Total 108 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

35%

3

Stars

5%

2

Stars

0%

1

Stars

4%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

SS

Sarah S.

Construction, 2-9 employees

4.0
July 2022

Loving it so far!

Pros

We are a small geotechnical drilling company and our field is not usually targeted by other software providers, usually focusing on building houses. Contractor Foreman has solved our problem and has opened up ways for us to expand thanks to better scheduling system.

Cons

The demo I received was so bad that I almost quit trying to buy the software. I had no other option and got lucky with my decision though!

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

RL

Ron L.

Construction, 2-9 employees

4.0
June 2022

Easy to use with excellent support response

Pros

The price is right for the value it provides. Any support ticket I create takes no longer than just a couple of hours to be resolved.

Cons

I use it on my mobile phone almost all the time. There are still some desktop features that are missing here.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

MB

Matthew B.

Construction, 100-499 employees

4.0
June 2022

Feature rich and great value for money!

Pros

We use it nearly for all aspects of our day to day activities such as billing, estimates, and project management. It has great customer training program and we love using it.

Cons

Chat support is good but not very knowledgeable and for serious problems you have to schedule a 1 on 1 training which is not very easy to approach.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

ND

Noel D.

Construction, 10-49 employees

5.0
June 2022

Great CRM for small businesses

Pros

Its very affordable and offer the features I was looking for. From client portal to two-way sync and project cost tracking, it handles everything perfectly.

Cons

I had some issues initially and the only complaint I have is that tech support is not easy to get a hold of. Chat support is great but they can only solve basic problems.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

DA

Dawood A.

Construction, 1000+ employees

5.0
June 2022

PM tools allow collaboration between all stakeholders

Pros

We have shuffled through many PM software and found Contractor to be the best cloud-based solution to work with. We have optimized our workflow such that all stakeholders can participate in the planning and monitoring phases and any issue can be highlighted before it becomes a real problem.

Cons

Their mobile application is no way as good as its desktop counterpart.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

NL

Neil L.

Construction, 10-49 employees

4.0
June 2022

Always improving!

Pros

It is always improving and you have to do minimal effort in order to get it set-up. It is well worth the investment.

Cons

The software is very basic so you dont have advanced detailed reports. But you can always make custom ones.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

9

CC

Clifton C.

Construction, 10-49 employees

5.0
June 2022

Feels like we are with a winner

Pros

Our investment has turned out to be very profitable for us. Customer and vendor communication have improved thanks to it and we are confident our data is accurate and safe.

Cons

Templates for estimates are present but the process to use them is cumbersome. Needs work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

NA

Nicholas A.

Construction, 10-49 employees

5.0
June 2022

First software we implemented in our organization

Pros

It has been great experiencing the implementation phase. They have an amazing free trial which is very helpful for the budget conscious. Daily reports are neatly presented as a PDF.

Cons

Still in the early phase of using it and have no past experience to compare it with. So far so great.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10