EngageBay: Reviews, Pricing & Free Demo - Software Finder

Name: EngageBay
Rating: 4.6 (392 reviews)

Last Updated Apr 22, 2026

Overview

EngageBay is an all-in-one CRM software that will elevate your business. Integrate CRM, marketing automation, and customer support effortlessly. Although there are limited integration options with other apps, but this software will efficiently streamline operations, optimize customer interactions, and boost productivity with a unified platform designed for success.

Overall Rating

Based on 392 users reviews

4.6

All Reviews

Rating Distribution

Positive

95%

Neutral

Negative

Starting Price

Product Snapshot

EngageBay Specifications

Contact Management
Lead Management
Opportunity Management
Sales Forecasting
Customer Communication Tracking
Email Integration
Customer Segmentation
Deal Pipeline Management
Customer Service/Support
Social Media Integration

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What is EngageBay?

Overview

EngageBay is a feature-packed marketing, CRM, and sales solution designed to help small businesses and startups acquire, engage, convert, and close leads. The application combines email marketing, lead generation, social media engagement, and CRM – in a single, intuitive platform. Key offerings of this cloud-based system include landing pages, ticketing, helpdesk, live chat, appointment scheduling, telephony, contact management, and more.

EngageBay’s marketing tools empower businesses to build strong customer relationships and retain them for a lifetime. It includes built-in CRM functionalities that enable users to record and track all leads, deals, and activities across customers as they make their way through pipelines. Users can also automate the distribution of email marketing content, generate leads through customizable forms, and ensure sales funnel success using email templates.

Further, this integrated marketing platform uses the Xero and Zapier integration to connect the application with multiple third-party systems available on the market, such as Intercom, HubSpot, Salesforce, MailChimp, and more.

EngageBay Pricing

The EngageBay cost structure is based on the typical subscription-based model.

The EngageBay pricing for their Basic plan starts at $11.99 per user per month. For power users, the vendor offers various flexible packages, all of which offer great value against the committed currency. Both annual and monthly subscription plans are available for users.

You can contact the vendor for more information.

EngageBay Demo

You can see the EngageBay software in action by simply scheduling a demo (click the corresponding button on this page). A comprehensive EngageBay demo will give you a quick visual walkthrough into the product’s functionalities and let you see how it benefits your business.

EngageBay Reviews

EngageBay has been well-reviewed across most sites. The application is lauded for its wealth of CRM features, flexible interface, and marketing tools that let users track all communications and nurture leads.

Got something to say about this program? Share your EngageBay reviews with us!

Our Thoughts

EngageBay is an affordable marketing and sales CRM system that empowers an organization’s sales force to capture, evaluate, and act on data to better understand their prospects and customers.

We recommend opting for the software demo to see whether the product matches your unique business requirements.

EngageBay Features

Marketing Automation

EngageBay software comes with a powerful marketing automation feature that helps teams save time by sending personalized messages to the target audience. It enables users to streamline, automate, and analyze key marketing tasks and processes, such as lead generation, segmentation, capture and nurturing, customer retention, relationship marketing, and more.

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Contact Management

This all-in-one CRM suite includes a comprehensive contact management functionality that securely stores digital records of customer data. It allows users to manage and track data on customers and leads. Further, this offering gives users access to up-to-date consumer data and helps businesses grow and diversify their customer base.

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Ticket Automation

EngageBay CRM application offers a ticket automation solution to let customer service teams eliminate repetitive ticketing tasks and send automated replies. Users can easily convert urgent queries into unique tickets and register, organize, and solve them on an immediate basis.

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Pros And Cons of EngageBay

A quick look at EngageBay's strengths and weaknesses to
help you decide if it's the right fit

Pros

Responsive customer support quickly resolves issues
Easy to navigate with robust automation
Developer-friendly platform allows easy customization of forms and emails

Cons

Difficult to edit email templates and landing pages
No options for custom templates

EngageBay Reviews

Insights from real users on EngageBay’s features,
performance, and overall experience.

Total 392 reviews

4.6

All reviews are from verified customers

Rating Distribution

Stars

69%

Stars

26%

Stars

Share your experience

Paula

Non-Profit Organization Management, 1-10 employees

Free Trial

5.0

September 2025

“Very easy to use email marketing tools”

Pros

EngageBay's email marketing and automation tools are very easy to use. Starting with the free plan gave us a great chance to try everything out before we paid for a subscription.

Cons

We'd like to have more template options that are designed specifically for fundraising and collecting donations.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Grace

Marketing and Advertising, 1-10 employees

Free Trial

5.0

September 2025

“A clear pipeline with fantastic support”

Pros

The pipeline view is so clear and simple and the automation makes sure we never miss a follow-up. Plus, their support team is fantastic and always ready to help.

Cons

I think having a native LinkedIn integration for finding new leads would make the platform even more powerful.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Jason

Marketing and Advertising, 11-50 employees

Less than a year

5.0

September 2025

“Simple & user-friendly pipeline management”

Pros

Managing our sales pipeline is simple and user friendly, so the whole team picked it up quickly. Plus our campaign performance has gotten much better thanks to the automated and segmented emails. We also love that the platform keeps getting new features without raising the price.

Cons

The layout takes a bit of time to learn initially. I would also really like to see more built-in connections with other apps we use.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 392 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does EngageBay offer an API?

Yes, the software has an API available.

What language does EngageBay support?

The platform supports the English language.

What other apps does EngageBay integrate with?

EngageBay integrates with many third-party applications including Zapier, SendGrid, Xero Accounting Solutions, QuickBooks, and Stripe.

What types of pricing plans does EngageBay offer?

EngageBay offers four pricing plans, of which one plan is completely free: The Basic plan is for $14.99/user/month (paid yearly), the Growth plan is for $64.99/user/month, and the Pro plan is $119.99/user/month. Reach out to get your free customized EngageBay pricing quote.

Who are the typical users of EngageBay?

The typical users of EngageBay include marketing teams, sales teams, and customer support teams.

What level of support does EngageBay offer?

The platform offers a knowledge base, email, phone and live chat support.