Postbox

Postbox Reviews

Total 162 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

15%

3

Stars

1%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

MK
Mathias Klang

Education Management, 500+ employees

More than a year

5.0

“great inbox control”

Pros

The uncluttered layout makes everything feel easy and it's very simple to use. I also appreciate having solid control over my inbox.

Cons

Search functionality is unfortunately weaker than it should be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

HG
Harald Godinez

Design, 1-10 employees

Less than a year

4.0

“I had a decent experience”

Pros

Works well for me because it feels clear, secure and includes the extra features I want in an email client. It seems safer than less secure mail options and I appreciate being able to keep separate profiles for work and personal use, even if they can't be open at the same time. It gives me solid control over my email and handles things in a satisfying way. I also appreciate that it has not moved to a subscription model which is exactly why I removed one of its competitors. Overall, it feels like a complete and capable alternative to Mail on Mac and on Windows it doesn't feel as bulky or heavy as Outlook.

Cons

Downside for me is the limitation when it comes to integrating with other apps. That may be because of security although it can also feel a bit disorganized which I have noticed with a competitor as well. Still, having sync options or a built-in calendar would be a big improvement. Not everyone uses OmniFocus and there are plenty of other apps people may want to connect. I also haven't been able to integrate Devonthink or SpamSieve. Tags are somewhat difficult to manage, even though at least the feature is there. The price can feel a little high but without a subscription, I understand that you have to pay for the software somehow.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

7

SB
Steve Bjuvgard

Information Technology and Services, 1-10 employees

More than a year

5.0

“My review...”

Pros

Managing attachments is easy and the "view" functionality is really the part that sets this program apart from others.

Cons

Doesn't always detect the right configuration when adding email addresses and there still isn't a mobile version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

JT
Javier Trujillo

Computer & Network Security, 1-10 employees

Less than a year

5.0

“powerful features and customization”

Pros

Packed with features, offers plenty of personalization and runs with solid performance.

Cons

On Windows, one thing missing is the ability to minimize it to the system tray beside the clock, like antivirus apps or Spotify can. I also run into occasional issues with signature margins, if I edit the signature within the same email, the formatting gets messed up. Another improvement I'd really like is better email organization something similar to Spark Mail on mobile which sorts messages by relevance in a really helpful way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

GS
Glen Saville

Graphic Design, 1-10 employees

More than a year

5.0

“email finally done right”

Pros

At last, my email feels properly organized. I've tried quite a few email clients over the years and it turned out to be a lucky discovery when it came bundled with some software I bought a long time ago. I liked it so much that when version 4 was released, I went ahead and bought a lifetime license and I'm absolutely thrilled that I did. The app just keeps improving and it really feels like it was built by people who actually rely on email every day.

Cons

It's only a tiny issue but I'd love the reminders feature to be more date-aware so it can give me a helpful nudge to remember things.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

DD
Drew Dalzell

Entertainment, 1-10 employees

More than a year

5.0

“Search feature is great”

Pros

Every day, I rely on the powerful shortcuts for sorting mail. Being able to manage multiple email accounts smoothly in one unified inbox is absolutely essential for me. The fast, thorough email search regularly saves me time and the filtering options make it much easier to stay on top of all my messages.

Cons

For now, there really isn't much I dislike about it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JT
Joshua Turvey

Arts and Crafts, 1-10 employees

More than a year

5.0

“a powerhouse”

Pros

Right from the polished interface to the way the software performs, it feels like the complete email client. It offers a huge range of features yet it still stays user friendly and simple to use. The amount of customization available lets you shape your workflow exactly how you want it without the app ever feeling overloaded. It remains sleek and well organized and it works just as well for beginners as it does for advanced users. For professionals, the option to build polished email signatures is especially useful for small businesses and that's only one small part of what it can do. It also includes plenty of tools I didn't even realize I needed and together they've made handling email much more easy and enjoyable.

Cons

Honestly I haven't come across any major problems. The software handles my workflow really well and there are still plenty of features I haven't fully explored yet. The one thing I'd still like to see is the ability to color-code different accounts, just to make it clearer which address I'm sending from. Other than that, there isn't really anything else I'd point out at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

LA
Lester Anderson

Financial Services, 1-10 employees

More than a year

5.0

“all inboxes in one place”

Pros

Having multiple email accounts brought together on one platform is incredibly convenient especially since I can send messages from any of them without switching around. The filtering options work really well for organizing incoming mail into the right folders and spam can be sent straight to delete when needed. I also really appreciate being able to search through the contents of all emails or just selected accounts, from one simple search.

Cons

At times, the indexing feature can take quite a while and when that happens the software tends to pause and feel temporarily unresponsive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

JB
Jonathan Beebe

Computer Software, 1-10 employees

More than a year

5.0

“customizable interface really helps”

Pros

The interface feels clean and customizable especially with the available themes. Speed, performance and reliability are all top notch and the message filters make everyday use much more convenient.

Cons

Now that themes have been added, it would be even better to have the option to build your own themes and import or export them. Also, undoing deleted messages through Undo can be a bit slow although the rest of the software runs very quickly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

BC
Barbara Carneiro

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Works so well”

Pros

Interface is clean and very simple to use. It offers strong functionality without making the software feel bloated and it runs extremely fast while staying reliable.

Cons

Would be even better with a more advanced search feature.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

TE
Tammie Evans

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“Helpful color coding”

Pros

Getting started with it was quick and the whole interface feels clean instead of cluttered like a lot of other third-party email tools. Everything looks nicely spaced out, the themes are really good and being able to color-code certain emails makes it much easier to tell at a glance what they relate to.

Cons

Only issue for me is that I still can't seem to figure out the folders although that may just be me.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

ST
Simon Tai

Entertainment, 1-10 employees

More than a year

5.0

“gmail labels done right”

Pros

It handles Gmail labels really well and lets me organize my email with a traditional nested folder setup which is exactly what I wanted. I haven't seen any other email client manage Gmail this well. They also keep improving the app with genuinely useful features and that's a big plus.

Cons

None, really. Any bugs that come up seem to get fixed and updates are released on a regular basis.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MV
Mika Vormisto

Computer Software, 500+ employees

Less than a year

5.0

“Cross-platform freedom”

Pros

Right away, the clean design and easy usability made this software enjoyable to use. It sticks to one core purpose and handles it really well. There are enough customization options to make the client feel a bit more personal which I appreciate. Another big plus is that I can use it on both my Mac and PC so I'm not stuck buying separate clients for different operating systems. The frequent updates also give me confidence that the company genuinely cares about both the product and its users.

Cons

I don't really have any major complaints about it. That said, even though I appreciate that the software stays focused and does its main job very well, I still think adding a basic calendar feature would make it even better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MH
Mirko Hering

Computer Software, 11-50 employees

More than a year

5.0

“Smart organization”

Pros

The search works really well, keeping everything organized is easy and the quick response templates save a lot of time.

Cons

Because there are so many features available, I sometimes have to look around a bit to find the exact option I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DM
Daniel McDonald

Design, 1-10 employees

More than a year

5.0

“clips and drafts are fantastic”

Pros

Clip features are really useful since I can insert prewritten text with a single click. Having drafts available is a big plus too.

Cons

There might be a small thing here or there but the only issue I've noticed is that when searching for words, I need to type the full word. Other than that, I honestly have no complaints. It's pretty much perfect.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

GH
Giles Holder

Graphic Design, 1-10 employees

More than a year

5.0

“i liked it”

Pros

Using it has been very easy and the level of customization is a real plus. The UI is well designed and the interface feels polished and pleasant to work with.

Cons

I'd still like to see support added for more current UK dictionaries.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

MK
Manos Krokos

Publishing, 1-10 employees

More than a year

5.0

“smart automation and shortcuts”

Pros

Automation tools and shortcut options have been a big plus for me. I can set up clips, create templates for messages I use often and save standard replies without any hassle. The Favorite shortcuts are especially useful and save me a lot of time.

Cons

Can't think of anything negative to mention because everything works exactly the way I want it to.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JCS
Jean Christophe Stefanovitch

International Trade and Development, 11-50 employees

More than a year

5.0

“recommended by me”

Pros

Having both of my email accounts centralized in a single window is really convenient. I can manage and organize everything using the same labels which makes keeping track of messages much simpler.

Cons

Only thing I miss is being able to use it on my iPhone but honestly it's not a major issue for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LS
Laura Simoes

Printing, 1-10 employees

Less than 6 months

5.0

“five stars from me”

Pros

The customization options are excellent and being able to switch between a unified inbox and viewing each account separately is incredibly convenient.

Cons

Nothing comes to mind. I have absolutely no complaints and genuinely love it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JH
Jonathan Horsman

Information Technology and Services, 1-10 employees

Less than 6 months

4.0

“good one”

Pros

Everything feels incredibly well organized in this mail software and it handles multiple accounts really well.

Cons

Missing calendar functionality is a big gap in my view especially since that's a critical feature. Also, accepting calendar invites doesn't work very well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

7