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Compare CallHippo vs Variphy
Overall Rating
Ease of Use
9
0
Customer Support
10
0
Value for Money
9
0
Functionality
9
0
Specifications
Agent Scheduling and Management
Call Monitoring
Call Recording
Call Reporting and Analytics
Call Routing
Call Scripting
Cloud-Based Calling
CRM Integration
Interactive Voice Response (IVR)
Omnichannel Support
Predictive Dialing
Real-Time Dashboard
Voicemail and Callback Management
Pros and Cons
Pros
Integrates well with applications
Mobile app
Customizable
Visually appealing and useful interface
Cheap to deploy
User-friendly interface for fast call reporting
Highly customizable reports and dashboards
Powerful call log investigation and troubleshooting
Cons
Customer service could be better
Dashboard display issues can occur occasionally, according to software users
Team chat feature required, according to software users
Limited control to cancel running reports
Occasional bugs require engineering support
