Postbox

Postbox Reviews

Total 162 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

15%

3

Stars

1%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

PP
Pierre POUSSIN

Human Resources, 1-10 employees

More than a year

5.0

“Complete and hassle-free mail”

Pros

Using it feels very easy and it covers everything I need. Checking and reading emails is never a problem at all.

Cons

Nothing to complain about. The more I think about it, the fewer flaws I can come up with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LC
Lynn Cremona

Alternative Medicine, 1-10 employees

More than a year

5.0

“Easy search and folders”

Pros

The interface is very user friendly and searching for an email or subject can be done in several different ways. I can also set up as many folders as I need and use filters to keep everything organized and filed more efficiently.

Cons

After using it for many years, I honestly have nothing to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NM
Neil McLean

Construction, 1-10 employees

Less than a year

5.0

“simple email separation”

Pros

It's simple to use and does a really good job of keeping work and personal emails separate.

Cons

Doesn't support Microsoft's modern authentication methods yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

CDV
Christian Di Vita

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Impressive!”

Pros

Everything about it feels excellent, simple and functional. It has exactly what it needs without adding unnecessary extras or leaving important things out. Emails never get stuck and the unified inbox works wonderfully.

Cons

My only complaint is that the themes cost extra when I already paid for a license. It feels like that should be included.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

GH
Guy Hacha

Writing and Editing, 1-10 employees

More than a year

4.0

“custom tags really help”

Pros

Flexible, easy to use and the option to add custom tags is really useful.

Cons

One frustrating limitation is that emails don't display .webp images. It's pretty annoying so I already sent them a feature request about it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

AP
Antony Pace

Electrical/Electronic Manufacturing, 11-50 employees

More than a year

5.0

“Feature-packed favorite”

Pros

Getting started with Postbox was simple but the more I used it, the more useful its many features became. I went through quite a few email clients before landing on this one.

Cons

Name is a bit hard to remember and every now and then I notice a small odd issue with bullet points.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Food & Beverages, 1-10 employees

Free Trial

5.0

“all my email in one hub”

Pros

Having all my emails together in one place has been really convenient and I can organize them by category or agency without any trouble.

Cons

Since I've only been using it for a short time, I haven't noticed anything yet that seems like it needs improvement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

JM
Jaromir Matas

Real Estate, 1-10 employees

More than a year

5.0

“Reliable mail client”

Pros

The interface is pleasant, it's simple to use and it has been very reliable for me, I haven't lost a single email in 10 years.

Cons

Something that could be better is how it checks for new IMAP messages in folders other than the Inbox especially compared with apps like eM Client. The settings could also be more user-friendly and the price is about as high as I'm willing to accept.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A
Anonymous

Accounting, 1-10 employees

Less than a year

5.0

“practical mailbox management”

Pros

Using this software is very easy and it makes managing users' email inboxes really convenient.

Cons

I haven't noticed many shortcomings with it but it can be hard to find in certain regions.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

BM
Bridget May

Broadcast Media, 1-10 employees

Less than 6 months

5.0

“simple setup and clean email workflow”

Pros

Right from the start, the biggest plus has been how user-friendly it is. It's simple to use, does exactly what I need and doesn't pile on a bunch of extra features that aren't actually necessary when sending and managing emails. There are no gimmicks, just a easy setup that works. I can adjust things to fit what I need very quickly without clicking through loads of unnecessary options. The support is helpful and there are videos available if I get stuck. More than anything, I appreciate how simple and quick everything feels, I can even change the default theme with one click and it only took me a few minutes to get everything set up the way I wanted.

Cons

Whats still missing is a built-in calendar although I can use other options until that gets added. It also doesn't clearly separate older emails so having a divider between each day's messages would make the inbox much easier to scan.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

HK
Heinrich Koop

Translation and Localization, 1-10 employees

More than a year

5.0

“I stay clutter-free!”

Pros

Coming from years of using Thunderbird, Outlook and Mailbird, it feels much cleaner and more polished. The interface is crisp, easy and simple to work with. I use it purely for email so I really appreciate that it skips all the extra task management, chat and grouping features that many other tools pile on but that I personally don't need.

Cons

For me, a calendar connection is missing here and the Address Book layout feels like it's due for a refresh.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

BA
Brandi Alvarado

Cosmetics, 1-10 employees

Free Trial

5.0

“Too good!”

Pros

To have the option to add RSS feeds directly inside the mailbox is something I really enjoy.

Cons

The part I'm least happy with about it is the price.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

MB
Marc Boegem

Information Technology and Services, 1-10 employees

Less than 6 months

5.0

“Easy signatures and setup”

Pros

Getting started with it was easy and the setup process didn't take much effort. I also really appreciate how flexible and manageable the signatures, clips and responses are.

Cons

One minor annoyance is having to dig through a large folder collection just to check whether I'm subscribed to certain folders. Deleting folders that contain subfolders is also a little tiring since it has to be done from the bottom up. Still, these aren't very important drawbacks to me because they're not things I need to deal with every day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

MF
Margaret Freedman

Accounting, 1-10 employees

More than a year

5.0

“10/10 product!”

Pros

Back when Gmail wasn't nearly as common, Postbox was already part of my routine. I used it to keep an archive of all my emails but on my older computer that eventually became a hassle. After upgrading to a new machine, I held off on reinstalling Postbox right away and tested a few other email programs instead. That experiment made me realize how much I depended on features like conversation threading, signatures, search and message flagging. Once I put Postbox back on, I was honestly surprised by how much more manageable email became again. I've stopped storing archives locally and switched to a cloud service and with that change the speed problems are completely gone.

Cons

At this point, I really don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Media Production, 1-10 employees

More than a year

5.0

“Reliable archiving”

Pros

Everything feels very clear and easy to use. I also appreciate how email addresses can be grouped by function and the email archiving has been excellent for us especially since it has reliably stored messages going back more than 10 years.

Cons

You do need to be careful when changing the default folder since that step requires precision.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MS
Mel Stead

Computer Hardware, 1-10 employees

Less than 6 months

5.0

“simple to use and awesome support”

Pros

Right away, the biggest plus was how simple this product is to use. It actually reminds me a lot of the old IncrediMail which I used before. I did run into a setup issue because Google kept taking over so the product would not work properly at first. Support stayed with me and helped sort it out and they were absolutely awesome.

Cons

Something that's missing is a paste feature in the signature editor box. I also still haven't been able to find a way to import my contacts from that terrible eM Client.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

WH
Wendy Hueston

Design, 1-10 employees

Free Trial

5.0

“it is worth every penny”

Pros

Switching from Outlook to Postbox turned out to be a really good decision. It's very simple to use and I'm sure there are still more features I haven't discovered yet. The variety of themes and built-in tools has been a big plus and the whole experience feels very user-friendly. Also, the price was reasonable and didn't feel overly expensive.

Cons

At this point, there really isn't much I dislike about the software. I still need a little more time with it to explore everything fully. If anything, I'd maybe like to see a few more toolbar options, such as priority settings when sending emails.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DH
Dag Henriksen

Oil & Energy, 1-10 employees

More than a year

5.0

“fast search and smart inbox grouping”

Pros

Search is very fast and the way it organizes and groups email accounts works really well. Filtering, topics and quick access to filters also make handling emails much more efficient.

Cons

If I haven't been logged into the machine for a while, it can become unresponsive during synchronization.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

KF
Ken Fairchild

Real Estate, 1-10 employees

More than a year

5.0

“cleaner than outlook”

Pros

Compared with MS Outlook, this feels much more easy and simpler to use.

Cons

The only frustration is where the signature block appears when replying to or forwarding emails.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MS
Marcellus Schooler

Information Technology and Services, 1-10 employees

More than a year

5.0

“excellent every day”

Pros

Honestly I love everything about it, this program is amazing. It has been excellent, absolutely excellent!

Cons

Works perfectly for me every single day so I really can't think of anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10