Total 49 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

22%

3

Stars

2%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

TM
Timothy M.

E-Learning, 1-10 employees

Less than a year

5.0

effective for online teaching needs

Pros

As an online teacher I find it effortless and truly effective for meeting my specific needs.

Cons

However I've noticed that several custom features require additional add-ons before they can be activated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NR
Nancy R.

Accounting, 1-10 employees

Less than a year

5.0

Reminders and calendar organization

Pros

I rely on it for reminders to both me and my clients, booking appointments and keeping my calendar organized.

Cons

My problem is the way payments work for services, whenever I set up an appointment, I'm unable to send a deposit or payment link unless I create an entirely new appointment which is frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CG
CoSha G.

Cosmetics, 1-10 employees

Less than 6 months

5.0

Fast and simple appointment booking

Pros

Booking an appointment is really easy and fast, I can schedule one quickly every time.

Cons

Confirmations and notifications aren't consistent and I notice my clients aren't receiving text messages reliably.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MD
Marcello D.

Arts and Crafts, 1-10 employees

More than a year

5.0

clean, practical and trustworthy website design

Pros

The booking website's design really impressed me, I find it clean, practical and clear which makes the whole process feel simple and trustworthy.

Cons

For my needs I don't have major negatives, the service meets my requirements without issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NH
Nush H.

Cosmetics, 1-10 employees

Less than a year

5.0

Lower cost for beginners

Pros

For someone just starting out, I notice the cost is much lower than most alternatives which I really appreciate.

Cons

I've observed that every tier comes with restricted features which makes some tasks harder than I expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM
Jai M.

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0

Flexible feature selection and plan customization

Pros

Customization is another highlight, I can pick exactly the features I need for my plan and I find that flexibility very useful.

Cons

Over-booking as an administrator isn't possible and I feel many optional features require extra payment unnecessarily, even though they should be included in the base plan.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

TC
Taylor C.

Cosmetics, 1-10 employees

Less than 6 months

5.0

easy and hassle-free for small business owners

Pros

As a small business owner, I enjoy how easy and refreshingly simple it is to use which makes it perfect for scheduling clients without any hassle.

Cons

Adding new features quickly increased my costs because I had to pay extra for each one.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NA
Nyshea A.

Individual & Family Services, 1-10 employees

Less than a year

5.0

Uncluttered design for smooth daily use

Pros

The platform includes all the essential components while keeping the design uncluttered and I find that simplicity makes daily use much smoother.

Cons

In my experience the platform isn't as easy to use as I hoped, the editor feels awkward, essential features are behind expensive plans and the next tier doesn't make sense for my business size, giving me minimal traction.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AF
Ashley F.

Health, Wellness and Fitness, 1-10 employees

Less than a year

4.0

Responsive customer service

Pros

Customer service has really stood out to me, they're fast and polite and I also find the app itself clear and easy to navigate. Adding their widget to my website was feasible and I can cancel, reschedule or book appointments effortlessly through the app. I also appreciate that it syncs with my calendar, is affordable and is highly customizable without being overwhelming.

Cons

Although most clients prefer the web version I find the mobile app frustrating since it logs me out far too easily.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9