
12d Synergy Reviews
Total 25 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars44%
4
Stars48%
3
Stars8%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Sheri
Architecture & Planning, 11-50 employees
Less than 6 months
“Support is excellent
Pros
I really value all the additional features, especially the ability to manage user access to specific jobs, folders, and files.
Cons
It saves a lot of data in hidden files, taking up too much space on my hard drive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
“Powerful and all-inclusive project management software
Pros
It promotes teamwork and communication among team members, simplifying collaborative project work. There are various customization options that let users adapt the software to their unique needs and workflow.
Cons
12d Synergy costs more than other simpler project management tools, so it's best for those who can use all its features.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Glenn
Civil Engineering, 51-100 employees
More than a year
“Standout Document Management System
Pros
It works well with most applications through managed folders. Remote office work has always been challenging, but 12d Synergy has addressed this while keeping local network speed. Integrated workflows and tasks help our project managers track job progress. Email filing is quick and efficient, and the search function in 12d Synergy saves us time. It performs well on a cloud server. We can publish and issue files to clients and track files leaving the office. The support is excellent, and the development team is receptive to feature requests. Training documents and videos are useful for new staff members.
Cons
It doesn't integrate well with REVIT, but other than that, no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard
Civil Engineering, 500+ employees
Less than a year
“12d Synergy on large projects
Pros
Managing and collaborating on projects designed in 12d Model isn't possible with any other collaboration package. It effectively synchronizes data and minimizes data transfer. The first time you open or check out a file, you need to download the whole file, but subsequent check-ins and checkouts are quick as 12d Synergy only transfers the changes. The ability to check out files and work offline is great when I need to work without an internet connection.
Cons
Needing IT department help to host the server hardware is a hassle, but for everyday use, I haven't had any major problems.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Philip
Civil Engineering, 500+ employees
More than a year
“Working with Folders
Pros
Nowadays, few projects I work on have network servers, so files need to be shared and saved to cloud-based servers. 12d Synergy is the only program I've used that allows me to check in and out folders without zipping them into a single file like other cloud document systems. It's a significant improvement, allowing me to work with folders and files as I prefer.
Cons
I haven't used all of Synergy's features yet, but I really like the parts I have used.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Travis
Civil Engineering, 500+ employees
More than a year
“12d Model Management and more
Pros
The capability to manage 12d model projects in an intuitive document management system is great. 12d Synergy lets users review the history of 12d model projects and roll back if necessary, which is crucial when managing large data sets.
Cons
It doesn't provide detailed analytical data on users and accessed projects.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Patrick Cavanagh
Civil Engineering, 500+ employees
More than a year
“12d Synergy #1 CDE
Pros
Better data management has made our team more productive and efficient. The simple, easy-to-navigate interface supports flexible working arrangements.
Cons
It has limited integration with other software, like open roads and Revit.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ed
Construction, 500+ employees
More than a year
“Made us mobile!
Pros
Users can work from anywhere with an internet connection. It handles folders of files well. The interface is intuitive and manages bandwidth effectively, consistently placing files in the same folder.
Cons
This software doesn't have zipped downloads yet. We transfer files that are several GB (like aerial imagery and BIM models), and if people don't manage their files well, it can slow down colleagues with slow internet. But this is more of a user issue, and the development team is working on adding this feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“Civil Survey Perspective
Pros
It operates almost exactly like Windows File Explorer.
Cons
It saves a lot of data in hidden files, using up way too much space on my hard drive.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 101-500 employees
More than a year
“12D Synergy Review
Pros
It's easy to use and flexible enough to customize filing structures, attributes, and workflows.
Cons
There are connection issues and small bugs, like sometimes Outlook doesn't work properly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Daniel
Construction, 11-50 employees
More than a year
“12d Synergy from a Job Managers Perspective
Pros
12d Synergy offers excellent document, CAD, version, and email management. It ensures everything is in one place and accessible to all necessary users. Email management is very handy, allowing us to see all project-related emails regardless of the sender or recipient, simplifying management. Version control and file history give us peace of mind that nothing can be deleted.
Cons
The check-in and check-out features can be slow when the projects are large.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
Bridget
Civil Engineering, 11-50 employees
Less than 6 months
“12d Synergy
Pros
As designers located in different cities, some working from home, 12d Synergy has been fantastic in providing everyone with project access while maintaining version control. I also appreciate that 12d Synergy allows you to open a project in read-only mode for checking parts of the model while designers work on other parts.
Cons
I haven't found any real downsides yet. We're still deciding whether to use 12d Synergy for our DWG output. We've had some issues with Autocad and 12d Synergy, so we'll keep an eye on that.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jarrad
Construction, 500+ employees
More than a year
“Colloboration
Pros
12dS has been easy to scale as we find parts of our business that benefit from its features. Combined with expanding our team geographically, the ease of installing the FRS to support our remote users is refreshing. The support is very helpful and responsive to issues and easy to deal with.
Cons
Like 12dM, the interface can take some time to get used to for some people.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Logan
Civil Engineering, 500+ employees
Less than 6 months
“12D Synergy
Pros
CAD and 12D integration, Windows folder-based, allows working from home or office. The Synergy team was very helpful.
Cons
There are many bugs with V3. It crashes due to a full SQL (a company IT issue), but it's still a problem. We've lost productivity due to the crashes. The user guides are okay but not great; they need more detail. Excel referencing between different Excel files didn't work or update properly, which is risky for linked workbooks.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Mark
Civil Engineering, 11-50 employees
Less than a year
“The only real option for data management for 12d Model.
Pros
It's the best option for data management for 12d Model. Good initial training and support. The rollback feature and read-only project opening are great.
Cons
The interface could be more intuitive. Adding some 'Wizards' for tasks would help.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
James
Construction, 500+ employees
More than a year
“Work Anywhere with ease.
Pros
12d Synergy lets us use staff anywhere in the world without worrying about server locations and internet links. Users can check out a project and work offline from anywhere.
Cons
The software works perfectly with 12d but has had some issues with Autocad and the FRS. All issues were quickly resolved, and the product is now quite reliable.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Wayne
Consumer Electronics, 1-10 employees
More than a year
“12d Synergy - Help Organise my Business
Pros
12d Synergy makes it incredibly simple for me to create new jobs based on their type. By utilizing our customized templates, it automatically generates the basic tasks required for each job and sets up most of the folders we need for file organization. This not only streamlines our workflow but also ensures that everything is well-organized from the start. Additionally, saving files, including emails, is very easy which further enhances our efficiency and keeps everything neatly in place.
Cons
I'd like to assign an approximate time to tasks for planning purposes.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Reynaldo
Civil Engineering, 11-50 employees
More than a year
“12d Synergy Review
Pros
I like all the extra features, especially controlling user access to specific jobs, folders, and files.
Cons
It can be somewhat unstable at times, feeling "rough" to use.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Anonymous
Not Specified, 101-500 employees
More than a year
“Data management done right
Pros
The software lets users access their data from anywhere effortlessly. It allows 12d model projects to be worked on from remote locations with the speed of a local network. I can't imagine working without it.
Cons
Proper implementation with over 100 users is challenging. IT staff and Synergy administrators need to constantly monitor the database to keep it running smoothly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Jarred
Civil Engineering, 51-100 employees
More than a year
“Gret Software
Pros
What first attracted us to 12d Synergy was its ability to manage CAD files and its integration with CAD software. The more we used it, the more features we discovered. The support is excellent, and they are open to improvements and changes.
Cons
It doesn't have a web version or interface and no IOS app yet.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8