SimpleTexting Reviews

“Fast workflow support platform

Pros

What I like about using it is the overall friendly environment. The process moves quickly and I'm able to focus on solving the main problems without delays.

Cons

Occasionally I find a few delays during operations, even though the tool otherwise works really well.

“Misleading trial and refund policies

Pros

When I first started using it, the setup process went smoothly for me. I also noticed that the chat support replies very quickly whenever I ask something.

Cons

Concerns arose for me regarding their advertising and refund practices, as it misled me about instant texting and the free trial's availability.

“Bulk texting and messaging automation

Pros

One feature I enjoy is being able to contact several lists at the same time. I can also schedule text messages ahead of time, reply directly within the system and attach things like videos, links or photos to my messages.

Cons

The limits on file size when attaching media to a text message frustrate me.

“Feature rich platform with good value

Pros

Based on my experience, the platform offers a wide range of useful features and gives good value for the price I'm paying.

Cons

It doesn't integrate with my email marketing platform which I would like to have for a more complete marketing evaluation.

“Simple and feasible software design

Pros

For me the design is very easy to understand. I was able to start using it right away without much effort.

Cons

So far I haven't found any problems and using it twice has been smooth.

“easy text campaign management

Pros

Creating text campaigns for different subscriber lists has been really easy for me.

Cons

My frustration comes when subscriber reply notifications are minimal and easy to miss.

“Business texting from any device

Pros

Being able to send and receive texts from our business landline completely simplified how I communicate with clients. I could sign in from anywhere, my phone or my laptop and still appear on the company number. The feature to blast out group messages to our contacts was incredibly useful, saving a lot of time when I needed to notify many people at once.

Cons

Occasionally, delays in sending texts have affected me, happening more often than with my current carrier.

“Automated client communication platform

Pros

It is really simple and efficient for staying in touch with my clients. It offers a wide range of automation features that help make client communication far less tedious and time-consuming.

Cons

A key annoyance is that I can't purchase add-on credits in smaller packages, forcing me into larger bundles than needed.

“Slow performance affects workflow

Pros

I find it really simple to navigate and send messages and I can set up and schedule campaigns without any hassle.

Cons

While I rely on this tool heavily, lagging and slow responses make it difficult for me to maintain workflow.

“Hidden fees and number issues

Pros

What I liked most were the keywords, they made the tool simple and feasible to use.

Cons

Hidden fees and issues when my number changed caused frustration for me.

“Marketing alerts that save time

Pros

For my marketing work, I rely on this tool and it's given me a real advantage by helping me save a lot of time through its alert system.

Cons

Marketing in Turkey feels expensive for me, mainly due to the dollar exchange rate.

“simple and useful messaging app

Pros

Right now I'm still testing it so I plan to update my review here once I've spent more time using it and have a clearer opinion.

Cons

It's a simple and useful app though I plan to update my review after longer use.

“Failed number porting service

Pros

At least someone from the staff is usually available to respond. Even if they can't fix my issue right away, they still call and explain the situation to me which I do appreciate.

Cons

The service was inept for me in porting a local number even after a month.

“Mobile marketing software with analytics

Pros

From what I've seen so far, the platform offers a lot of resources for mobile marketing. I can run surveys and use other marketing tools and it also provides detailed analytics for each campaign I launch.

Cons

More features in the free trial would have helped me better evaluate the platform before committing.

“simple sms management software

Pros

Managing SMS through this system has been very easy for me. The whole process is clear and doesn't require much effort to understand.

Cons

I've seen no drawbacks, everything has worked well for me and I haven't spotted any negatives yet.

“Privacy focused messaging with trial

Pros

While using it, I noticed the free access only lasts for the first 14 days. I mainly use the app to promote my business and stay connected with clients and colleagues. Whenever I need one, it gives me a new number or verification code. Since I prefer not to share my personal phone number, this tool helps me keep my privacy while still growing my business.

Cons

My only issue was that sometimes I didn't get the verification code in time which was frustrating when I needed quick access. Thankfully, if a code fails to arrive you can request another one right away so it's not a deal-breaker.

“Reliable communication software for work

Pros

the software has been quite helpful because it allows me to stay connected with everyone who matters to my work.

Cons

I would like to see more features and clearer details in the software update notes.

“Free messaging app for contacts

Pros

One thing I liked was being able to stay in contact with my family and friends without paying anything.

Cons

Honestly there's nothing I can think of that I dislike about this software.

“Simple tool for partner communications

Pros

For our team, the tool has been very easy to use and fits nicely into our marketing and communication setup. We use it to send notifications to partners about important upcoming events and I also like that I can import contact lists without difficulty.

Cons

I've only had positive experiences with it so far

“Quick learning for the whole team

Pros

What stands out to me is how simple the software feels for our team. People from different departments can start using it quickly without needing much training.

Cons

To be honest, I don't really have any downsides to report, occasionally though, I'd prefer the GIF to come first in an MMS message.

“user-friendly with helpful features

Pros

Interface is very user-friendly and the tools and features are largely standard while proving to be genuinely helpful. I believe almost anyone can become skilled quickly and if I have a developer on hand the API is an added bonus to hook into our current CRM so I can keep customers properly informed throughout the whole journey.

Cons

Like I mentioned earlier, the tools and features are feasible and pretty much standard so from my perspective I don't really have any complaints or negative aspects to point out.

“Automated sms replies for research

Pros

That automated message-reply feature worked absolutely flawlessly for me from the start. When I used it for the first time to engage respondents in our postgraduate internship research, I admit I was a little skeptical and recommended that we send just one simple, standard reply to each incoming message, basically thanking them for reaching out and promising to follow up later. Given that our research was fairly feasible, we were able to deploy this excellent software without complications and we could also schedule follow-ups ourselves throughout the process. Overall I was genuinely impressed and I found the system's user experience to be surprisingly smooth and convenient which made the whole outreach workflow much easier than expected.

Cons

Unfortunately some of the messages were delayed so significantly that many of the interns began to complain about not receiving their messages promptly and I saw this actually cost some of them marks for being late.

“Misleading service and poor support

Pros

No positives to report from me

Cons

Buyer beware. When I first reached out about the services this tool claims to offer, their communication was fantastic, prompt phone calls, quick texts and even a Zoom meeting. Everything felt professional but the tone changed after I handed over the money. Once I paid and it was time to follow up about a specific challenge, my calls and texts started getting ignored. Before I paid, they assured me that providing local numbers to text from would not be a problem but after I sent $97 CDN I learned those local numbers weren't actually available, an option I could only apply for after paying. My contact, customer support, oddly suggested I go to another site to acquire local numbers and said they could 'port' them over (whatever that really means). I did as advised but since then none of my attempts to reach them have been answered.

“Keyword driven sms marketing software

Pros

Being able to generate keyword lists and then create follow-up actions based on those keywords was essential for our team.

Cons

What frustrates me most is that I have to constantly invent new keyword variations because so many are already in use.

“Simple keyword based messaging setup

Pros

I've found it really feasible to set up messages customized for every keyword.

Cons

Occasionally our auto-response messages failed to send and I couldn't figure out why it kept happening.

“user friendly messaging management tool

Pros

the software is incredibly user-friendly and feasible to manage.

Cons

I'd really appreciate it if calling functionality were enabled for the phone numbers.

“Automated responses work to absolute perfection

Pros

The automated message response mechanism works to absolute perfection, at least that's my experience. On our first project using it to engage respondents for our post-grad research I went in skeptical and suggested we only use one standard reply per incoming message, thank them for getting in touch and tell them we'd call back. During the trial I changed my mind, I was really impressed by how cleverly the system picked up keywords even when replies were poorly written or awkwardly phrased.

Cons

A backup emailing mechanism for contacts whose messages bounce would be helpful as it ensures that people with correct emails are still counted in my outreach numbers.

“Writing assistant for error free text

Pros

As someone who writes a lot, I find this tool to be a text-correcting program that makes composing messages and documents far simpler and helps me catch and remove virtually all errors.

Cons

The overall experience is great yet I find certain features require additional payment before I can use them.

“Unexpected charges after renewal

Pros

Application is convenient to navigate and genuinely user-friendly and I like that it can be integrated with ease across systems.

Cons

It honestly felt like a bait-and-switch to me when unexpected charges appeared after my subscription renewed which created a financial strain for my non-profit.

“Simple interface for weekly sms campaigns

Pros

I can craft a new message every week for people who've signed up for our text alerts and I find the interface really uncluttered, convenient and easy to use.

Cons

Long messages splitting into multiple texts ends up costing me extra for the additional segments.

“Feature rich sms marketing platform

Pros

This tool is really easy to use and packs a lot of value. I especially like several features, free incoming messages, a free text number, the ability to schedule texts and autoresponders. What I appreciate most is the rollover credits, they've been really helpful for our team. There's also a bunch of additional features I haven't tried yet.

Cons

One real annoyance I ran into is that checking incoming messages on the Dashboard is confusing, the messages get mixed with undelivered items making tracking difficult.

“Sms marketing for business growth

Pros

This has been an excellent method to connect with a wide range of potential customers and I believe it can serve as a valuable tool to expand our business sustainably for many years ahead.

Cons

I'm a bit concerned about the actual conversion rates and whether recipients will read my messages though I haven't fully tested this yet.

“Beginner friendly messaging software

Pros

So far the software appears to handle what I need...I think. I'm completely new to it.

Cons

At this stage, I don't notice any problems but I'll reach out if issues arise while getting started.

“Easy messaging tool with excellent support

Pros

It is easy to use and I love that customer service is exceptional.

Cons

No recommendations come to mind for me as the product met my needs.

“Fast sms communication with contacts

Pros

I appreciate being able to import a list and text individual contacts, then receive their replies within minutes instead of hours.

Cons

The video feature doesn't work with my 800# and that's been frustrating for me.

“SMS marketing platform for managers

Pros

This tool makes it incredibly simple for every manager in my organization to send and receive text messages without having to give out their personal phone numbers.

Cons

Paying for a fixed quota of text messages feels restrictive and pricey for my variable needs.

“feasible team texting app

Pros

For my team's needs, I find the app really feasible and it handles texting perfectly.

Cons

I'd love a feature that lets me merge recipient lists and users after sending campaigns.

“Affordable and simple SMS software

Pros

I find the software affordable especially when scaling or piloting an SMS program. I think it's simple to use and very convenient.

Cons

My main issue is that I can't assign more than one person to the billing role. It feels annoying and unnecessary because a single user gets all receipts and billing details. Configuring automated chain messaging is somewhat awkward though it works.

“Stakeholder communication and rollover credits

Pros

With this platform, my organization can connect with different parts of our wider stakeholder base. I'm able to keep contacts organized, build targeted SMS alert campaigns and any unused text credits carry over into the following month which really simplifies budgeting for us.

Cons

I wish there were more ways to customize the subscriber opt-in process, as the current options feel limited for my needs.

“Unreliable campaign reporting issues

Pros

it was pretty easy to set up and it provides v basic features.

Cons

Sending campaigns has been frustrating because the send functionality is unreliable and I need open rates, timestamps and reporting to track my communications effectively.

“Easy message tracking with cloning feature

Pros

It's really easy to use. I can easily track conversations and opt-ins. I also like the ability to clone messages and campaigns.

Cons

It annoys me that the software doesn't allow sending text messages to numbers outside the United States.

“Automated texts arriving on time

Pros

I've noticed that the automated text messages arrive exactly when they're supposed to which helps me stay on schedule without worrying about sending reminders manually.

Cons

Credit overage fees on the plan have been a source of frustration for me.

“Difficult image uploads with poor support

Pros

For me starting one-on-one conversations with customers is very easy through the platform. I can begin a chat quickly and respond without any confusion.

Cons

Uploading pictures has been really difficult and repeated attempts to resolve the issue with customer support left me feeling ignored and frustrated.

“fast chat support

Pros

Another thing I've seen is how fast the support team replies through the chat. In my experience the app works exactly the way it says it will and fits my needs perfectly. Honestly I can't really ask for more than that.

Cons

At first, there were limits on uploads and messaging but my allowances were increased which worked well for me.

“Mobile app for editing and sending messages remotely

Pros

One feature I really enjoy is the mobile app. Being able to edit and send messages while I'm away from my desk makes things much more convenient for me.

Cons

An automatic unsubscribe message was added without our consent and that annoyed me.

“Easy-to-use tool

Pros

From what I've experienced, the tool is very easy to work with and feels worth the price. It has clearly helped improve communication across our organization.

Cons

Support being online-only creates inconvenience for me since I often need a callback.

“User-friendly interface

Pros

The interface is pretty simple and easy to navigate and I find it mostly self-explanatory. It helps me connect with my network.

Cons

I feel like I need more time to get used to the platform because I'm still learning the text messaging features.

“Direct marketing to leads with excellent support

Pros

Our team relies on this platform to market directly to leads. It's an incredible solution that allows us to communicate one-on-one with prospective clients. I often hear excellent feedback because people say they feel personally connected to us. I truly appreciate the support they provide.

Cons

Confusion about package pricing caused me to exceed my text allocation unexpectedly.

“automated messaging features

Pros

We rely on this platform to reach our text-club members with weekly special offers. Doing so has noticeably lifted restaurant sales especially on typically slow nights. What I appreciate most is that we can do much more than promos, we set up automated birthday messages and run prize drawings, too. The training videos are concise and really useful, they walk you through features without wasting time and make getting started feasible.

Cons

The constant unsubscribe notifications clutter my inbox and I would prefer a weekly digest summarizing new subscribers, unsubscribes and overall campaign performance.

“Quick bulk import from Excel

Pros

Uploading all our employees' names and numbers into an Excel sheet and importing them took only a few seconds which has saved me a ton of time! Staff can also opt out easily if they want. In addition, I keep similar notification templates so I can copy and paste from an earlier campaign and tweak the message quickly when needed.

Cons

Writing messages longer than 160 characters forces me to create separate SMS campaigns and I'm still figuring out whether the MMS option is the better solution for me.