12d Synergy Software

12d Synergy Reviews

Claimed

Claimed

Total 25 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

44%

4

Stars

48%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S

Sheri

Architecture & Planning, 11-50 employees

Less than 6 months

4.0
May 2024

Support is excellent

Pros

I really value all the additional features, especially the ability to manage user access to specific jobs, folders, and files.

Cons

It saves a lot of data in hidden files, taking up too much space on my hard drive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
December 2022

Powerful and all-inclusive project management software

Pros

It promotes teamwork and communication among team members, simplifying collaborative project work. There are various customization options that let users adapt the software to their unique needs and workflow.

Cons

12d Synergy costs more than other simpler project management tools, so it's best for those who can use all its features.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

G

Glenn

Civil Engineering, 51-100 employees

More than a year

5.0
February 2020

Standout Document Management System

Pros

It works well with most applications through managed folders. Remote office work has always been challenging, but 12d Synergy has addressed this while keeping local network speed. Integrated workflows and tasks help our project managers track job progress. Email filing is quick and efficient, and the search function in 12d Synergy saves us time. It performs well on a cloud server. We can publish and issue files to clients and track files leaving the office. The support is excellent, and the development team is receptive to feature requests. Training documents and videos are useful for new staff members.

Cons

It doesn't integrate well with REVIT, but other than that, no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Richard

Civil Engineering, 500+ employees

Less than a year

4.0
February 2020

12d Synergy on large projects

Pros

Managing and collaborating on projects designed in 12d Model isn't possible with any other collaboration package. It effectively synchronizes data and minimizes data transfer. The first time you open or check out a file, you need to download the whole file, but subsequent check-ins and checkouts are quick as 12d Synergy only transfers the changes. The ability to check out files and work offline is great when I need to work without an internet connection.

Cons

Needing IT department help to host the server hardware is a hassle, but for everyday use, I haven't had any major problems.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

P

Philip

Civil Engineering, 500+ employees

More than a year

5.0
February 2020

Working with Folders

Pros

Nowadays, few projects I work on have network servers, so files need to be shared and saved to cloud-based servers. 12d Synergy is the only program I've used that allows me to check in and out folders without zipping them into a single file like other cloud document systems. It's a significant improvement, allowing me to work with folders and files as I prefer.

Cons

I haven't used all of Synergy's features yet, but I really like the parts I have used.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

T

Travis

Civil Engineering, 500+ employees

More than a year

5.0
February 2020

12d Model Management and more

Pros

The capability to manage 12d model projects in an intuitive document management system is great. 12d Synergy lets users review the history of 12d model projects and roll back if necessary, which is crucial when managing large data sets.

Cons

It doesn't provide detailed analytical data on users and accessed projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

PC

Patrick Cavanagh

Civil Engineering, 500+ employees

More than a year

5.0
February 2020

12d Synergy #1 CDE

Pros

Better data management has made our team more productive and efficient. The simple, easy-to-navigate interface supports flexible working arrangements.

Cons

It has limited integration with other software, like open roads and Revit.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Ed

Construction, 500+ employees

More than a year

5.0
February 2020

Made us mobile!

Pros

Users can work from anywhere with an internet connection. It handles folders of files well. The interface is intuitive and manages bandwidth effectively, consistently placing files in the same folder.

Cons

This software doesn't have zipped downloads yet. We transfer files that are several GB (like aerial imagery and BIM models), and if people don't manage their files well, it can slow down colleagues with slow internet. But this is more of a user issue, and the development team is working on adding this feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

More than a year

4.0
April 2019

Civil Survey Perspective

Pros

It operates almost exactly like Windows File Explorer.

Cons

It saves a lot of data in hidden files, using up way too much space on my hard drive.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 101-500 employees

More than a year

3.0
April 2019

12D Synergy Review

Pros

It's easy to use and flexible enough to customize filing structures, attributes, and workflows.

Cons

There are connection issues and small bugs, like sometimes Outlook doesn't work properly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

D

Daniel

Construction, 11-50 employees

More than a year

4.0
April 2019

12d Synergy from a Job Managers Perspective

Pros

12d Synergy offers excellent document, CAD, version, and email management. It ensures everything is in one place and accessible to all necessary users. Email management is very handy, allowing us to see all project-related emails regardless of the sender or recipient, simplifying management. Version control and file history give us peace of mind that nothing can be deleted.

Cons

The check-in and check-out features can be slow when the projects are large.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

7

B

Bridget

Civil Engineering, 11-50 employees

Less than 6 months

5.0
January 2019

12d Synergy

Pros

As designers located in different cities, some working from home, 12d Synergy has been fantastic in providing everyone with project access while maintaining version control. I also appreciate that 12d Synergy allows you to open a project in read-only mode for checking parts of the model while designers work on other parts.

Cons

I haven't found any real downsides yet. We're still deciding whether to use 12d Synergy for our DWG output. We've had some issues with Autocad and 12d Synergy, so we'll keep an eye on that.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jarrad

Construction, 500+ employees

More than a year

4.0
January 2019

Colloboration

Pros

12dS has been easy to scale as we find parts of our business that benefit from its features. Combined with expanding our team geographically, the ease of installing the FRS to support our remote users is refreshing. The support is very helpful and responsive to issues and easy to deal with.

Cons

Like 12dM, the interface can take some time to get used to for some people.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

L

Logan

Civil Engineering, 500+ employees

Less than 6 months

4.0
January 2019

12D Synergy

Pros

CAD and 12D integration, Windows folder-based, allows working from home or office. The Synergy team was very helpful.

Cons

There are many bugs with V3. It crashes due to a full SQL (a company IT issue), but it's still a problem. We've lost productivity due to the crashes. The user guides are okay but not great; they need more detail. Excel referencing between different Excel files didn't work or update properly, which is risky for linked workbooks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

M

Mark

Civil Engineering, 11-50 employees

Less than a year

4.0
January 2019

The only real option for data management for 12d Model.

Pros

It's the best option for data management for 12d Model. Good initial training and support. The rollback feature and read-only project opening are great.

Cons

The interface could be more intuitive. Adding some 'Wizards' for tasks would help.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

J

James

Construction, 500+ employees

More than a year

4.0
January 2019

Work Anywhere with ease.

Pros

12d Synergy lets us use staff anywhere in the world without worrying about server locations and internet links. Users can check out a project and work offline from anywhere.

Cons

The software works perfectly with 12d but has had some issues with Autocad and the FRS. All issues were quickly resolved, and the product is now quite reliable.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

W

Wayne

Consumer Electronics, 1-10 employees

More than a year

5.0
January 2019

12d Synergy - Help Organise my Business

Pros

12d Synergy makes it incredibly simple for me to create new jobs based on their type. By utilizing our customized templates, it automatically generates the basic tasks required for each job and sets up most of the folders we need for file organization. This not only streamlines our workflow but also ensures that everything is well-organized from the start. Additionally, saving files, including emails, is very easy which further enhances our efficiency and keeps everything neatly in place.

Cons

I'd like to assign an approximate time to tasks for planning purposes.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

R

Reynaldo

Civil Engineering, 11-50 employees

More than a year

3.0
December 2018

12d Synergy Review

Pros

I like all the extra features, especially controlling user access to specific jobs, folders, and files.

Cons

It can be somewhat unstable at times, feeling "rough" to use.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

A

Anonymous

Not Specified, 101-500 employees

More than a year

5.0
December 2018

Data management done right

Pros

The software lets users access their data from anywhere effortlessly. It allows 12d model projects to be worked on from remote locations with the speed of a local network. I can't imagine working without it.

Cons

Proper implementation with over 100 users is challenging. IT staff and Synergy administrators need to constantly monitor the database to keep it running smoothly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

J

Jarred

Civil Engineering, 51-100 employees

More than a year

4.0
December 2018

Gret Software

Pros

What first attracted us to 12d Synergy was its ability to manage CAD files and its integration with CAD software. The more we used it, the more features we discovered. The support is excellent, and they are open to improvements and changes.

Cons

It doesn't have a web version or interface and no IOS app yet.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

P

Pete

Construction, 11-50 employees

More than a year

5.0
December 2018

Synergy Review

Pros

As Land Surveyors, 12d Synergy has increased our efficiency by allowing us to manage project tasks better. Features like task assignment, automatic reminders, due dates, notes, and easy linking of relevant files have greatly improved our productivity. Email management is a significant advantage too.

Cons

There's nothing I dislike about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D

David

Civil Engineering, 51-100 employees

More than a year

5.0
December 2018

Synergy for Synergy

Pros

The simplicity of the interface, yet the powerful features under the hood.

Cons

There really isn't much to dislike about this software. On the rare occasion that something goes wrong or a feature is missing, the developer is very responsive. They're always open to feedback and willing to add new features or fix any issues that come up. They genuinely listen to user suggestions and are committed to making improvements, which is very reassuring and makes using the software a positive experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than a year

4.0
December 2018

Plenty of opportunities but needs work

Pros

The potential for very useful features, including version rollbacks and email monitoring for unparalleled record-keeping capabilities.

Cons

Using the program slows down everyday tasks like searching for specific documents and drafting. There are plenty of bugs, some very harmful. They seem to be getting fixed, but each time several bugs are removed, new ones appear.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

A

Abe

Civil Engineering, 1-10 employees

More than a year

4.0
December 2018

Great program that is always bettering itself

Pros

Brilliant for tracking workflow and data sharing. If something doesn't work the way you want or you think a feature should be included, ask, and you'll likely get it. Customer service is amazing. The interface, especially in the latest version, is intuitive. Saves a lot of time once set up properly.

Cons

It can be a little glitchy, but that might also be due to the server. The backend/setup side of things can be quite tedious.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

R

Reuben

Civil Engineering, 1-10 employees

More than a year

4.0
December 2018

12d Synergy. One of the most significant pieces of software in our office

Pros

Easy email filing; they automatically go into the project. Easy document check-in and check-out. Clear visibility of who has a file checked out. All documents in one place. Great search facility. It integrates well with office backups, and since files sit on the server and the client computer, there are duplicates that can serve as backups if needed, which has saved us once.

Cons

You can't create a new Word/Excel document and save it directly into Synergy. You have to save it on your computer first and then transfer it into Synergy. There have been a few setup issues, but they've all been resolved well.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10