Piktochart Video Reviews
Total 109 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars82%
4
Stars17%
3
Stars1%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Computer Software, N/A employees
Less than 6 months
“Best user experience”
Pros
Compared with a lot of well-known software out there, this one delivers one of the best user experiences and interface capabilities I've used.
Cons
So i work with this software every day and honestly haven't run into any issues with it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Internet, N/A employees
More than a year
“Incredible templates and support”
Pros
There's a wide range of templates to choose from, the platform is user-friendly and the service has been extremely reliable. Also, the customer support is incredible.
Cons
Haven't really run into any downsides. They take customer feedback seriously and keep improving based on it.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Design, N/A employees
Less than 6 months
“Top-notch features”
Pros
Feature set is top notch and the sleek design feels right up there with the best.
Cons
It's very user-friendly and simple to use, without feeling complicated at all.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
8
Education Management, N/A employees
More than a year
“Team collaboration made smoother”
Pros
Sharing information feels very easy and I really appreciate how effortlessly my team can work together on projects.
Cons
Will love to see a wider selection of templates and design options.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Higher Education, N/A employees
More than a year
“full creative control”
Pros
There's a wide range of templates to pick from and even after choosing one, I can still customize the blocks however I want which gives me plenty of creative control.
Cons
I don't have many complaints but it does feel like transitions or animations are missing and those would make presentations look better.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Telecommunications, N/A employees
More than a year
“inspiring templates”
Pros
Template library has been really helpful and the frequent updates from the team keep bringing in fresh ideas that inspire me. The data visualization features are also excellent and add a lot of value.
Cons
Nothing I dislike! Most of the features have been genuinely useful especially as someone without a design background.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Devices, N/A employees
More than a year
“It has polished visuals”
Pros
Creating materials with this has been really easy and it saves me from needing to hire a graphic designer. I can put together just about any communication material I need and the predefined layouts make it simple to place my content where it fits best. The professional, appealing designs also do a good job of catching the attention of my target audience.
Cons
Only thing I'd like to see is a mobile app for lighter, on-the-go creation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Marketing and Advertising, N/A employees
Less than 6 months
“Excellent options”
Pros
There's a rich library of templates to choose from, the interface is user-friendly, collaboration on tasks works well and the final output looks polished and high quality.
Cons
Free version is quite limited when it comes to available features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Retail, N/A employees
More than a year
“sharing works well for teams”
Pros
Sharing presentations and digital files with our 20 plus person marketing team has been really easy with this software.
Cons
Export to PPT addition has been very valuable for our workflow and having an image crop feature would make it even better.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Financial Services, N/A employees
More than a year
“Awesome template variety”
Pros
Starting out was simple, the support team has been excellent and there's a huge selection of templates to work with. Customizing everything is also very easy.
Cons
Image library especially for icons, feels a bit limited. Adding integration with Font Awesome for icons would make it even better.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Marketing and Advertising, N/A employees
Less than a year
“easy to use”
Pros
One of my favorite parts of this software is the video feature. It's really easy to work with and getting an editable transcript added with subtitles is very easy. That makes it simple to turn the text into a blog post which saves me a lot of time. I've also just started exploring the infographics, posters and reports tools and those have been just as user-friendly. The learning curve feels light and since I spend a lot of time repurposing content, it has made that whole process feel much more organized.
Cons
Honestly there isn't much to complain about with this software. It delivers on what it promises and it does the job well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Non-Profit Organization Management, N/A employees
More than a year
“5 stars!”
Pros
Getting around it feels easy and the interface is simple to navigate. The templates make it possible to build customized info packs and data tracking materials that look polished and visually appealing.
Cons
What would make the software better is having a wider selection of fonts to choose from.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Non-Profit Organization Management, N/A employees
More than a year
“good value”
Pros
Having this tool on hand makes turning the ideas in my head into something visual much more doable especially since I do not have the design skills to build it from scratch. The templates give me a solid starting point, the drag-and-drop editor keeps things simple and I never have to mess with HTML. Exporting is easy and the whole platform feels pretty user friendly to use.
Cons
Really don't have any real complaints... especially at this price. There may be other products out there that offer more but the value for what you pay feels absolutely right.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Management Consulting, N/A employees
Free Trial
“quick confidence boost for marketing”
Pros
Being able to jump right in and handle everything on my own was a big plus especially since I hadn't thought that was even possible before. It gave me the confidence to move fast and put together important marketing materials in a very short time.
Cons
The free plan feels pretty limited and I had to get a subscription to access the more advanced features. That was a bit frustrating since I only needed the tool for occasional tasks rather than ongoing work. A pay-per-asset option would make much more sense in cases like mine instead of requiring a full subscription.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Computer Software, N/A employees
More than a year
“impressive infographics”
Pros
Even without a design background, I can confidently say yes. It has made the whole process much more approachable by offering a wide range of templates with colors, fonts and spacing already coordinated. That built-in design consistency lets me drop in my own content and feel confident that everything will still look polished together. It was also very simple to customize with our brand colors and style so the infographics we create feel like they were produced directly by our internal team.
Cons
One thing I'd really like to see improved is template search. It would be helpful if I could look up specific formats more easily using terms like "comparison chart" or "versus chart."
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Financial Services, N/A employees
More than a year
“great newsletter and card design”
Pros
Designing our newsletter became much more manageable with this software. It also gave us the ability to create a range of postcards and Facebook cards which was really useful for our projects.
Cons
Something that didn't work well at the time was the lack of Outlook compatibility. We eventually got around it by inserting the images as PNG files and that has been the only way it works for us.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Non-Profit Organization Management, N/A employees
More than a year
“Process visuals are amazing”
Pros
The designs look beautiful and do a really good job of showing process flows or explaining program ideas clearly.
Cons
Loading and saving can be a bit slow at times which gets frustrating.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Broadcast Media, N/A employees
Less than a year
“fast workflow that boosts reach”
Pros
Uploading a video to it, adding a title, checking the transcription making any needed edits and sharing it to social platforms all happens really quickly. The whole workflow is what I appreciate most. Within just a few minutes, everything is ready to go. Since I started using it, my content has been getting more likes, views, shares and responses. It has become my go-to tool for covering Notre Dame athletics and I'm even seeing others follow the same approach.
Cons
Honestly I can't think of anything about it that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Retail, N/A employees
More than a year
“infographic templates save time”
Pros
Piktochart has been fantastic for creating infographics. There are tons of chart options which is a huge plus and the prebuilt templates are something I rely on all the time. I almost always start with one of the ready-made designs and it saves me a lot of time.
Cons
For the way I use it, I honestly don't have any real complaints. If anything, it would be nice to have more free elements available for designing but there's always the option to upgrade to a premium plan for more.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Management Consulting, N/A employees
Less than 6 months
“fun designs”
Pros
Jumping into it with zero infographic experience felt surprisingly easy. I began with a template and was able to pick up the layout quickly, then customize colors and different features, as well as import my own images and graphics. Designing in the program was genuinely fun.
Cons
I would have preferred automatic saving while editing. I also would have liked a wider selection of built-in icons so I didn't have to look elsewhere for them. At times, getting the exact item to switch to the precise color I wanted took a few attempts but the final products still came out really well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10