Lucid Visual Collaboration Suite Reviews
Total 88 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars90%
4
Stars6%
3
Stars5%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Mid Market, 51-100 employees
“Smooth flowchart creation”
Pros
This platform has been dependable and works really well for building flowchart-style visuals. The templates are strong and features like smart spacing and snapping lines make the whole process faster when mapping out flow charts for complex systems.
Cons
Using it has been very simple, the support team is available 24/7 and it has worked consistently well for me without any issues.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Mid Market, 51-100 employees
“Flexible to work with!”
Pros
Whenever I need to map out a network diagram or put together an incident response flowchart, this is one of the first tools I open. It gives me a lot of flexibility to build visuals the way I want and sharing the document with someone else is very simple when I need to explain an idea clearly.
Cons
It has worked really well for diagram creation and the platform has been very comfortable to use overall. Nothing has felt difficult and my experience with it has been very positive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“love how easy collaboration is”
Pros
There's a large template and shape library so I almost never have to build a diagram from scratch. The real-time collaboration is also really helpful when I'm working on the same flowchart with the general manager and other board members at the same time.
Cons
The free plan feels pretty restrictive when it comes to object limits and export options so upgrading to a paid plan happens fairly quickly.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Mid Market, 51-100 employees
“User friendly!”
Pros
Creating process diagrams and workflow documentation with it has been consistently reliable and the drag-and-drop interface feels user friendly enough that even someone new to the platform can start using it without much of a learning curve.
Cons
Most of the built-in shapes are enough for what we need but every now and then we still have to make custom shapes ourselves.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Mid Market, 51-100 employees
“Impressive!!”
Pros
Putting together interactive organizational charts with this tool felt incredibly simple and I was genuinely impressed by how complete the diagramming options are. It comes with all the shapes, icons and connectors needed to create not just org charts but a wide range of different diagrams.
Cons
We were really looking forward to the AI feature and hoped it would be more helpful but it still needs some refinement to generate the kind of results we're actually looking for.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mid Market, 51-100 employees
“responsive workspace for network diagrams”
Pros
It offers a very responsive workspace that makes building large network diagrams simple, even when they include many elements. It does a really good job of helping visualize complex system configurations clearly.
Cons
Covers all the diagramming functionality we need and we haven't run into any major issues with either the platform or the service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Mid Market, 51-100 employees
“clean exports”
Pros
Using the drag-and-drop interface along with the flexible canvas, we can put together and design diagrams quickly to match our preferences. It also lets us export documents as PDF, PNG and SVG which makes sharing flowcharts with internal teams much more convenient.
Cons
The platform offers a very comprehensive feature set for building charts and diagrams and honestly there haven't been any issues worth pointing out.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“Effortless cloud diagram collaboration”
Pros
LVCS comes with nearly all the AWS, Azure and Google Cloud stencils we need which lets us put together network diagrams very quickly. The collaboration tools also make it simple to work side by side with system administrators and build out visual diagrams efficiently.
Cons
There were no problems at all working with the vendor. The platform was delivered quickly and we haven't run into any issues using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9