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Compare EngageBay vs LightBox
Overall Rating
Ease of Use
9
0
Customer Support
10
0
Value for Money
9
0
Functionality
9
0
Specifications
Alerts/Notifications
Analytics and Reporting
Contact Management
Customer Communication Tracking
Customer Segmentation
Customer Service/Support
Customizable Dashboards
Deal Pipeline Management
Email Integration
Lead Management
Opportunity Management
Sales Forecasting
Social Media Integration
Task Management
Workflow Automation
Pros and Cons
Pros
Responsive customer support quickly resolves issues
Easy to navigate with robust automation
Developer-friendly platform allows easy customization of forms and emails
High-touch onboarding ensures smooth adoption
Visual mapping enables intuitive site selection
Scenario modelling supports risk-based planning
Cons
Difficult to edit email templates and landing pages
No options for custom templates
Customer support time may vary at times
Constant updates may reduce feature adaption
