKA
Joseph Gil Kleine A.

Non-Profit Organization Management, N/A employees

More than a year

5.0

“helpful features”

Pros

Right from the start, the platform felt user-friendly and its helpful features made our day-to-day tasks much more manageable.

Cons

At this point, I really can't think of any downsides. The whole experience using it has been smooth.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JM
Joy M.

Non-Profit Organization Management, N/A employees

More than a year

5.0

“user friendly”

Pros

Love its user-friendly interface and getting around the platform is simple.

Cons

Login process can be a bit slow and takes longer than expected to load.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

CM
Cynthia M.

Non-Profit Organization Management, N/A employees

More than a year

5.0

“Very efficient and useful”

Pros

It works very efficiently and really simplifies my day-to-day tasks.

Cons

Haven't run into any issues or complaints with it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

MA
Myriam A.

Non-Profit Organization Management, N/A employees

More than a year

5.0

“fast document research”

Pros

Researching documents was quick and simple which made the whole process fast and efficient.

Cons

Would be even better with more options available for classifying documents.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

HV
Hrvoje V.

Non-Profit Organization Management, N/A employees

More than a year

5.0

“Excellent team document sharing”

Pros

Works really well for team collaboration and sharing documents with everyone.

Cons

There wasn't anything particularly unpleasant about using it and the overall user experience felt good.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

ID
Ina D.

Non-Profit Organization Management, N/A employees

More than a year

5.0

“Loved using it”

Pros

Getting started with it was easy and it turned out to be an ideal tool for helping our team collaborate effectively.

Cons

Everything worked out really well and I honestly don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MAC
Miguel Angel C.

Mechanical or Industrial Engineering, N/A employees

Less than 6 months

5.0

“Secure tracking”

Pros

The interface is user-friendly and can be customized to fit a company's specific needs. It also offers action-tracking features which makes it possible to follow up on tasks assigned during meetings. Real-time collaboration on online documents and presentations is another strong point. Also, it includes security and privacy features that help keep sensitive information and data protected.

Cons

Doesn't include a video calling function which may be a drawback for some companies or work teams. There are also no online chat features so communication between team members outside the meeting can be more difficult. Another limitation is that it isn't compatible with every operating system and web browser.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

9

SH
Sarah H.

Computer Software, N/A employees

More than a year

4.0

“real-time teamwork that delivers”

Pros

Working in it makes collaboration feel much more connected because team members can contribute to projects together in real time. That has helped our team work more efficiently and keep things moving at a faster pace. It also does a solid job of keeping projects organized since you can create project folders and assign tasks to specific people. With that setup, projects are easier to manage efficiently and everyone stays accountable for their part.

Cons

One downside with it is that its integrations only cover a small number of third-party tools which makes it harder to connect with other systems and applications.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

7

PG
Patrick G.

Government Relations, N/A employees

Less than 6 months

5.0

“fantastic dashboard and integrations”

Pros

Using it has been very simple, it connects really well with the other work tools we use and the dashboard is excellent.

Cons

Customer support has been very disappointing. The rep often doesn't have answers ready and takes a long time to come back with them.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9