
BuildBook Reviews
Total 25 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars68%
4
Stars28%
3
Stars4%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Sarah
Construction, 1-10 employees
Less than 6 months
“Easy to use and very helpful
Pros
It's user-friendly, quick, and easy to understand. It helps everyone with scheduling and allows us to communicate effectively as a team.
Cons
I think an in-office scheduling system would be useful. For tasks assigned from the field, like placing orders...
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Roberto
Construction, 1-10 employees
Less than 6 months
“Easy to navigate
Pros
Buildbook simplifies managing our multiple projects, interacting with clients, and tracking our finances.
Cons
Nothing. It's a fantastic program that's easy to navigate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brenda
Construction, 1-10 employees
Less than 6 months
“New user review
Pros
It's very easy to use so far, especially for uploading pictures and documents.
Cons
I can't enter return material receipts. It would also be great to have a distinction between receipts and subcontractor payments.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Marilyn
Construction, 11-50 employees
Less than 6 months
“An intuitive well thought out program with just the right amount of bells and whistles.
Pros
The convenience of use and the prompt responses when I need help. The support team is exceptional.
Cons
I wish it included a financial summary across projects, though I know they're working on it. I also hope there's a direct way to break down estimates into sections without dealing with cost codes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Morgan
Construction, 1-10 employees
“Incredibly simple because it lacks need features.
Pros
This software is incredibly simple to use, and I didn't need any training at all to get started.
Cons
It's a communication tool rather than a full-fledged project management software.
Rating Distribution
Ease of use
10
Value for money
4
Customer Support
8
Functionality
2
Jake
Construction, 1-10 employees
Less than 6 months
“Construction Managements
Pros
Sharing all project information with our Pro Team and clients is seamless, and they can access their selections easily.
Cons
We've just begun using it, so I haven't come across anything I dislike yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melanie
Construction, 1-10 employees
Less than 6 months
“Great organization tool!
Pros
Everything jobs, budget, and contacts, is organized in one place, allowing us to complete projects from start to finish.
Cons
When I click on daily log photos, I can't scroll through them; I have to click each photo individually to view them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dean
Construction, 1-10 employees
Less than 6 months
“Review
Pros
I experienced a high level of ease while using it.
Cons
I'm having some trouble using the app with my current mobile service.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
8
Aiden
Construction, 11-50 employees
Less than 6 months
“Build a Book Review
Pros
I appreciate how intuitive the program is. I also enjoy interacting with clients and how we can easily communicate with them.
Cons
I'd like to see better organization. Maybe add a filter to sort categories alphabetically.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Zanyar
Construction, 1-10 employees
Less than 6 months
“Feed back
Pros
Buildbook is remarkably simple to manage and navigate, making it very user-friendly and efficient for handling tasks.
Cons
The cost section could benefit from additional features and greater functionality to enhance its usability and effectiveness. More advanced options and tools would make managing and tracking costs more comprehensive and versatile.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Delaney
Construction, 11-50 employees
Less than 6 months
“Home remodeler
Pros
Its ease of use, visibility, and accessibility for non-tech workers are great. The software includes almost everything we need for daily operations, eliminating the need for 4-5 different software tools.
Cons
I would really value having more advanced and robust CRM features. Enhanced capabilities in this area would greatly improve the overall functionality and effectiveness of managing customer relationships, making it easier to track and engage with clients.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jordan
Construction, 1-10 employees
Less than 6 months
“Build Book vs the others
Pros
Buildbook is working great, helping us stay on track so important tasks get done on time. I particularly like its pricing and simplicity.
Cons
I wish there was employee time tracking and a way for customers to pay through Build Book. That would help reduce double entries in both Build Book and QuickBooks. While some double entry will always be needed, this would cut it down by more than half.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Stephanie
Construction, 1-10 employees
Less than 6 months
“Just what we needed!
Pros
I love the task functions and the ability to set start and end dates. This helps the entire team see what needs to be done and how much time we have for each task.
Cons
I'd like to see more financial functions, such as invoicing and accounts receivable reports.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alondra
Architecture & Planning, 1-10 employees
Less than 6 months
“Easy to make the switch and adapt to
Pros
Buildbook provides a complete set of project management tools suited for the construction industry but adaptable to our architecture firm's needs. It lets you create and manage projects, track tasks, and assign responsibilities to team members easily. With its interactive Gantt chart and milestone tracking, you can visualize timelines, monitor progress, and stay on top of deadlines, which we really appreciate at our design/build firm.
Cons
While BuildBook provides good customization for project management and dashboard settings, some users might want more flexibility to tailor the software to their specific needs. Depending on your requirements, you might find some customization options limited for businesses offering more than construction services.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kristyn
Construction, 1-10 employees
Less than 6 months
“BuildBook
Pros
Buildbook makes client communication much easier, especially for those who are out of town.
Cons
Setting up the initial account has been challenging. For example, our foremen don't have computers on site, so we can't set them up without having them create an account on a desktop first before using the app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Diane
Design, 1-10 employees
“Easy to use and excellent customer service!
Pros
It's easy to use and not overly complicated. It has most of the features we need.
Cons
We need the ability to handle change orders and multiple signature dependencies.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
James
Construction, 1-10 employees
Less than 6 months
“Priced well for what you get
Pros
The job scheduling feature is outstanding and works exceptionally well, providing a seamless way to organize and manage tasks.
Cons
It's not syncing with QuickBooks, Google Calendar, or email.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Amy
Construction, 11-50 employees
Less than 6 months
“Buildbook review
Pros
It's simple to set up a project and add the necessary details.
Cons
I'm still learning, so it's sometimes confusing where things go.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Lena
Construction, 1-10 employees
Less than 6 months
“Good program for project management
Pros
I like the management features and scheduling. The estimate tool is also user-friendly. I'm enjoying it so far, though there are many features I'm not using yet, so there's still a lot to learn.
Cons
I don't like that when I add the payment schedule, it changes the order of the inputs. I also wish there was a way to do invoicing directly, but I heard it's coming.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Serena
Construction, 1-10 employees
Less than 6 months
“Great startup with lots of potential
Pros
The price and value for money are the best I've seen. The experience is clean, simple, and easy to navigate.
Cons
There are many features missing, and some seem like obvious oversights, such as not being able to see profit margin percentages from a project's financials.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7