Lucid Visual Collaboration Suite

Lucid Visual Collaboration Suite Reviews

Total 88 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

90%

4

Stars

6%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

JW
Joanne W.

Not Specified, 51-100 employees

5.0

“clear workflow collaboration”

Pros

Lucid VCS does a really good job of helping me map out financial and administrative workflows, keep projects organized and work together with different teams in one place.

Cons

When a diagram gets larger or a project has a lot of information packed into the same workspace, it can start to feel a bit crowded and harder to manage.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

A
Anonymous

Manufacturing, 51-100 employees

3.0

“easy flowchart builder”

Pros

Creating flowcharts is efficient and effective here, thanks to the user friendly interface and user-friendly tools that make the whole process feel simple.

Cons

Integrating a flowchart into a printed workflow setup is a bit more challenging than I'd prefer.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

5

GK
Gerald K.

Not Specified, 51-100 employees

5.0

“fast ai flowchart creation”

Pros

Being able to use AI to generate a flowchart within seconds is outstanding and the built-in templates gave me a really solid starting point for putting together diagrams without much effort.

Cons

Truly, I just wish I had more opportunities to use it at work although I think that will come with time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AG
Andrew G.

Not Specified, 51-100 employees

5.0

“drag-and-drop templates are great”

Pros

Creating flowcharts and process maps in Lucidchart felt much faster thanks to the drag-and-drop functionality and the wide range of templates available. Those features really helped simplify and speed up the whole setup process.

Cons

One downside is that the free version is more limited when it comes to customization so upgrading to a paid license can feel almost necessary.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

KR
Kaitlin R.

Not Specified, 11-50 employees

5.0

“had a positive experience”

Pros

There are lots of useful templates on the platform for building flowcharts and diagrams and having that starting point really helps because I don't need to create everything from scratch.

Cons

It's a really solid platform for making flowcharts and the overall experience has been excellent with nothing significant to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VK
Vivek K.

Not Specified, 51-100 employees

5.0

“5 stars”

Pros

LVCS gives our team an excellent visual and collaborative workspace making it simple to build diagrams that clearly map out workflows and standard operating procedures.

Cons

Would be even better with more AI capabilities, along with an option to automatically add the icons we use most often to favorites.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MB
Melanie B.

Not Specified, 51-100 employees

5.0

“Accurate AI”

Pros

Right away, the interface feels user friendly and the workspace really covers every part of diagramming, from shapes to icons to images. The AI flowchart creation is also impressively accurate and does a really good job.

Cons

A small frustration came up when I found a template I liked but when I tried to look for it again the next day, it took a while to track down.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ZA
Zane A.

Not Specified, N/A employees

4.0

“fantastic for clear diagrams”

Pros

Creating network diagrams in this tool has been especially valuable for me particularly when I need to explain technical concepts to non-technical audiences. The drag-and-drop interface is fast and user friendly which makes putting diagrams together much less of a chore. I also appreciate how logically the icons are organized and being able to mix technical and non-technical icons really helps improve the look and clarity of my documents. Exporting files to PDF is another big plus especially when I have to present to people who won't have internet access. Getting started with Lucid was simple and it worked well from the beginning. I'd absolutely recommend it and would rate it a strong nine out of ten.

Cons

I'd like to see is a wider range of integrations. Our organization relies on several SaaS products to deliver services so stronger connections with tools such as ChatGPT, Copilot or Claude would be very useful. Integrations like those could improve communication between platforms and add even more functionality to Lucid Visual Collaboration Suite.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

7

A
Anonymous

Computer Software, 500+ employees

3.0

“My review...”

Pros

Working with this software feels very simple and it's especially useful for engineering diagrams. It handles different symbols, colors and similar elements really well which makes it much easier to create more detailed and accurate diagrams.

Cons

The MCP integration seems like it could use some work. When I use Lucid with Cursor, I keep having to reauthorize the MCP and it's not clear why that needs to happen. It would help if the settings stayed persisted or if there were at least more explanation about why reauthorization is required.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

5

A
Anonymous

Research, 51-100 employees

5.0

“visual file sharing done right”

Pros

Genuinely, i like this product alot! Working with large visual files is really convenient here especially when it comes to sharing them with others and making edits without hassle.

Cons

To get fully up to speed on the product's more detailed features can take some training.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Financial Services, 11-50 employees

4.0

“Responsive ui and quick onboarding”

Pros

The interface is simple so locating the tools doesn't take much effort. Everything feels responsive with no lag and getting started was quick with a simple setup process.

Cons

It would help to have a tutorial or hints page that's much easier to access. Some functions can feel overwhelming to figure out at first especially since that guidance is hard to find.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

10

A
Anonymous

Architecture & Planning, 11-50 employees

5.0

“smooth team collaboration”

Pros

Working together in the platform feels smooth and genuinely impressive. I can make progress on something, step away for a while and come back later to quickly see the updates my colleagues have made.

Cons

A few of the buttons can be difficult to locate at first but that seems more like a learning curve and something that should improve with familiarity.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Information Technology and Services, 11-50 employees

5.0

“Solid diagramming and whiteboards”

Pros

This Collaboration Suite gives me flowcharts, network diagram templates and process maps that help a lot when I need to build partner ecosystem visualizations and deal and revenue flow diagrams.

Cons

Other than having to access the Virtual Whiteboards and Diagramming tools through separate iOS mobile apps, I'm completely satisfied with LVCS.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small Business, 11-50 employees

4.0

“good one!”

Pros

Using it has been really positive thanks to its user friendly interface and real-time collaboration features which make it simple to build and share clear visual workflows. I use it for flowcharts, process diagrams and visual documentation and it has helped a lot with brainstorming ideas, working with team members and mapping workflows efficiently while clearly communicating both technical and business processes. Getting started was simple, with very little configuration needed during setup. Overall, it's a very effective tool for keeping everyone aligned on technical and business requirements and for organizing information in a clear way.

Cons

Sometimes, the interface feels a bit slow when I'm working on larger or more complex diagrams so better performance and responsiveness would make it even better.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

DC
Diana C.

Not Specified, 11-50 employees

3.0

“Templates are great”

Pros

Getting started with ERDs felt very approachable especially as someone newer to building them. The platform itself is user-friendly and the templates along with the AI integrations were the most useful parts for me. The AI features really cut down the time needed to put a diagram together.

Cons

When I used Lucid's YouTube videos to learn more about the functionality, the presenters moved through the material a bit too fast. I ended up replaying several sections a few times before I could fully follow the steps they were showing.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

6

Functionality

6

TE
Teressa E.

Not Specified, 51-100 employees

5.0

“diagramming with smart ai”

Pros

Creating diagrams and flowcharts in it has been a really positive experience and the added AI features make the whole process feel much more natural by letting me use simple language prompts.

Cons

I honestly don't have anything to complain about. I'm a very visual person and the platform handles everything I need really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

ZD
Zachary D.

Not Specified, 51-100 employees

5.0

“Excellent cloud diagram toolkit”

Pros

LVCS gives me a huge library of vector icons, shapes and symbols which makes it fast to build AWS and Google Cloud architecture diagrams that stay visually consistent.

Cons

A subtle daily tip feature would be a nice way to introduce users to more functionality without getting in the way.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

GP
Gabriel P.

Not Specified, 51-100 employees

5.0

“Really loved it”

Pros

Building flowcharts and system architecture diagrams in it is fast thanks to the broad selection of templates and shapes. The interface is also very user-friendly so it doesn't take much time to learn or start working with it.

Cons

One downside is that the free plan limits how many objects you can use which can be restrictive when working on more complex diagrams.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

SM
Saurabh M.

Not Specified, 51-100 employees

5.0

“Dependable tool”

Pros

This platform has been reliable and effective for building network diagrams and it makes visualizing workflows and documenting network infrastructure much faster and more efficient.

Cons

The AI feature works well on the first try but when I attempt to update the diagram with it afterward, it can sometimes run into a generation error.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

TM
Thomas M.

Not Specified, 11-50 employees

5.0

“Amazing architecture diagramming”

Pros

It has been the best all-around diagramming platform for our needs especially when it comes to creating architecture diagrams. Sharing diagrams with others is also very simple which makes collaboration work really well.

Cons

I honestly don't have any specific complaints. I use it for modeling our architecture and it does that job very well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10