Overview
Lightster is a user research platform that connects teams with their target audience for direct feedback. Although some users may need guidance during the initial setup, the platform is regarded for its simple interface and rapid access to qualified respondents. Overall, its streamlined workflow helps teams validate ideas quickly.
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Starting Price
Custom
Lightster Specifications
Real-time Communication
Calendar & Scheduling
Feedback Management
Mobile Accessibility
What Is Lightster?
Lightster is a user feedback platform designed for startups, product teams, and researchers to connect directly with their target audience. It streamlines the recruitment process by allowing users to filter a community of participants using over 100 criteria and custom screening questions. Key features like integrated live video conversations with AI-powered transcription and on-demand surveys provide teams with the tools to gather qualitative and quantitative insights, accelerating the product development and validation cycle without logistical delays. On the whole, the software fosters collaboration and productivity for optimized workflows.
Lightster Pricing
The software offers three plans to cater to different user needs.
- Starter: Free - with select features available pay-as-you-go (Supports up to three target audience criteria)
- Premium: $50/month - with a seven-day free trial (Supports up to 100+ target audience criteria)
- Professional: Custom pricing
Disclaimer: The pricing is subject to change.
Lightster Integrations
Who Is Lightster For?
Lightster is well-suited for researchers and consultants within a wide range of industries and sectors, including:
- Education
- Retail
- Technology
- Beauty and wellness
- Venture capital
- Charity
Is Lightster Right For You?
Teams often struggle with the time and expense required to find and schedule interviews with qualified users, slowing down product validation. Lightster addresses this by providing on-demand access to a pre-vetted participant pool, enabling feedback sessions in hours instead of weeks. The platform, which is trusted by industry giants like Google and Microsoft, is a strong fit for agile teams that prioritize continuous discovery and rapid iteration to build products that align with customer needs.
Still doubtful if Lightster software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Lightster Features
The software’s ‘Unmoderated Testing’ provides video recordings of audience interactions with a product, website, or prototype, while Live Conversations enable scheduled video calls for discovery, feedback, or ideation. Together, these Lightster features capture authentic insights that support better product decisions.
With this feature, surveys can be created to validate a hypothesis or uncover opportunities, providing responses in minutes. The quick turnaround helps capture timely input, offering valuable direction for refining concepts or exploring new ideas.
The platform offers unlimited messaging to maintain ongoing conversations with the audience and share timely updates on a product. Consistent communication helps sustain engagement, creating opportunities for deeper understanding and more informed product development choices.
The software enables finding a target audience by setting custom criteria, with access to a large participant pool. Options include demographics, job details, and interests, plus screening questions for refined results. Criteria can be adjusted anytime for updated matches.
