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Compare Hiver vs ChatBeacon
Overall Rating
9
0
9
0
9
0
9
0
Specifications
Pros and Cons
Pros
Seamlessly tag emails and route them
Useful email templates and a knowledge base feature
Intuitive design that requires little training for team members
Real-time notifications prevent duplication of the same email
High-level customization allows chats to match website branding
Allows for direct contact with clients to increase sales
Provides a clear view of data and records on the main dashboard
Cons
Lack of customization options for features like live chat icons, according to some software users
Only one person can be assigned to an email, which can be a drawback for collaborative tasks
May requires resources to run comfortably on Mac devices
Updates can be announced in a clearer way for user convenience
