Last Updated Nov 6, 2025
Overview
Overall Rating
Based on 18 users reviews
4.7
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Pros And Cons of Hiver
Pros
Seamlessly tag emails and route them
Useful email templates and a knowledge base feature
Intuitive design that requires little training for team members
Real-time notifications prevent duplication of the same email
Cons
Lack of customization options for features like live chat icons, according to some software users
Only one person can be assigned to an email, which can be a drawback for collaborative tasks
Frequently Asked Questions
Yes, Hiver software provides API access.
Hiver software supports the English language.
Yes, Hiver software offers a mobile app for iOS and Android devices.
The software supports a variety of third-party integrations, including QuickBooks, Salesforce, Slack, Aircall, Asana, Jira, Okta, WhatsApp, and Zapier.
The Hiver cost includes five distinct pricing plans: a Free plan at $0, Lite for $24, Growth for $34, Pro for $59, and Elite with a custom quote, along with an option for a free trial. Users can request a detailed analysis of the Hiver price.
Hiver software provides support through phone, a 24/7 live representative, chat, email/help desk, FAQs/forums, and a knowledge base.