Katrina
Construction, 11-50 employees
“Review
Pros
I appreciate the numerous features it brings to the industry.
Cons
I found it somewhat challenging to navigate.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
5
Dan
Construction, 1-10 employees
More than a year
“Moved off of this product
Pros
It served as a platform where I could handle both prospective and current clients, and it really helped me organize my schedule.
Cons
It was quite awkward to use. It felt almost like operating an old DOS machine compared to a Windows computer. It didn't have a modern appearance or interface.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
6
Lisa
Construction, 1-10 employees
Less than a year
“Not the most user friendly
Pros
It has some impressive features that I haven't seen in other roofing software, such as a customer portal and integration with top companies like EagleView, ABC, and CompanyCam.
Cons
Contractor's Cloud isn't well organized. It's confusing and not easy to work with at all. The flow was off, and even though it had some decent features like a whiteboard or messaging, they were not set up well, so we didn't use them. With the high cost per user, you're paying for all the extras, which made it seem pricey if you were not using the software to its full potential. I looked into at least 10 different CRMs and tried 3. A friend in the same industry recommended this one, but it was far from perfect, and I really wanted to like it. I used it for a solid 6 months, but never managed to get it running smoothly or being truly beneficial for our company.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
7
Functionality
7
Olivia
Construction, 1-10 employees
Less than a year
“Good for Construction Coordination
Pros
I briefly used this at my last job as a contractor partner administrator. It was excellent for managing a construction crew and keeping all the notes updated. It definitely enhanced overall organization and productivity.
Cons
The mobile app could use some improvement. It's not as advanced as the computer version. Some features are still pretty outdated and not current.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Dominic
Not Specified, 51-100 employees
Less than 6 months
“I like the ability to customize almost everything including the workflow
Pros
The jetstreams can be overwhelming when handling multiple jobs. Finding the right notes through the system can be challenging.
Cons
It helps me track my customers, job sites, and the workflow of our files. It's made the employees more efficient in their daily tasks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heather
Construction, 1-10 employees
Less than 6 months
“Easy to use
Pros
Contractor's Cloud is incredibly intuitive. I love that it generates my invoices, which I can email directly to the client from within the platform.
Cons
I'm not a fan of the calendar feature. Everyone in the office uses an Outlook calendar. I wish Contractor's Cloud calendar was a bit more intuitive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not Specified, N/A employees
More than a year
“We have been using Contractors Cloud for a few years now and it has streamlines our workflow process
Pros
I value the ability to customize nearly everything, including the workflow. We could adapt it to fit our process rather than having to adjust our process to fit the system.
Cons
The jetstreams can be overwhelming when I'm handling several jobs. It's tough to locate the right notes we need through the system.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
CRISSY
Construction, 11-50 employees
Less than 6 months
“Pleased with Contractor's Cloud.
Pros
Contractor's Cloud has been a great asset to our business. As a fast-growing small business, we were thrilled to find it. The software has consolidated our accounts with features we had NOT considered but are now grateful for. Communicating with our sales team is now easier, and tracking project statuses (payments, expenses, and completions) is more efficient, giving us time to focus on other areas of our business.
Cons
I'd prefer fewer clicks when adding things like expenses and work orders. It would be better to add all the information in one window rather than clicking through multiple windows.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Dale
Construction, 1-10 employees
Less than a year
“Incredible utility for entire company
Pros
Managing all aspects of our construction business through a single software application has proven invaluable. Contractor's Cloud is so adaptable that we believe any company could tailor it to their needs. For us, it includes everything we need and more, and we look forward to implementing additional features as we grow. The ability to provide input on design features and bugs is very valuable to us as well.
Cons
There are some minor printing features that are a bit clunky, but usually, there are workarounds.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Stefanie
Construction, 1-10 employees
Less than a year
“A little odd getting out of the gate, but once the honeymoon period was over, all is well!
Pros
I love having one-stop access to all our information. The calendar, customer info, scheduling, and integration with Company Cam are fantastic!
Cons
It's incredibly difficult for my team in the field to use from the mobile platform. They can't upload from the field and accessing information from the mobile platform is challenging. Using the web-based platform on tablets is easier, but there should be better access and control from the mobile phone version.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Rachelle
Construction, 1-10 employees
More than a year
“Best Contractor Software on the Market
Pros
Contractor's Cloud perfectly combines ease of use with advanced features. Through experience, I've found other platforms either lack an intuitive interface or don't offer detailed steps for tracking customers throughout the process. Contractor's Cloud is user-friendly and allows us to customize it to meet our specific needs. We track projects from lead generation through production to final invoicing, including P&L for each project. This software has been instrumental in organizing, analyzing, and growing our business.
Cons
I haven't found any downsides so far. I've been very satisfied with everything from customer service to the product itself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shawn
Construction, 1-10 employees
Less than 6 months
“Great software for roofing companies!
Pros
This CRM (Contractor's Cloud) is highly adaptable to our roofing business and provides better tracking and management of workflows and customer interactions than our previous software. The customer support and pricing make it a worthwhile option for any roofing company to consider.
Cons
I wish it had a mobile-specific application, but using it through a browser on a smartphone or tablet should be fine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alma
Construction, 1-10 employees
More than a year
“Overall easy to use
Pros
It's simple to learn and use, with excellent customer service.
Cons
I'd like to see more statistical reports for the price.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Jeff
Construction, 1-10 employees
More than a year
“Very positive experience with Contractor's Cloud.
Pros
Contractor's Cloud has a lot of features. It took some time to train non-technical users, but once trained, they managed just fine. The solution was reliable with no technical or functional issues.
Cons
The mobile solution is pretty weak, but the web-based version had everything we needed, so we used a tablet in the field, and it worked great.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Mike
Construction, 11-50 employees
More than a year
“Contractor's Cloud is the King of Construction Management for both Customer and Production Management
Pros
Its scalability and flexibility are impressive, and it works seamlessly on both iOS and Android platforms. After trying several leading software programs, Contractor's Cloud outshines the competition.
Cons
After using Contractor's Cloud for over a year, I've yet to find any downsides. This platform is the Lamborghini of its kind.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Diamond
Construction, 1-10 employees
Less than a year
“Just Pricey
Pros
It's remarkably easy to navigate and understand, making it highly intuitive for users.
Cons
The cost is excessively high. It's significantly more expensive than what I anticipated, which makes it hard to justify the investment given the features and benefits it provides.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Dmitry
Construction, 1-10 employees
Less than 6 months
“Average software but expensive, doesn't support QB online
Pros
This software is easy to grasp and operate, making it quite accessible and user-friendly.
Cons
Pricing is an issue. It's very hard to download from CC to your devices; to download pictures (which is very common in the roofing business), you have to download each picture one by one. There are no easy options to export pictures. If your card doesn't go through, you lose access to the software immediately.
Rating Distribution
Ease of use
6
Value for money
2
Customer Support
6
Functionality
6
Neha
Mechanical or Industrial Engineering, 51-100 employees
Less than 6 months
“review for contractor cloud
Pros
They use cloud computing technology, which is prevalent nowadays and very easy to navigate. It has some intriguing features.
Cons
Contractor's Cloud can get very costly: the basic user rate starts high, and additional features like picture uploads and estimating or workflow tools add to the expense.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Sabrina
Management Consulting, 11-50 employees
Less than 6 months
“Great Product!
Pros
I've been using Contractor's Cloud for just over 2 years, and the ease of following tutorials and setup is impressive!
Cons
For the price, any drawbacks are justifiable. If I had to mention something, it would be the speed of handling larger workflows.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
10
Becky
Construction, 1-10 employees
Less than 6 months
“Affordable Functionality
Pros
The search functionality is excellent. I also appreciate the CRM features, and the project management capabilities are robust.
Cons
It's not very mobile-friendly. I'd like a simpler way to set privacy on uploaded files.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
7
Stephen
Architecture & Planning, N/A employees
Less than 6 months
“Help wihen you need it!
Pros
High-stakes projects need more than just a clipboard and a phone. Contractor's Cloud is a fantastic solution for managing my business needs. Its comprehensive support makes it easy to use, track, and quickly communicate the status of multiple projects.
Cons
It's sometimes difficult to handle different tasks. Each job site needs different approaches, and I felt the software couldn't always be adjusted to reflect the varying touchpoints.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Jason
Not Specified, N/A employees
Less than a year
“Great software
Pros
It is exceptionally intuitive and simplifies the process of retrieving data and entering information, making these tasks effortless and smooth.
Cons
Nothing really. I haven't had any issues except for occasional freezes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
abby
Construction, N/A employees
Less than a year
“Contractor's Cloud Review
Pros
Contractor's Cloud is designed to be easy and user-friendly, making it easy for an entire office to adopt and use effectively without any complications.
Cons
I'm very happy with this software; it's very easyto use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Vitaliy
Computer Software, N/A employees
More than a year
“Contractor's Cloud is a Great Program
Pros
It was very easy to use, even for some employees who struggled with new programs. It's quite intuitive.
Cons
I can't think of many things I didn't like about this program. When working with a lot of data and information, it was a bit slow, and future updates could make it faster.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Tara
Construction, N/A employees
Less than 6 months
“We couldn't work like we do with Contractor's Cloud
Pros
This software is highly customizable to our needs. The Contractor's Cloud team has always been amazing to me and my team! It strikes just the right balance with marketing, both before, during, and after the project. We absolutely love the production functionalities it offers. We've been using CC for 3 years now and see it as an essential part of our remodeling business. We explored many software options before choosing Contractor's Cloud!
Cons
I don't have any least likes. When I tell Contractor's Cloud about a need, I'm listened to and accommodated as best as possible! I do wish I could find duplicates in our system better because my front office person keeps entering the same customer multiple times. :0
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9