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Compare FieldCircle vs Dynamics 365 Field Service

Overall Rating

Ease of Use

9

9

Customer Support

10

9

Value for Money

9

9

Functionality

9

9

Specifications

Customer Management
Customer Relationship Management (CRM)
GPS Tracking
Inventory Management
Invoicing & Billing
Job Costing
Mobile Access
Reporting & Analytics
Scheduling & Dispatching
Service Contract Management
Work Order Management

Pros and Cons

Pros

Effective dispatching, scheduling, and asset management

Intuitive and user-friendly interface

Detailed reporting and analytics

Efficient customer data tracking

Powerful AI scheduling and dispatching improve technician productivity

Mobile app enables technicians to view work orders in the field

Builds a comprehensive view of finances by integrating with Business Central


Cons

Some advanced customization options could be more helpful, according to some software users

As per some users, there is a slight initial learning curve

Support gaps can slow down problem resolution

Performance can be slow under load/peak hours

Pricing