Lucid Visual Collaboration Suite Reviews
Total 88 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars90%
4
Stars6%
3
Stars5%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Mid Market, 51-100 employees
“User-friendly team brainstorming”
Pros
Using this software has been really simple and it makes brainstorming with teams from different backgrounds feel collaborative and organized. I can also turn ideas into clear, digestible flowcharts that help document different processes really well.
Cons
Pricing runs a little high but aside from that, it genuinely makes my work easier by helping me involve customers in the creation and ideation process.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Mid Market, 51-100 employees
“Very smooth embeds”
Pros
Creating professional flowcharts feels very natural with the drag-and-drop interface and being able to embed those charts into Google Slides gives us a reliable, consistent reference point for our organizational structure diagrams.
Cons
It feels very complete overall and since I started using it, I honestly haven't run into any negatives.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Mid Market, 51-100 employees
“excellent architecture diagram templates”
Pros
Lucidchart is excellent for building diagrams and the wide selection of templates and stencils makes creating architecture diagrams really simple.
Cons
One thing that could be better is making text boxes easier to resize fluidly so they line up consistently with others in the same diagram.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mid Market, 51-100 employees
“Enhances our workflows”
Pros
Starting a diagram in Lucidchart feels quick thanks to the solid set of design templates and the drag-and-drop shapes and icons make building marketing campaign workflow flowcharts really convenient. Connecting everything with arrows is simple too so putting together a clear visual process doesn't take much time.
Cons
Something that could still be improved is the AI alignment feature especially when I need to rearrange a flowchart. It would help a lot if elements snapped into better alignment automatically.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“Templates are great”
Pros
Really love how simple it is to create network and architecture diagrams in this tool... thanks to the user friendly interface, simple drag-and-drop tools and the built-in templates that help speed everything up.
Cons
My only complaint is that the free plan could include a bit more especially since it caps documents at 60 active shapes which can feel restrictive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Mid Market, 51-100 employees
“amazing visual clarity”
Pros
Putting together organizational charts looks very professional with the color coding and real photos. It's also very user-friendly and the tools are right there when I need them so I can quickly build a simple process flow without any hassle.
Cons
At times it runs a bit slowly but aside from that, the interface is simple and works well for creating enterprise-level diagrams.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Mid Market, 51-100 employees
“Gives professional architecture diagrams”
Pros
One thing I really appreciate is the high-quality icon set for building system architecture designs which makes everything look very professional. It also lets me create different network plans for my data center and that has been very useful.
Cons
Getting started was a bit challenging at first but aside from that, the libraries do a good job of adding clarity to my diagrams.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Mid Market, 51-100 employees
“clear diagrams!”
Pros
Right from the start, the platform felt solid and simple. The interface is simple to navigate and the variety of shapes made it possible to build clear visual diagrams immediately without dealing with much of a learning curve.
Cons
Honestly I can't point to anything wrong. The whole experience feels user friendly, practical and reliably helpful throughout.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Small Business, 11-50 employees
“Great collaboration platform”
Pros
Genuinely impressed! Using it has been very simple and the workspace feels efficient enough to let me quickly build flowcharts with drag-and-drop elements. I also appreciate the real-time collaboration since it makes it simple to bring in anyone who needs to be part of the process.
Cons
Have used it as my go-to diagramming tool for over two years now and I really haven't run into any major issues.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“a reliable tool!”
Pros
LVCS has been a very user friendly and dependable platform for us. It offers a broad range of stencils that cover most of our system and network diagram needs and the connectors make linking objects simple.
Cons
What I'd like to see improved is the offline functionality since exporting diagrams currently always requires an internet connection.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“impressive templates and quick diagrams”
Pros
Having a wide range of flexible templates makes it simple to jump into any diagram without wasting time so turning my ideas into a clear process feels pretty simple.
Cons
A few extra in-app guides or smarter tips would help uncover more of what the platform can really do.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Small Business, 11-50 employees
“A complete diagramming toolkit”
Pros
Creating clear, easy-to-follow diagrams in it feels very simple thanks to the wide selection of shapes, icons and connectors. That variety really helps keep diagrams consistent and well organized.
Cons
The only thing I'd want to see improved is the free plan since it only lets you create up to three documents at a time.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“powerful professional diagramming”
Pros
It delivers strong diagramming features, with excellent support for complex architectures and data flow diagrams and it stays stable even when working with large diagrams.
Cons
At this point, everything has been excellent and it really stands out as a professional diagramming tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“fast process mapping workspace”
Pros
Performs really well and the workspace feels very efficient. The large shape library makes it quick to build process flows and swimlane diagrams without much hassle.
Cons
There are simply a lot of shapes and icons spread across different sections so it can take a bit of time to track down the exact element you need.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“smart collaborations”
Pros
Interface feels user friendly, the collaboration tools work smoothly and the AI diagram generation from prompts makes creating complex network diagrams really simple.
Cons
Felt a bit of lag when working with larger diagrams or when a lot of collaborators join at the same time.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Mid Market, 51-100 employees
“fantastic templates and exports”
Pros
They have a really strong selection of built-in templates, with plenty of visually appealing diagram styles to choose from. That makes putting together flowcharts much more convenient and I also appreciate being able to export them in formats like PDF, PNG, SVG and more.
Cons
Something I'd still like to see is the option to set the width of all elements or just selected ones, in a single step.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“so effortless”
Pros
Having pre-built AWS and Google Cloud stencils in Lucidchart and Lucidspark, including services like compute instances and load balancers, makes putting together cloud architecture diagrams much faster and more convenient.
Cons
I haven't run into any problems, even when creating more complex flowcharts and it gives plenty of flexibility when it comes to diagram design preferences.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“Good use of AI”
Pros
There's a massive selection of shapes, icons and connectors which gives you a lot of freedom to build diagrams however you want. The creative possibilities feel almost unlimited and the newer AI features now make flowchart creation much more convenient.
Cons
If you're brand new to the platform, the interface can take a little while to get comfortable with although the AI tools do help shorten that learning curve.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Computer Software, 500+ employees
“incredible diagramming tools”
Pros
Putting together diagrams and engineering flowcharts is very simple with this tool. It comes with a wide range of symbols and templates which makes it possible to build clear, meaningful designs with a high level of clarity.
Cons
The MCP integration especially with Cursor, still needs some work. The Lucid MCP keeps asking me to re-authenticate repeatedly even though none of the account or settings details have changed.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
5
Not Specified, N/A employees
“powerful diagrams and teamwork”
Pros
Flowcharts, workflows and network diagrams, everything is so easy to put together in LVCS. And the real-time collaboration has been especially helpful during team meetings when everyone needs to work together in the same shared workspace.
Cons
LVCS covers everything I need from a diagramming platform and I honestly have no complaints because it works perfectly for the way I use it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8