Kevin D.
Construction, 1-10 employees
“all-in-one contractor powerhouse”
Pros
It has been a really strong fit for our company because it brings so many tools together in one place. It supports project management, estimate creation, construction tracking and information organization which helps our team stay aligned and work from the same page. Another plus is that customer service has been very helpful whenever we've needed support and the platform offers solid functionality for contractors looking for a true all-in-one system.
Cons
It can be complicated at the beginning because the learning curve feels fairly steep especially during the initial setup and while figuring out all of the features. Since the platform handles so much, it takes time to train team members and create workflows that really work efficiently. In the beginning, certain areas can feel a bit overwhelming until you've spent enough time using the system on a regular basis.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Construction, 11-50 employees
“Solid value and support”
Pros
Right out of the gate, it has felt like a strong value for the cost. It's simple to use, handles project management well and the customer support has been very responsive whenever something comes up. Getting help usually doesn't take long and it's clear the team keeps working to improve the product over time.
Cons
There isn't really one major complaint I have. If I had to point to anything, it would be nice to have better options for exporting documentation into other programs so we could create a cleaner presentation for our clients.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Keaton D.
Business Supplies and Equipment, 1-10 employees
“easy project control”
Pros
Having everything in one place was the best part and it made managing projects much more simple and organized.
Cons
parts of it can feel a little buggy and some tasks take more clicks than I'd prefer.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Tristan H.
Construction, 1-10 employees
“solid construction management hub”
Pros
The estimating and job tracking tools are very useful and the QuickBooks integration is a big plus. It also does a nice job of keeping the whole team organized.
Cons
It takes a bit of time to learn everything completely. The mobile experience could be cleaner and the scheduling side still needs some improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Erica S.
Accounting, 11-50 employees
“Budget tracking that delivers”
Pros
Running a mid-sized contracting business, we use it to keep a close eye on project costs and make sure each job stays within budget. The QuickBooks integration works smoothly and the interface is very user-friendly. I've also relied on their webchat for random questions and it's been really handy. The reporting feature is another tool our project managers use a lot and find very valuable. These are just a few of the features we currently use but as our company grows, I'm sure we'll be taking advantage of even more of what it offers. Really solid product!
Cons
There are a few small issues worth mentioning. When entering several line items on an invoice, a line or two will occasionally disappear and has to be entered again. Adding an attachment can also make it look like two files were uploaded even when there was only one. Also, one of the tax settings seems to stop Contractor Foreman from syncing properly with QuickBooks.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Tina S.
Construction, 1-10 employees
“thoughtful updates and reliable support”
Pros
It keeps getting better with well-considered updates and the support team is consistently knowledgeable, quick to respond and happy to walk you through any new features or changes.
Cons
The employee's name doesn't appear on the daily log. Even though there's a photo of the employee, it's not always obvious who the worker is depending on the screen you're on. That can make it harder to quickly tell who completed each log.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Kyle S.
Construction, 11-50 employees
“All estimates in one place”
Pros
Handling bids on this platform feels very simple. We really appreciate having all of our estimate details, pricing, photos, product quotes and notes, stored in a single place. Turning estimates into projects with SOVs is simple too. On top of that, the support team is easy to reach, there are no long wait times and they respond quickly whenever we need help.
Cons
only thing I'd like to see added is a search feature in the daily logs section, along with a way to filter logs that include materials versus ones that don't. Other than that, we really don't have any complaints, the product and support have both been excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Construction, 1-10 employees
“feature-packed and budget-friendly”
Pros
Being cost-effective while still packed with features is a big plus. I also really appreciate how much effort was put into the learning resources and training materials throughout the system. Every feature comes with its own training module which makes the platform much easier to understand and use.
Cons
I do not have much negative feedback about the software. There are plenty of customization options, including the ability to brand the templates you decide to use. The one thing I wish it could do is send emails, whether invoices, estimates or anything else so they appear to come from me rather than Contractor Foreman. If I forget to mention that to a client, they often do not recognize the email address and end up not opening it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Josie M.
Civil Engineering, 11-50 employees
“All-in-one project tracking win”
Pros
Right from the start it felt very user-friendly and offered a broad set of tools that keep our projects organized in one place. It makes tracking safety documents, daily logs, photos and project updates much more manageable. Communication between the office team and field crews has improved a lot since we started using it and the customizable options let us adjust forms and reports to match the way our company works. On top of that, the pricing is very reasonable compared with other construction management platforms.
Cons
Getting started does come with a bit of a learning curve especially when it comes to customizing forms or setting up workflows. There are also minor glitches from time to time and some reports would be better with more formatting options. Even though the system is very capable, the sheer number of tools can make it feel a little overwhelming at first.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Pauline P.
Construction, 11-50 employees
“user-friendly platform for contractors”
Pros
The platform feels simple and very user friendly and it covers nearly every area a company would need to run its business effectively.
Cons
It would be better if they focused more on organizing the existing areas instead of adding more widgets. The custom form builder also needs improvement since the forms currently come across as fairly unprofessional.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Justin B.
Construction, 51-100 employees
“Field tracking has been a game changer”
Pros
This tool has been excellent for our team overall. The crews out in the field use it every day and the usability has been a huge plus. Being able to track so much data has really changed the way we work. Whenever we need help, the live chat support responds very quickly.
Cons
Honestly there's not much to complain about. The program is very user-friendly and the upcoming updates look really promising.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jorden H.
Construction, 11-50 employees
“reliable timecards and geolocation”
Pros
Across multiple job sites, the timecard tracking has been very reliable. The geolocation feature is also a big advantage especially when managing crews working in different locations.
Cons
One area that could use improvement is the flexibility of the PDF templates. I'd like more control over things like renaming the change order number title for customers and it would also help to allow more than two decimal places when entering numbers.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Ranee D.
Construction, 11-50 employees
“Helpful support resources”
Pros
Whenever something wasn't clear, there were plenty of resources available to help us work through it. We also had a large number of employees using the system which made those support options especially useful.
Cons
It didn't feel as user-friendly as some other programs we've used and it took a bit of time to really learn how everything worked.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Rafael P.
Construction, 11-50 employees
“customizable project tracking”
Pros
Found it simple to use and flexible enough to customize around the way we work. It keeps all of my projects organized and I can quickly see what we're spending on each one at a glance.
Cons
Getting the integration set up was a little confusing but their team did a really good job helping us work through it as much as possible.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Karla V.
Construction, 11-50 employees
“excellent value for management”
Pros
It has been a really useful tool for keeping our project management and CRM organized. It's very user-friendly and the amount of value you get for the price is excellent.
Cons
The design is pretty simple although that hasn't really been a problem for us. There are occasional bugs but they don't happen often or consistently. Since we still handle residential work, one feature we'd really like is the ability to add more than one appointment to a residential service ticket especially when we need to return later to finish the job.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Jordan B.
Construction, 11-50 employees
“Helpful training and navigation”
Pros
Getting around the platform is pretty simple and it's easy to locate what you need. The training resources have also been really useful. Starting out as a brand-new office manager, I had no knowledge of the back-end side of things and Contractor Foreman helped me get up to speed.
Cons
It doesn't integrate with the payroll provider we use which adds an extra step for me when I have to enter employee numbers manually.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Jake D.
Construction, 11-50 employees
“all-in-one project tracking”
Pros
Having everything needed for a project in one place has been a big plus for our team. Since we started using Contractor Foreman, our time tracking has improved a lot.
Cons
Cost tracking still has room for improvement. It would also help if the system did a better job separating change orders from the original scope.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Bryan L.
Construction, 1-10 employees
“Solid project tracking tools”
Pros
From estimating all the way through the punch list, this software does a really good job of keeping projects organized. It also works well for tracking time and expenses. AIA billing still needs some improvement but I'm glad that feature is included because it's definitely useful to have.
Cons
They still need to improve the process for over-the-counter sales because it feels more complicated than it should be. Leads, estimates and potential sales are all split into separate sections and honestly, I don't see the value in having that many tabs. Their credit and debit card processing fees are also a bit higher compared to other options.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Construction, 51-100 employees
“amazing value for project tracking”
Pros
It feels like a worthwhile investment for what we pay. The platform is user-friendly, offers solid functionality and does a good job of helping us keep project management more organized and efficient.
Cons
Approval workflow can be improved. It would be helpful if there were an option to choose exactly who items get routed to for approval.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Construction, 1-10 employees
“Reliable project management support”
Pros
This software has been really helpful for keeping projects organized and the support team has been outstanding. They respond quickly, know the product well and always provide useful guidance which makes the whole experience feel dependable and efficient.
Cons
A few features do take some time to learn especially when moving between different modules. That said once the layout starts to feel familiar, using the platform becomes much more manageable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10