EngageBay is an all-in-one CRM software that will elevate your business. Integrate CRM, marketing automation, and customer support effortlessly. Although there are limited integration options with other apps, but this software will efficiently streamline operations, optimize customer interactions, and boost productivity with a unified platform designed for success.

EngageBay Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

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What is EngageBay?

Overview

EngageBay is a feature-packed marketing, CRM, and sales solution designed to help small businesses and startups acquire, engage, convert, and close leads. The application combines email marketing, lead generation, social media engagement, and CRM – in a single, intuitive platform. Key offerings of this cloud-based system include landing pages, ticketing, helpdesk, live chat, appointment scheduling, telephony, contact management, and more.

EngageBay’s marketing tools empower businesses to build strong customer relationships and retain them for a lifetime. It includes built-in CRM functionalities that enable users to record and track all leads, deals, and activities across customers as they make their way through pipelines. Users can also automate the distribution of email marketing content, generate leads through customizable forms, and ensure sales funnel success using email templates.

Further, this integrated marketing platform uses the Xero and Zapier integration to connect the application with multiple third-party systems available on the market, such as Intercom, HubSpot, Salesforce, MailChimp, and more.

EngageBay Pricing

The EngageBay cost structure is based on the typical subscription-based model.

The EngageBay pricing for their Basic plan starts at $11.99 per user per month. For power users, the vendor offers various flexible packages, all of which offer great value against the committed currency. Both annual and monthly subscription plans are available for users.

You can contact the vendor for more information.

EngageBay Demo

You can see the EngageBay software in action by simply scheduling a demo (click the corresponding button on this page). A comprehensive EngageBay demo will give you a quick visual walkthrough into the product’s functionalities and let you see how it benefits your business.

EngageBay Reviews

EngageBay has been well-reviewed across most sites. The application is lauded for its wealth of CRM features, flexible interface, and marketing tools that let users track all communications and nurture leads.

Got something to say about this program? Share your EngageBay reviews with us!

Our Thoughts

EngageBay is an affordable marketing and sales CRM system that empowers an organization’s sales force to capture, evaluate, and act on data to better understand their prospects and customers.

We recommend opting for the software demo to see whether the product matches your unique business requirements.

EngageBay Features

EngageBay software comes with a powerful marketing automation feature that helps teams save time by sending personalized messages to the target audience. It enables users to streamline, automate, and analyze key marketing tasks and processes, such as lead generation, segmentation, capture and nurturing, customer retention, relationship marketing, and more.

how it worksSee How It Works

This all-in-one CRM suite includes a comprehensive contact management functionality that securely stores digital records of customer data. It allows users to manage and track data on customers and leads. Further, this offering gives users access to up-to-date consumer data and helps businesses grow and diversify their customer base.

how it worksSee How It Works

EngageBay CRM application offers a ticket automation solution to let customer service teams eliminate repetitive ticketing tasks and send automated replies. Users can easily convert urgent queries into unique tickets and register, organize, and solve them on an immediate basis.

how it worksSee How It Works

Pros and Cons of EngageBay

Pros

  • Responsive customer support quickly resolves issues
  • Easy to navigate with robust automation
  • Developer-friendly platform allows easy customization of forms and emails

Cons

  • Difficult to edit email templates and landing pages
  • No options for custom templates

EngageBay Reviews

Overall Rating

4.6

25 Review(s)

Rating Distribution

5

star

(17)

4

star

(6)

3

star

(2)

2

star

1

star

July 2024

Using EngageBay has been beneficial for our company.

Niraj

Research

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Pros

The simplicity of using this CRM is its greatest feature. I found it easy to use and learn.

Cons

Creating web pages could be better left unexplored; having more options during website design would be advantageous.

June 2024

More improvement required

sneha

Media Production

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Pros

To be very honest, I've used this service twice only in the free trial. The functionality is good for sending emails, and they provide accurate results. However, while investigating the emails, I discovered they use Mailgun service for sending emails.

Cons

The previous service provider was very useful for bulk email marketing due to regular IP changes, which are essential today. Engagebay faces the same issue; otherwise, the software is good for sending emails.

June 2024

A dizzying array of tools in a nice, integrated package

Kevin

Telecommunications

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

Pros

I admire the simplicity of connecting the API, the tracking tools, and the way it manages to pull together all the complex features needed into a single package, making it appear less complex than it really is. The capabilities here are astounding, but if the more complex features aren't needed, the system remains simple and straightforward.

Cons

It would be great to hide unused links, tabs, and menus and bring them back later if needed. Also, the social media marketing currently only covers Facebook, Twitter, and Instagram. I'd prefer a broader selection.

Frequently Asked Questions

Yes, the software has an API available.