Contractors Cloud

Contractors Cloud Reviews

Total 25 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

48%

4

Stars

44%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

K
Katrina

Construction, 11-50 employees

5.0

Review

Pros

I appreciate the numerous features it brings to the industry.

Cons

I found it somewhat challenging to navigate.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

5

D
Dan

Construction, 1-10 employees

More than a year

3.0

Moved off of this product

Pros

It served as a platform where I could handle both prospective and current clients, and it really helped me organize my schedule.

Cons

It was quite awkward to use. It felt almost like operating an old DOS machine compared to a Windows computer. It didn't have a modern appearance or interface.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

6

L
Lisa

Construction, 1-10 employees

Less than a year

4.0

Not the most user friendly

Pros

It has some impressive features that I haven't seen in other roofing software, such as a customer portal and integration with top companies like EagleView, ABC, and CompanyCam.

Cons

Contractor's Cloud isn't well organized. It's confusing and not easy to work with at all. The flow was off, and even though it had some decent features like a whiteboard or messaging, they were not set up well, so we didn't use them. With the high cost per user, you're paying for all the extras, which made it seem pricey if you were not using the software to its full potential. I looked into at least 10 different CRMs and tried 3. A friend in the same industry recommended this one, but it was far from perfect, and I really wanted to like it. I used it for a solid 6 months, but never managed to get it running smoothly or being truly beneficial for our company.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

7

Functionality

7

O
Olivia

Construction, 1-10 employees

Less than a year

4.0

Good for Construction Coordination

Pros

I briefly used this at my last job as a contractor partner administrator. It was excellent for managing a construction crew and keeping all the notes updated. It definitely enhanced overall organization and productivity.

Cons

The mobile app could use some improvement. It's not as advanced as the computer version. Some features are still pretty outdated and not current.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

D
Dominic

Not Specified, 51-100 employees

Less than 6 months

5.0

I like the ability to customize almost everything including the workflow

Pros

The jetstreams can be overwhelming when handling multiple jobs. Finding the right notes through the system can be challenging.

Cons

It helps me track my customers, job sites, and the workflow of our files. It's made the employees more efficient in their daily tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H
Heather

Construction, 1-10 employees

Less than 6 months

5.0

Easy to use

Pros

Contractor's Cloud is incredibly intuitive. I love that it generates my invoices, which I can email directly to the client from within the platform.

Cons

I'm not a fan of the calendar feature. Everyone in the office uses an Outlook calendar. I wish Contractor's Cloud calendar was a bit more intuitive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Not Specified, N/A employees

More than a year

4.0

We have been using Contractors Cloud for a few years now and it has streamlines our workflow process

Pros

I value the ability to customize nearly everything, including the workflow. We could adapt it to fit our process rather than having to adjust our process to fit the system.

Cons

The jetstreams can be overwhelming when I'm handling several jobs. It's tough to locate the right notes we need through the system.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

C
CRISSY

Construction, 11-50 employees

Less than 6 months

4.0

Pleased with Contractor's Cloud.

Pros

Contractor's Cloud has been a great asset to our business. As a fast-growing small business, we were thrilled to find it. The software has consolidated our accounts with features we had NOT considered but are now grateful for. Communicating with our sales team is now easier, and tracking project statuses (payments, expenses, and completions) is more efficient, giving us time to focus on other areas of our business.

Cons

I'd prefer fewer clicks when adding things like expenses and work orders. It would be better to add all the information in one window rather than clicking through multiple windows.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

D
Dale

Construction, 1-10 employees

Less than a year

5.0

Incredible utility for entire company

Pros

Managing all aspects of our construction business through a single software application has proven invaluable. Contractor's Cloud is so adaptable that we believe any company could tailor it to their needs. For us, it includes everything we need and more, and we look forward to implementing additional features as we grow. The ability to provide input on design features and bugs is very valuable to us as well.

Cons

There are some minor printing features that are a bit clunky, but usually, there are workarounds.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

S
Stefanie

Construction, 1-10 employees

Less than a year

4.0

A little odd getting out of the gate, but once the honeymoon period was over, all is well!

Pros

I love having one-stop access to all our information. The calendar, customer info, scheduling, and integration with Company Cam are fantastic!

Cons

It's incredibly difficult for my team in the field to use from the mobile platform. They can't upload from the field and accessing information from the mobile platform is challenging. Using the web-based platform on tablets is easier, but there should be better access and control from the mobile phone version.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

R
Rachelle

Construction, 1-10 employees

More than a year

5.0

Best Contractor Software on the Market

Pros

Contractor's Cloud perfectly combines ease of use with advanced features. Through experience, I've found other platforms either lack an intuitive interface or don't offer detailed steps for tracking customers throughout the process. Contractor's Cloud is user-friendly and allows us to customize it to meet our specific needs. We track projects from lead generation through production to final invoicing, including P&L for each project. This software has been instrumental in organizing, analyzing, and growing our business.

Cons

I haven't found any downsides so far. I've been very satisfied with everything from customer service to the product itself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Shawn

Construction, 1-10 employees

Less than 6 months

5.0

Great software for roofing companies!

Pros

This CRM (Contractor's Cloud) is highly adaptable to our roofing business and provides better tracking and management of workflows and customer interactions than our previous software. The customer support and pricing make it a worthwhile option for any roofing company to consider.

Cons

I wish it had a mobile-specific application, but using it through a browser on a smartphone or tablet should be fine.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Alma

Construction, 1-10 employees

More than a year

5.0

Overall easy to use

Pros

It's simple to learn and use, with excellent customer service.

Cons

I'd like to see more statistical reports for the price.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

J
Jeff

Construction, 1-10 employees

More than a year

5.0

Very positive experience with Contractor's Cloud.

Pros

Contractor's Cloud has a lot of features. It took some time to train non-technical users, but once trained, they managed just fine. The solution was reliable with no technical or functional issues.

Cons

The mobile solution is pretty weak, but the web-based version had everything we needed, so we used a tablet in the field, and it worked great.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

M
Mike

Construction, 11-50 employees

More than a year

5.0

Contractor's Cloud is the King of Construction Management for both Customer and Production Management

Pros

Its scalability and flexibility are impressive, and it works seamlessly on both iOS and Android platforms. After trying several leading software programs, Contractor's Cloud outshines the competition.

Cons

After using Contractor's Cloud for over a year, I've yet to find any downsides. This platform is the Lamborghini of its kind.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Diamond

Construction, 1-10 employees

Less than a year

4.0

Just Pricey

Pros

It's remarkably easy to navigate and understand, making it highly intuitive for users.

Cons

The cost is excessively high. It's significantly more expensive than what I anticipated, which makes it hard to justify the investment given the features and benefits it provides.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

D
Dmitry

Construction, 1-10 employees

Less than 6 months

3.0

Average software but expensive, doesn't support QB online

Pros

This software is easy to grasp and operate, making it quite accessible and user-friendly.

Cons

Pricing is an issue. It's very hard to download from CC to your devices; to download pictures (which is very common in the roofing business), you have to download each picture one by one. There are no easy options to export pictures. If your card doesn't go through, you lose access to the software immediately.

Rating Distribution

Ease of use

6

Value for money

2

Customer Support

6

Functionality

6

N
Neha

Mechanical or Industrial Engineering, 51-100 employees

Less than 6 months

4.0

review for contractor cloud

Pros

They use cloud computing technology, which is prevalent nowadays and very easy to navigate. It has some intriguing features.

Cons

Contractor's Cloud can get very costly: the basic user rate starts high, and additional features like picture uploads and estimating or workflow tools add to the expense.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

S
Sabrina

Management Consulting, 11-50 employees

Less than 6 months

5.0

Great Product!

Pros

I've been using Contractor's Cloud for just over 2 years, and the ease of following tutorials and setup is impressive!

Cons

For the price, any drawbacks are justifiable. If I had to mention something, it would be the speed of handling larger workflows.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

10

B
Becky

Construction, 1-10 employees

Less than 6 months

4.0

Affordable Functionality

Pros

The search functionality is excellent. I also appreciate the CRM features, and the project management capabilities are robust.

Cons

It's not very mobile-friendly. I'd like a simpler way to set privacy on uploaded files.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

7