Computer & Network Security, 1-10 employees
Less than 6 months
“Useful for organizing and assigning work”
Pros
This is a very useful tool for organizing our tasks and it makes it easy to locate reports detailing task execution. It also makes it simple to assign work across team members.
Cons
I can't think of anything that needs improvement as it is pretty perfect.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Program Development, 11-50 employees
Less than 6 months
“Best for developers, innovative features”
Pros
As a developer I have found Backlog to be the best project management software built for developers that lets me manage projects online more quickly with innovative features. Plus it is easy to use.
Cons
Even though I consider it a strong online project management tool, I do run into occasional issues. But I believe the team is working on fixing them.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Logistics and Supply Chain, 101-500 employees
Less than 6 months
“User-friendly and easy to navigate”
Pros
Backlog's user interface is really user friendly and I personally think it is easy to use and navigate.
Cons
My main complaint is that it only offers limited Power BI integrations. As we wanted to build a Power BI report based on our project data but I couldn't retrieve all the necessary information.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Information Technology and Services, 51-100 employees
Less than a year
“Tagging and notifications are excellent”
Pros
Being able to tag someone in the comment section and have them notified is an excellent thing for me.
Cons
I would like it more if the app included a remember password feature so I don't have to enter my credentials every time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Computer Software, 1-10 employees
Free Trial
“ticket tracking and reporting is easy”
Pros
I can track Backlog tickets and generate reports easily.
Cons
When I enter the wrong password, I need to re-enter my email which is annoying.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Information Technology and Services, 101-500 employees
Less than a year
“User-friendly, pleased with project management”
Pros
The software interface is user friendly and all the features work well. Overall I'm pleased with this tool for handling project management.
Cons
Well the support and service are generally good but I feel they focus heavily on this specific area. With that focus, I believe the app is on its way to becoming truly outstanding.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Information Technology and Services, 51-100 employees
Less than a year
“makes tracking for issues and bugs simple”
Pros
It is pretty easy to use, with a clean, user-friendly interface and it's simple for me to track issues, bugs and feature enhancements.
Cons
On the first login screen, I have to enter both my username and password. If I start by typing my email, then move to the next screen to type the password, it is frustrating that I have to restart the entire process if I make a mistake with my password.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 51-100 employees
Less than a year
“Features are useful, Ui is very user-friendly”
Pros
Having used most of the features, I find them incredibly useful and simple to operate and manage and the UI is also very user-friendly.
Cons
I do not have any complaints as every feature seems to be functioning properly and working well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 11-50 employees
Less than a year
“good workflow and project planning”
Pros
One thing I like is how it manages workflow setup along with project planning and scheduling.
Cons
Nothing major but I'd like to see improvements to some of the software's features that are currently taking so much of my time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Computer Software, 11-50 employees
More than a year
“Likes simple, low-tech design”
Pros
I really like the simple, low-tech design and interface because it feels comfortable and does not overwhelm me.
Cons
What annoys me is that the UI is not as responsive as I'd expect. As every page seems to load completely before I can interact so it ends up taking quite a bit of time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Financial Services, 1-10 employees
Free Trial
“extremely profitable tool”
Pros
The reason I love this tool is because it's extremely profitable.
Cons
Honestly I am not bothered by anything as it is simply amazing and I'm loving it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
Free Trial
“Very good for integrated task handling”
Pros
It is very good for handling my tasks and I can integrate all of my work into one place.
Cons
I don't have any complaints as this is simply the best tool I have used.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 1-10 employees
Less than 6 months
“Manage tasks and bugs without issue”
Pros
We manage tasks, projects and fix bugs that too without an issue.
Cons
Tracking and solving tasksor issues is not as easy as I expected it to be.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Hospital & Health Care, 101-500 employees
More than a year
“Helps prioritize tasks, keeps to-do list current”
Pros
The software helps me prioritize tasks, keeps my to-do list current, sharpens my focus on deadlines and offers a lot of flexibility.
Cons
The software limits storage for large files and when projects grow, the setup becomes too spread out, causing tasks to often get misplaced or lost.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Design, 1-10 employees
Free Trial
“accurate, time-saving, organized”
Pros
What I like most is its accuracy, how much time it saves me, the way it keeps everything organized and the consistent results.
Cons
It is a powerful tool overall and I do not really have any major complaints.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Graphic Design, 1-10 employees
Free Trial
“Really easy for daily accounting tasks”
Pros
As an accountant, I find it really easy to use for my daily tasks.
Cons
Getting it integrated with our existing business systems took quite a long time.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Renewables & Environment, 11-50 employees
Less than 6 months
“easy task scheduling and progress tracking”
Pros
It is really easy to use especially when it comes to scheduling tasks and keeping track of progress
Cons
Nothing to complain about so far as my project is massive at the moment and I'm still rolling out more usage
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10