Postbox Reviews
Total 162 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars83%
4
Stars15%
3
Stars1%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Human Resources, 1-10 employees
More than a year
“Complete and hassle-free mail”
Pros
Using it feels very easy and it covers everything I need. Checking and reading emails is never a problem at all.
Cons
Nothing to complain about. The more I think about it, the fewer flaws I can come up with.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alternative Medicine, 1-10 employees
More than a year
“Easy search and folders”
Pros
The interface is very user friendly and searching for an email or subject can be done in several different ways. I can also set up as many folders as I need and use filters to keep everything organized and filed more efficiently.
Cons
After using it for many years, I honestly have nothing to complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 1-10 employees
Less than a year
“simple email separation”
Pros
It's simple to use and does a really good job of keeping work and personal emails separate.
Cons
Doesn't support Microsoft's modern authentication methods yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Marketing and Advertising, 1-10 employees
More than a year
“Impressive!”
Pros
Everything about it feels excellent, simple and functional. It has exactly what it needs without adding unnecessary extras or leaving important things out. Emails never get stuck and the unified inbox works wonderfully.
Cons
My only complaint is that the themes cost extra when I already paid for a license. It feels like that should be included.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Writing and Editing, 1-10 employees
More than a year
“custom tags really help”
Pros
Flexible, easy to use and the option to add custom tags is really useful.
Cons
One frustrating limitation is that emails don't display .webp images. It's pretty annoying so I already sent them a feature request about it.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Electrical/Electronic Manufacturing, 11-50 employees
More than a year
“Feature-packed favorite”
Pros
Getting started with Postbox was simple but the more I used it, the more useful its many features became. I went through quite a few email clients before landing on this one.
Cons
Name is a bit hard to remember and every now and then I notice a small odd issue with bullet points.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Food & Beverages, 1-10 employees
Free Trial
“all my email in one hub”
Pros
Having all my emails together in one place has been really convenient and I can organize them by category or agency without any trouble.
Cons
Since I've only been using it for a short time, I haven't noticed anything yet that seems like it needs improvement.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Real Estate, 1-10 employees
More than a year
“Reliable mail client”
Pros
The interface is pleasant, it's simple to use and it has been very reliable for me, I haven't lost a single email in 10 years.
Cons
Something that could be better is how it checks for new IMAP messages in folders other than the Inbox especially compared with apps like eM Client. The settings could also be more user-friendly and the price is about as high as I'm willing to accept.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Accounting, 1-10 employees
Less than a year
“practical mailbox management”
Pros
Using this software is very easy and it makes managing users' email inboxes really convenient.
Cons
I haven't noticed many shortcomings with it but it can be hard to find in certain regions.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Broadcast Media, 1-10 employees
Less than 6 months
“simple setup and clean email workflow”
Pros
Right from the start, the biggest plus has been how user-friendly it is. It's simple to use, does exactly what I need and doesn't pile on a bunch of extra features that aren't actually necessary when sending and managing emails. There are no gimmicks, just a easy setup that works. I can adjust things to fit what I need very quickly without clicking through loads of unnecessary options. The support is helpful and there are videos available if I get stuck. More than anything, I appreciate how simple and quick everything feels, I can even change the default theme with one click and it only took me a few minutes to get everything set up the way I wanted.
Cons
Whats still missing is a built-in calendar although I can use other options until that gets added. It also doesn't clearly separate older emails so having a divider between each day's messages would make the inbox much easier to scan.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Translation and Localization, 1-10 employees
More than a year
“I stay clutter-free!”
Pros
Coming from years of using Thunderbird, Outlook and Mailbird, it feels much cleaner and more polished. The interface is crisp, easy and simple to work with. I use it purely for email so I really appreciate that it skips all the extra task management, chat and grouping features that many other tools pile on but that I personally don't need.
Cons
For me, a calendar connection is missing here and the Address Book layout feels like it's due for a refresh.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Cosmetics, 1-10 employees
Free Trial
“Too good!”
Pros
To have the option to add RSS feeds directly inside the mailbox is something I really enjoy.
Cons
The part I'm least happy with about it is the price.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Information Technology and Services, 1-10 employees
Less than 6 months
“Easy signatures and setup”
Pros
Getting started with it was easy and the setup process didn't take much effort. I also really appreciate how flexible and manageable the signatures, clips and responses are.
Cons
One minor annoyance is having to dig through a large folder collection just to check whether I'm subscribed to certain folders. Deleting folders that contain subfolders is also a little tiring since it has to be done from the bottom up. Still, these aren't very important drawbacks to me because they're not things I need to deal with every day.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Accounting, 1-10 employees
More than a year
“10/10 product!”
Pros
Back when Gmail wasn't nearly as common, Postbox was already part of my routine. I used it to keep an archive of all my emails but on my older computer that eventually became a hassle. After upgrading to a new machine, I held off on reinstalling Postbox right away and tested a few other email programs instead. That experiment made me realize how much I depended on features like conversation threading, signatures, search and message flagging. Once I put Postbox back on, I was honestly surprised by how much more manageable email became again. I've stopped storing archives locally and switched to a cloud service and with that change the speed problems are completely gone.
Cons
At this point, I really don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Media Production, 1-10 employees
More than a year
“Reliable archiving”
Pros
Everything feels very clear and easy to use. I also appreciate how email addresses can be grouped by function and the email archiving has been excellent for us especially since it has reliably stored messages going back more than 10 years.
Cons
You do need to be careful when changing the default folder since that step requires precision.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Computer Hardware, 1-10 employees
Less than 6 months
“simple to use and awesome support”
Pros
Right away, the biggest plus was how simple this product is to use. It actually reminds me a lot of the old IncrediMail which I used before. I did run into a setup issue because Google kept taking over so the product would not work properly at first. Support stayed with me and helped sort it out and they were absolutely awesome.
Cons
Something that's missing is a paste feature in the signature editor box. I also still haven't been able to find a way to import my contacts from that terrible eM Client.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Design, 1-10 employees
Free Trial
“it is worth every penny”
Pros
Switching from Outlook to Postbox turned out to be a really good decision. It's very simple to use and I'm sure there are still more features I haven't discovered yet. The variety of themes and built-in tools has been a big plus and the whole experience feels very user-friendly. Also, the price was reasonable and didn't feel overly expensive.
Cons
At this point, there really isn't much I dislike about the software. I still need a little more time with it to explore everything fully. If anything, I'd maybe like to see a few more toolbar options, such as priority settings when sending emails.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Oil & Energy, 1-10 employees
More than a year
“fast search and smart inbox grouping”
Pros
Search is very fast and the way it organizes and groups email accounts works really well. Filtering, topics and quick access to filters also make handling emails much more efficient.
Cons
If I haven't been logged into the machine for a while, it can become unresponsive during synchronization.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Real Estate, 1-10 employees
More than a year
“cleaner than outlook”
Pros
Compared with MS Outlook, this feels much more easy and simpler to use.
Cons
The only frustration is where the signature block appears when replying to or forwarding emails.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
More than a year
“excellent every day”
Pros
Honestly I love everything about it, this program is amazing. It has been excellent, absolutely excellent!
Cons
Works perfectly for me every single day so I really can't think of anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10