Rocket.Chat Reviews
Total 141 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars52%
4
Stars33%
3
Stars14%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Computer Software, 500+ employees
Less than a year
“more room and better team chat”
Pros
Once our internal Slack setup started hitting the limits of the free plan, it ended up being a much better fit. We get more storage so conversations don't disappear every day, plus more features and stronger control over how everything works. At this point, my team relies on it for almost all communication within our department and across other teams as well. It's been a really useful alternative for staying in touch during remote work or while multitasking, without constantly interrupting co-workers.
Cons
We did run into a few stability and compatibility problems. I regularly had trouble getting chats to load in Firefox, even after clearing the cache or restarting my computer. Since switching over to Chrome though, those issues haven't come up again.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9