EngageBay is an all-in-one CRM software that will elevate your business. Integrate CRM, marketing automation, and customer support effortlessly. Although there are limited integration options with other apps, but this software will efficiently streamline operations, optimize customer interactions, and boost productivity with a unified platform designed for success.

EngageBay Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

View All Specifications

What is EngageBay?

EngageBay is a feature-packed marketing, CRM, and sales solution designed to help small businesses and startups acquire, engage, convert, and close leads. The application combines email marketing, lead generation, social media engagement, and CRM – in a single, intuitive platform. Key offerings of this cloud-based system include landing pages, ticketing, helpdesk, live chat, appointment scheduling, telephony, contact management, and more.

EngageBay’s marketing tools empower businesses to build strong customer relationships and retain them for a lifetime. It includes built-in CRM functionalities that enable users to record and track all leads, deals, and activities across customers as they make their way through pipelines. Users can also automate the distribution of email marketing content, generate leads through customizable forms, and ensure sales funnel success using email templates.

Further, this integrated marketing platform uses the Xero and Zapier integration to connect the application with multiple third-party systems available on the market, such as Intercom, HubSpot, Salesforce, MailChimp, and more.

EngageBay Pricing

The EngageBay cost structure is based on the typical subscription-based model.

The EngageBay pricing for their Basic plan starts at $11.99 per user per month. For power users, the vendor offers various flexible packages, all of which offer great value against the committed currency. Both annual and monthly subscription plans are available for users. 

You can contact the vendor for more information.

EngageBay Demo

You can see the EngageBay software in action by simply scheduling a demo (click the corresponding button on this page). A comprehensive EngageBay demo will give you a quick visual walkthrough into the product’s functionalities and let you see how it benefits your business.

EngageBay Reviews

EngageBay has been well-reviewed across most sites. The application is lauded for its wealth of CRM features, flexible interface, and marketing tools that let users track all communications and nurture leads.

Got something to say about this program? Share your EngageBay reviews with us! 

Our Thoughts

EngageBay is an affordable marketing and sales CRM system that empowers an organization’s sales force to capture, evaluate, and act on data to better understand their prospects and customers. 

We recommend opting for the software demo to see whether the product matches your unique business requirements.

EngageBay Features

EngageBay software comes with a powerful marketing automation feature that helps teams save time by sending personalized messages to the target audience. It enables users to streamline, automate, and analyze key marketing tasks and processes, such as lead generation, segmentation, capture and nurturing, customer retention, relationship marketing, and more.

how it worksSee How It Works

This all-in-one CRM suite includes a comprehensive contact management functionality that securely stores digital records of customer data. It allows users to manage and track data on customers and leads. Further, this offering gives users access to up-to-date consumer data and helps businesses grow and diversify their customer base.

how it worksSee How It Works

EngageBay CRM application offers a ticket automation solution to let customer service teams eliminate repetitive ticketing tasks and send automated replies. Users can easily convert urgent queries into unique tickets and register, organize, and solve them on an immediate basis.

how it worksSee How It Works

EngageBay Reviews

Overall Rating

4.6

25 Reviews

Rating Distribution

5

star

(17)

4

star

(6)

3

star

(2)

2

star

1

star

July 2024

Using EngageBay has been beneficial for our company.

Niraj

Research

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Pros

The simplicity of using this CRM is its greatest feature. I found it easy to use and learn.

Cons

Creating web pages could be better left unexplored; having more options during website design would be advantageous.

June 2024

Great Technical Support

Elna

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I truly value how easy and simple it is to use, which made my overall experience highly enjoyable. Also, the support team was particularly impressive, always providing helpful assistance whenever needed. This combination of user-friendliness and excellent support made my experience even better.

Cons

As of today, there's nothing that really stands out.

June 2024

Good Value, loaded with features, quick and responsive support.

neal

Apparel & Fashion

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Pros

I found it to be a good value, loaded with features, and backed by quick and responsive support.

Cons

Right now, transitioning from HubSpot means adjusting to slightly different setups and processes, but there are no major drawbacks at the moment.

June 2024

Best CRM for Sales & Marketing with fantastic customer support

Zalak

Information Technology and Services

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

It offers an excellent way for me to manage contacts, companies, and deals. I can easily sync them from services like Hubspot, Salesforce, Google, Outlook, and many others. It is reliable and provides automations to handle most tasks.

Cons

Initially, importing deals posed some challenges, it's a bit tricky. However, their customer support assisted me with the process, and since then, I've had no issues.

June 2024

Engagebay's Support Chat: Reliable and Efficient

AEROLL

Automotive

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Pros

I've been using Engagebay for our email automation since last year, and their support chat has been incredibly helpful throughout. Every time I've had an issue or needed assistance, the support team responded promptly and provided clear, effective solutions. They have been a great help in ensuring our campaigns run smoothly, and their professionalism and expertise are truly commendable. I highly recommend Engagebay's support chat for anyone looking for reliable and efficient customer service.

Cons

Engagebay could enhance its automation capabilities. While it handles basic needs well, there are limitations for more advanced automation requirements. Some specific automation features and customization options are either absent or not as robust as desired.

June 2024

I like your product

Mindaugas

Information Technology and Services

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

Pros

Task management very simple, and the notifications truly work, which is great.

Cons

I didn't find any instructional videos explaining how to use CRM, or I didn't know where to look.

June 2024

Great HubSpot Alternative!

Marie

Hospital & Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I think EngageBay is a great alternative to its pricier, more widely known competitor, HubSpot.

Cons

We encountered data integration issues several times, which disrupted our database of contacts and tags.

June 2024

Amazing product

Sebastian

Computer Software

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

EngageBay is easy to use and the fact that it doesn't have a steep learning curve.

Cons

Sometimes, it can be perplexing; improvements are needed in email marketing.

June 2024

Good reviews

Anonymous

Not Specified

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The software was good. It creates fast movement. I love everything about this software. It has a budget-friendly app. You should try it, or else you'll regret it.

Cons

There's nothing I dislike about Engagebay CRM. I love everything about it. It offers the most competitive pricing in the market and perfectly fits my needs.

June 2024

Best Automation Software

Chandra

Staffing and Recruiting

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I like their robust automations that help me automate all the repetitive processes, like following up with my clients and creating tasks.

Cons

Debugging an automation with 20+ nodes, especially pinpointing where it failed, can be challenging. It would be beneficial if they could provide details about the specific node that caused the issue.