Total 25 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

68%

4

Stars

28%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

S

Sarah

Construction, 1-10 employees

Less than 6 months

5.0
May 2024

Easy to use and very helpful

Pros

It's user-friendly, quick, and easy to understand. It helps everyone with scheduling and allows us to communicate effectively as a team.

Cons

I think an in-office scheduling system would be useful. For tasks assigned from the field, like placing orders...

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Roberto

Construction, 1-10 employees

Less than 6 months

5.0
April 2024

Easy to navigate

Pros

Buildbook simplifies managing our multiple projects, interacting with clients, and tracking our finances.

Cons

Nothing. It's a fantastic program that's easy to navigate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brenda

Construction, 1-10 employees

Less than 6 months

4.0
March 2024

New user review

Pros

It's very easy to use so far, especially for uploading pictures and documents.

Cons

I can't enter return material receipts. It would also be great to have a distinction between receipts and subcontractor payments.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

M

Marilyn

Construction, 11-50 employees

Less than 6 months

5.0
March 2024

An intuitive well thought out program with just the right amount of bells and whistles.

Pros

The convenience of use and the prompt responses when I need help. The support team is exceptional.

Cons

I wish it included a financial summary across projects, though I know they're working on it. I also hope there's a direct way to break down estimates into sections without dealing with cost codes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Morgan

Construction, 1-10 employees

3.0
December 2023

Incredibly simple because it lacks need features.

Pros

This software is incredibly simple to use, and I didn't need any training at all to get started.

Cons

It's a communication tool rather than a full-fledged project management software.

Rating Distribution

Ease of use

10

Value for money

4

Customer Support

8

Functionality

2

J

Jake

Construction, 1-10 employees

Less than 6 months

5.0
November 2023

Construction Managements

Pros

Sharing all project information with our Pro Team and clients is seamless, and they can access their selections easily.

Cons

We've just begun using it, so I haven't come across anything I dislike yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Melanie

Construction, 1-10 employees

Less than 6 months

5.0
November 2023

Great organization tool!

Pros

Everything jobs, budget, and contacts, is organized in one place, allowing us to complete projects from start to finish.

Cons

When I click on daily log photos, I can't scroll through them; I have to click each photo individually to view them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dean

Construction, 1-10 employees

Less than 6 months

4.0
November 2023

Review

Pros

I experienced a high level of ease while using it.

Cons

I'm having some trouble using the app with my current mobile service.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

8

A

Aiden

Construction, 11-50 employees

Less than 6 months

5.0
October 2023

Build a Book Review

Pros

I appreciate how intuitive the program is. I also enjoy interacting with clients and how we can easily communicate with them.

Cons

I'd like to see better organization. Maybe add a filter to sort categories alphabetically.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Z

Zanyar

Construction, 1-10 employees

Less than 6 months

4.0
October 2023

Feed back

Pros

Buildbook is remarkably simple to manage and navigate, making it very user-friendly and efficient for handling tasks.

Cons

The cost section could benefit from additional features and greater functionality to enhance its usability and effectiveness. More advanced options and tools would make managing and tracking costs more comprehensive and versatile.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

D

Delaney

Construction, 11-50 employees

Less than 6 months

5.0
October 2023

Home remodeler

Pros

Its ease of use, visibility, and accessibility for non-tech workers are great. The software includes almost everything we need for daily operations, eliminating the need for 4-5 different software tools.

Cons

I would really value having more advanced and robust CRM features. Enhanced capabilities in this area would greatly improve the overall functionality and effectiveness of managing customer relationships, making it easier to track and engage with clients.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jordan

Construction, 1-10 employees

Less than 6 months

5.0
July 2023

Build Book vs the others

Pros

Buildbook is working great, helping us stay on track so important tasks get done on time. I particularly like its pricing and simplicity.

Cons

I wish there was employee time tracking and a way for customers to pay through Build Book. That would help reduce double entries in both Build Book and QuickBooks. While some double entry will always be needed, this would cut it down by more than half.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

Stephanie

Construction, 1-10 employees

Less than 6 months

5.0
July 2023

Just what we needed!

Pros

I love the task functions and the ability to set start and end dates. This helps the entire team see what needs to be done and how much time we have for each task.

Cons

I'd like to see more financial functions, such as invoicing and accounts receivable reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alondra

Architecture & Planning, 1-10 employees

Less than 6 months

5.0
June 2023

Easy to make the switch and adapt to

Pros

Buildbook provides a complete set of project management tools suited for the construction industry but adaptable to our architecture firm's needs. It lets you create and manage projects, track tasks, and assign responsibilities to team members easily. With its interactive Gantt chart and milestone tracking, you can visualize timelines, monitor progress, and stay on top of deadlines, which we really appreciate at our design/build firm.

Cons

While BuildBook provides good customization for project management and dashboard settings, some users might want more flexibility to tailor the software to their specific needs. Depending on your requirements, you might find some customization options limited for businesses offering more than construction services.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

K

Kristyn

Construction, 1-10 employees

Less than 6 months

5.0
May 2023

BuildBook

Pros

Buildbook makes client communication much easier, especially for those who are out of town.

Cons

Setting up the initial account has been challenging. For example, our foremen don't have computers on site, so we can't set them up without having them create an account on a desktop first before using the app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Diane

Design, 1-10 employees

4.0
May 2023

Easy to use and excellent customer service!

Pros

It's easy to use and not overly complicated. It has most of the features we need.

Cons

We need the ability to handle change orders and multiple signature dependencies.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

J

James

Construction, 1-10 employees

Less than 6 months

5.0
May 2023

Priced well for what you get

Pros

The job scheduling feature is outstanding and works exceptionally well, providing a seamless way to organize and manage tasks.

Cons

It's not syncing with QuickBooks, Google Calendar, or email.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

A

Amy

Construction, 11-50 employees

Less than 6 months

5.0
April 2023

Buildbook review

Pros

It's simple to set up a project and add the necessary details.

Cons

I'm still learning, so it's sometimes confusing where things go.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

L

Lena

Construction, 1-10 employees

Less than 6 months

4.0
April 2023

Good program for project management

Pros

I like the management features and scheduling. The estimate tool is also user-friendly. I'm enjoying it so far, though there are many features I'm not using yet, so there's still a lot to learn.

Cons

I don't like that when I add the payment schedule, it changes the order of the inputs. I also wish there was a way to do invoicing directly, but I heard it's coming.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

S

Serena

Construction, 1-10 employees

Less than 6 months

5.0
March 2023

Great startup with lots of potential

Pros

The price and value for money are the best I've seen. The experience is clean, simple, and easy to navigate.

Cons

There are many features missing, and some seem like obvious oversights, such as not being able to see profit margin percentages from a project's financials.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

J

Jeff

Construction, 1-10 employees

Less than 6 months

5.0
March 2023

Great product, works great, easy to navigate- almost too simple.

Pros

I love how easy it is for my employees and clients to use. There's very positive feedback from everyone, including clients, employees, and my office manager. They find it much easier to navigate compared to Buildbook. This is a big improvement since I was getting negative feedback about CoCon's complexity. Buildbook is extremely simple to navigate and the app works excellently, making it easy to see what we need.

Cons

On the backend, I'd love more customization options and the ability to view more information. It would be helpful to see job profitability and sync with QuickBooks to compare actuals vs. quotes. We don't have time to enter each line item cost, so we're missing that data. It almost seems too simple and lacks complexity on the backend. I want more options with quotes and Gantt chart creation. Having pictures and files transfer from "opportunity" to "projects" would be extremely helpful! Please make this change! I'm concerned about whether BuildBook will grow with my business. As my business expands, I want BuildBook to keep up and add more backend functionality. Don't change the client-facing side, just improve the backend!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D

Daniel

Construction, 1-10 employees

Less than 6 months

5.0
March 2023

Custom Home Builder

Pros

It's easy to learn quickly, and customer service is top-notch.

Cons

After diving into the software, I have a few minor suggestions, but they're already working on them!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

John

Construction, 11-50 employees

Less than 6 months

4.0
March 2023

Why should you use buildbook

Pros

BuildBook is a simple app that's perfect for both office use and on-the-go access, offering a simple and effective solution for various needs.

Cons

The unselect all option is missing, and filtering notifications by one or multiple people isn't working properly or is not providing real-time information.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

T

Tim

Construction, 11-50 employees

Less than 6 months

5.0
February 2023

Intuitive Software That We Have Been Needing

Pros

It's easy to learn and use, with free onboarding sessions and handy reviewable transcripts. It includes estimate templates, the ability to use past jobs as templates for new ones, partial access for subs, a cost book, and contact lists.

Cons

Some areas are not customizable, like the categories for listing potential projects. We can manage within it, but it would be nice to adjust the titles to fit our company's terminology.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

Shiloh

Construction, 1-10 employees

Less than 6 months

4.0
February 2023

Switched from BuilderTrend to BuildBook!

Pros

I like how streamlined Buildbook is. The other software I've used in the past was unnecessarily complicated.

Cons

I'd like to apply my invoice payments to specific parts of the budget instead of just lump sum payments to the overall total. It would be ideal to track how much each budget component is paid down at any given time.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8