Last Updated
Overview
CallHippo is a cloud-based virtual phone system designed for businesses of all sizes. It helps teams manage calls efficiently with features like call forwarding and analytics. While its pricing may not suit smaller teams, its ease of use and global capabilities offer strong value.
Overall Rating
Based on 21 users reviews
4.7
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
CallHippo Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Monitoring
- Call Reporting and Analytics
What Is CallHippo Software?
Overview
CallHippo is a call center software designed to streamline communication for businesses of all sizes, particularly in customer support, sales, and IT industries. It provides solutions for handling global phone systems, helping teams easily manage customer interactions. CallHippo software addresses common problems such as complex phone system setups, lack of team collaboration tools, and high international calling costs.
CallHippo Software Pricing
CallHippo's pricing plans:
- Basic: $0/user/month (Pay only for numbers)
- Bronze: $20/user/month (Includes 1 free phone number, smart dashboard)
- Silver: $30/user/month (Adds live calls, free call recordings)
- Platinum: $50/user/month (AI-enhanced, ideal for larger teams)
CallHippo's unlimited calling plans:
- Starter: $25/user/month (Unlimited minutes, 1 free phone number)
- Professional: $40/user/month (500 SMS, call recordings)
- Ultimate: $55/user/month (1,000 SMS, unlimited QA users)
Disclaimer: The pricing is subject to change
CallHippo Software Integrations
CallHippo software seamlessly integrates with various popular business applications, including:
- Zoho CRM
- Zapier
- HubSpot
- Slack
- Microsoft Teams
- Salesforce
- Shopify
- Zendesk
Who Is CallHippo Software For?
The software is designed for businesses of all sizes across various industries, such as:
- Mental health care
- Outsourcing/offshoring
- Non-profit organization management
- Research
- Health and wellness
- Maritime
- Food and beverages
- Accounting
Is CallHippo Right For You?
CallHippo software is renowned for its fast deployment, user-friendly interface, and call management tools that boost efficiency and customer satisfaction. It is scalable and secure and adheres to stringent industry standards, making it a trusted virtual phone system for businesses worldwide. Enhance your communication with CallHippo and experience seamless connectivity.
Is CallHippo software right for you? Contact our customer support team at (661) 384-7070, and they will help you make the best decision.
CallHippo Features
Dashboards And Analytics
CallHippo’s dashboards and analytics provide real-time insights into call performance, team efficiency, and key metrics. This helps businesses make data-driven decisions, monitor agent productivity, and identify areas for improvement.
Auto Dialer
The software automates the process of dialing numbers, saving time for sales and support teams by connecting agents with more customers quickly. It boosts productivity by minimizing idle time between calls, allowing for more efficient outreach and lead generation.
Automatic Call Distribution
Automatic Call Distribution (ACD) intelligently routes incoming calls to the most suitable agent based on predefined criteria. This ensures faster response times and enhances customer satisfaction by reducing wait times and connecting callers with the right team members for their needs.
Appointment Scheduler
This feature enables teams to book, manage, and track appointments seamlessly within the system. It helps streamline scheduling, reduces manual coordination, and ensures no missed appointments, improving overall client management.
Call Monitoring
CallHoppo enables supervisors to listen in on live calls for training and quality control purposes. It allows managers to provide real-time feedback, improving agent performance and ensuring a consistent level of service across customer interactions, enhancing overall call quality.
Pros And Cons of CallHippo
Pros
Integrates well with applications
Mobile app
Customizable
Visually appealing and useful interface
Cheap to deploy
Cons
Customer service could be better
Dashboard display issues can occur occasionally, according to software users
Team chat feature required, according to software users
CallHippo Reviews
Total 21 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars71%
4
Stars29%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Information Technology and Services, 51-100 employees
Free Trial
“So far, very happy”
Pros
This is honestly a great calling platform that has excellent connectivity and impressive features.
Cons
I don't have any issues to report. All the features are satisfactory.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Management Consulting, 101-500 employees
Less than a year
“Reliable one!!”
Pros
CallHippo offers a wide range of great features that simplify business communication. Plus its call tracking and analytics, along with high-quality services have made our client interactions much more organized and smooth. The clean interface allowed our team to start using the platform without any technical hiccups. Its reliability and performance have been consistently top-notch and are getting better every day.
Cons
It offers a great variety of features, but I feel there is potential for more customization, especially in reporting and analytics. While the current tools are strong, adding more flexibility for tailored reports would make it even better. That said, it already meets most of our requirements well.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Public Relations and Communications, 1-10 employees
More than a year
“Offers exceptional customer services”
Pros
Over the past 3 years, we have had a great experience using CallHippo. The service is simply the best, especially the support team as they are always patient and handle even the smallest requests of ours. It is really refreshing to work with a team that truly knows their system, unlike so many tech teams these days who know nothing.
Cons
Honestly, I do not have anything negative to share. I'm just adding this because of the character limit in the form.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Frequently Asked Questions
Does CallHippo software offer an API?
Yes, CallHippo software offers an API.
What language does CallHippo software support?
CallHippo software supports several languages including English, Spanish, Irish and Hindi.
What other apps does CallHippo software integrate with?
CallHippo software integrates seamlessly with various popular platforms, including HubSpot, Slack, Microsoft Teams, Zoho CRM, Zapier, Salesforce, Zendesk, and Shopify.
Does CallHippo have a mobile app?
Yes, CallHippo has a mobile app.
What type of pricing plans does CallHippo software offer?
CallHippo price for basic at free, Bronze at $20, Silver at $30, Platinum at $50, and unlimited calling plans starting at $25. CallHippo pricing varies by organizational needs.
Who are the typical users of CallHippo software?
The typical users of CallHippo are the maritime, accounting, and research industries.
What level of support does CallHippo offer?
CallHippo offers email, chat, phone support, Knowledge Base and FAQs.