Assignar Reviews

“Choose wisely with your money

Pros

The machine maintenance and prestart checks went fine, but there were no service reminders, so I had to enter all the hours myself. It gets a bit tiring to do this manually in a workshop program.

Cons

Everything lacked a free trial, so I had to pay the full amount upfront. Timesheets had numerous issues that are too many to list. I received constant complaints from employees daily. The app had so many glitches, and these complaints came from tech-savvy users. I couldn't view site plans or any paperwork from the app on-site. Once the annual fee was paid, the promised support never materialized. I was able to create necessary forms like SMWS but switched to another program where I made all our forms, which can be edited and filled out on-site, all for a third of the price.

“Helpful and responsive

Pros

It has a lot of features and is really flexible. The support team is always quick to respond and super helpful, resolving problems fast and escalating when needed. I really like the Insights feature and how admin users can customize and explore it.

Cons

Sometimes, mobile apps glitch, whether due to mobile reception issues or form completion problems. This seems to be a common issue with apps or technology in general. I would appreciate push notifications for specific aspects of the app, perhaps a user profile on the Dashboard so that notifications like Service updates or Document alerts can be sent directly to phones.

“Cloud-based support for construction

Pros

The system has really improved my efficiency, organization and how I optimize processes. It streamlines operations, so every task gets managed effectively and everything stays organized. This makes everything more efficient and simplifies complex workflows, helping me keep things running smoothly and coordinated.

Cons

The lack of updates and ongoing improvements is an issue.

“Super happy

Pros

I really appreciate how simple it is...it definitely makes my job a lot easier.

Cons

A function we used often was removed without any notice.

“Reliable support team

Pros

I find the scheduling feature fantastic and the ongoing support from the team has been excellent. They're always there to help and make sure everything runs smoothly, which really helps me get things done efficiently.

Cons

I've found that some parts don't flow well, and some changes don't seem practical. It would be really helpful if I could manually link loose dockets to an order, like I can with forms. Also, some data can't be changed if there's a mistake, like not being able to update the client or project on an order if it was created by mistake.

“Unbeatable service

Pros

Assignar makes it really easy for me to share job details with fieldworkers and schedule work. It also helps me manage plant and fieldworker compliance quickly and efficiently.

Cons

The initial setup was challenging since we had never used anything like this before. However, once the fieldworkers got accustomed to it, it became much easier.

“Easy to use

Pros

It is super easy to use, making daily timesheet recording, reminders, service records and communication between the office and employees much simpler for me.

Cons

An ideal feature for me would be the ability to attach documents to messages sent through the app.

“My experience with Assignar

Pros

It covers everything needed for scheduling, compliance, and reporting on a daily, weekly, and monthly basis. It can also be adjusted to meet specific client needs or preferences.

Cons

I find the Gantt chart hard to use. A view like Microsoft Project would make project management much easier.

“I truly recommend

Pros

I think it's a top-notch asset management program. It's simple to use and has all the tools I need for the essential day-to-day operations of a heavy machinery business.

Cons

Nothing to report. I'm very satisfied with all the features and functions we're using.

“Fast and simple app

Pros

I love how easy this app makes it to access important documents in real-time and track work hours for payroll. It also helps me stay on top of compliance and license expiry dates without any problem!

Cons

Tracking workshop tools, scheduling employees for one-time tasks, and having flexibility with start and finish times without needing to create an order are all valuable.

“Can't stop loving it!

Pros

This app makes everything so simple for me! Job tracking is smooth and the transparency is amazing!

Cons

It would be really helpful if there was integration with accounting software like Xero.

“I'm new, but it's super easy to use

Pros

It is super easy to use once you get the hang of it, but it might take a little time to learn!

Cons

Finding information is tough unless I know the system well. Simple information is often buried under many layers of tabs and headings when it should be easy to find.

“Top-quality product

Pros

I'm impressed with how quickly changes are responded to in the system. Great customer service when I need support. It's intuitive and adaptable to our company's needs.

Cons

I think the filtering options could definitely be improved.

“Amazing software

Pros

I appreciate being able to assign machines to staff and handle the correct paperwork for jobs.

Cons

It would be great to invoice directly from the digital dockets and have it automatically flow through to Xero.

“Generally user-friendly

Pros

It is easy to use and it makes job communication between management and staff easy. I receive dockets in real time once completed and my CSM is always quick to help via email and Zoom meetings!

Cons

The app needs a few minor improvements for fieldworkers, but it really needs major changes for administrators. Scheduling work and using Assignar's resources from the app is almost impossible.

“Live collaboration platform

Pros

Assignar helps me stay in sync with the rest of the team during our operations.

Cons

Push notifications from Assignar could definitely use some improvement with better features.

“Excellent fit for our business

Pros

It provides me with a great platform to run our business and gives me all the information I need to make informed decisions.

Cons

Setting up new employees takes some time, but once I've got them set up, managing them with Assignar is really easy.

“Clear and easy communication

Pros

It was a major improvement from using a whiteboard. The ease of communication with the whole team made a big difference. My phone stopped ringing as employees could clearly see their allocations and teams.

Cons

Transitioning from the old system to the new one was challenging. It was hard to get a clear overview from Assignar as a planner. I was used to a 1-day-per-page spreadsheet, which made shuffling staff between sites simpler. I still use this method and then transfer allocations into Assignar.

“Smooth experience

Pros

We started using our office resources more effectively and saved a lot of money.

Cons

It could be a bit cheaper, but the price difference with similar applications isn't significant.

“False promises, no results

Pros

There's nothing positive to report. I've never been able to implement it, and the promises made during the sales process were never fulfilled.

Cons

It didn't do what was promised. The SMS functionality didn't work in NZ, which was a crucial part of our decision. What seemed easy during sales became very difficult, or even impossible, once payment was made.