Cognibox CMS Reviews

“Stay Away If You Can - Go with ISNetworld if possible.

Pros

The Home Page shows me my compliance status for each customer.

Cons

The questionnaire is too long and asks too many sensitive business questions; the platform is hard to learn and use; and it's expensive to run (besides subscription increases, you also need to PURCHASE online training for employees).

“Expensive

Pros

There's nothing to comment. We were required to use this platform against our preference.

Cons

Cost - Functionality - Simplicity - Support

“Reviews / Ratings

Pros

Covid training is accessible on mobile devices through a questionnaire that needs to be completed before entering the factory.

Cons

When a task expires, the Subcontractor gets an email, but I'm not sure if the Applicant (Principal) also receives one; we end up having to call them to inform them. We receive numerous OHS reviews... that need to be implemented and followed, but I notice that these same rules aren't always followed in the factory. Are they communicated?

“Needs met with simplicity

Pros

The page layout is simple. There are no complicated commands that are hard to remember for accessing features. I can quickly view the qualification status of registered contractors.

Cons

Assigning user roles is tricky due to the many options available.

“Complicated and no ending

Pros

About the software... Nothing. But at least I receive good service when I need help or information.

Cons

It's not very easy. There are too many questions and documents required, and it's not always clear if it's approved or not.

“Overall Megatraction Satisfaction

Pros

Managing overdue training courses, handling tasks with clients, and purchasing online training courses directly from the account.

Cons

You can't purchase classroom (or remote) training directly. You have to go through SIMExpert.

“Customer visibility

Pros

This management system lets us be visible to customers and helps us keep track of OHS training.

Cons

The reports are not very intuitive, and the data required is not clear.

“Customer Support

Pros

The software is simple to use and the customer support is thorough in providing assistance and information.

Cons

None so far. But we only use this software to meet our client requirements.

“Ease with Cognibox!

Pros

The tabs are simple and easy to understand. I didn't have any training initially, but by exploring Cognibox, I quickly figured out how it worked.

Cons

I find it a bit tricky to change emails. I have to remember to update both places, and the steps to do so are not very clear.

“Too long... a lot

Pros

It takes too long to answer every single question, not very accommodating... It circles back on a topic repeatedly and feels like it never ends... Sometimes there's no option to skip a n/a question. Overall, we get disqualified for trivial reasons. It asks for the same document repeatedly even when it's already submitted... they don't check before sending reminders... and we have to pay for that!!! Like it was fun or really useful.

Cons

Almost everything... but the advisors who help us are very kind and patient.

“First time user

Pros

Entering information for qualification is very simple. I appreciate the chat boxes at each question as they save me from typing all the question details when I have an inquiry. The chat box references that specific question. I also like being able to jump directly to any question that wasn't validated, so I don't have to scroll through the entire questionnaire.

Cons

It's mostly intuitive, but initially, it took me some time to figure out how to enter information for the qualification process. A help box explaining some of the icons would be useful.

“Review

Pros

Overseeing contractors on-site and handling the management of training programs are key functionalities provided by this system.

Cons

The implementation time is a bit lengthy, but I understand why.

“Review of cognibox

Pros

Keeping all the documents consolidated in a single location proves to be extremely convenient and practical.

Cons

Getting new workers set up for orientations is not instant like other systems. It sometimes takes 2 days, which isn't helpful for tight schedules.

“My Review

Pros

The wide range of training programs available and the diverse options they offer are both highly beneficial and convenient.

Cons

It's challenging to assign training, and when I hit the home button, it doesn't work.

“Very useful and easy to work with

Pros

The support I received from the staff was amazing. They were always ready and eager to help! It also lets us see who's interested in our services.

Cons

Filling out the questionnaires takes a bit long, but I get that it's part of the prequalification process.

“Cognibox

Pros

I found Cognibox very effective for setting up employees for the required orientation.

Cons

I'd prefer to add employees and information myself, but it's easier to just email the information to add someone.

“Great tool, Contractor-User Friendly!

Pros

It's easy to upload updated information, add users, and manage my contractor profile.

Cons

The WSIB clearance letter doesn't update automatically.

“Very user friendly system

Pros

The software's ease of use is noteworthy, with a user interface that is both clear and straightforward, making navigation simple and intuitive.

Cons

Uploading documents takes time. An online upload option might be better than sending emails.

“X Wind Services appreciation

Pros

It allows me to manage employee training files with ease.

Cons

When assigning licenses, I'd like to see an overall view of all licenses assigned to employees, including successful, failed, and expired ones for tracking. Currently, this is done either individually per employee or by looking at each assignment.

“A lot of options, may be too much ?

Pros

Being able to see which training will expire in the next 3 months (and now 12!) All the information is displayed on the same sheet.

Cons

Last summer, I got an email twice saying an employee couldn't return to work due to expired training, with only 24 hours to respond. I always print a copy of all trainings at the beginning of each month, and there was no notice that the training was about to expire. Another issue is that the system might have too many options for an average user. At first, we had to search the site to find what we needed.