OneDirectory

What Is OneDirectory?

OneDirectory is a cloud-based employee directory and org chart platform, bringing employee profiles, people search, skills, and office locations together in one centralized platform. It gives HR and IT teams an accurate way for employees to find colleagues and understand the company’s structure.

What Is OneDirectory Best For?

A standout feature of OneDirectory is its employee directory module, which serves as a central hub for employee profiles, departments, and office pages. The feature pulls profile data, supports custom fields and organizational units such as branches or regions, and provides employees with one place to access information.

How Much Does OneDirectory Cost?

OneDirectory pricing starts at $349/month for the Pro plan, which includes up to 250 profiles. Pricing scales based on the number of profiles; for example, organizations with 251–500 profiles pay $649/month. OneDirectory also offers an Enterprise plan, with custom pricing.

Furthermore, the platform offers add-ons like Guided Deployment for $3,000 (one-time) and Multi-Tenant Directory for $199/additional tenant/month. In addition to the base subscription costs, organizations should consider the following estimated additional costs:

• Implementation And Deployment: Can range between $3,000–$15,000, depending on organizational complexity and Microsoft 365 setup requirements
• Directory Preparation: May cost around $5,000–$25,000, depending on the number of data sources involved and the level of effort required
• Customization: Typically ranges from $3,000–$12,000, depending on scope and overall design complexity

Disclaimer: The pricing is subject to change.

OneDirectory Integrations

OneDirectory offers integration with the following third-party applications:

• Microsoft 365 software
• Microsoft Entra ID (Azure AD)
• Microsoft Teams Phone

How Does OneDirectory Work?

Organizations can utilize the platform by following the steps highlighted below:

• Sync employee data automatically from Microsoft 365 to populate profiles without manual data entry
• Configure custom fields or map existing Microsoft 365 directory extensions to capture information such as certifications, pronouns, or internal employee IDs
• Create organizational units, including branches, divisions, or regions, and make them searchable throughout the directory
• Explore the interactive org chart to understand reporting relationships, including dotted-line and assistant connections
• Monitor directory completeness to identify missing profile information and improve overall data quality across the organization

Who Is OneDirectory For?

The software is ideal for individuals working in various industries and sectors, including:

• Banks
• Healthcare
• Credit union
• Law firms
• Construction

OneDirectory Use Cases

Based on our analysis of user feedback and OneDirectory’s current capabilities, we’ve identified several key scenarios where the software is a strong fit:

Multi-Office Accounting Firms Routing Staff To The Right Service Line

Accounting firms organized around audit, tax, assurance, and advisory practices often struggle to connect staff across offices. OneDirectory can act as a routing layer, allowing employees to search by service line, certification, or client experience instead of relying on personal networks to find the right reviewer or partner. This can be useful when seasonal headcount increases and new or temporary staff need a quick way to identify managers and subject matter experts.

Private Equity Firms Coordinating Investment And Operating Teams

Private equity firms typically function alongside deal teams, operating partners, and portfolio-focused specialists spread across multiple offices and time zones. OneDirectory can be well-suited to this structure because it enables employees to locate partners or experts based on portfolio focus, rather than just relying on institutional knowledge usually concentrated among senior staff.

Real Estate Companies Managing Distributed Property And Regional Teams

Real estate organizations with corporate, regional, and property-level teams face a common challenge: key personnel tied to a given asset or leasing decision are often spread across locations. OneDirectory helps address this by allowing staff to search by region, property, or role to quickly identify the relevant lead. It can also support smoother transitions during property changes, where ownership of responsibilities may shift between teams.

Insurance Companies Connecting Claims, Underwriting, And Regional Operations

Insurance organizations often separate claims, underwriting, and regional service functions, creating internal handoffs that are not always clearly visible to employees outside those teams. OneDirectory may support this structure by making it easier to locate the correct underwriter, claims contact, or regional service lead. It may also help reduce dependency on long-tenured staff acting as informal points of contact for cross-functional routing.

Is OneDirectory Right For You?

If you are an HR or IT leader looking for a faster and more reliable way to help employees find colleagues and understand reporting structures, OneDirectory may be a strong fit for your organization. Companies such as Samsung, Sony, and Hitachi use the platform to keep employee information centralized and up to date across distributed teams and locations. For organizations already using Microsoft 365, OneDirectory offers a practical solution that scales with organizational growth while maintaining strong security.

Still not sure whether OneDirectory is the ideal fit for your organization? Contact us at (661) 384-7070, and our team will help you make the right choice.