Field Complete Reviews

“Made us more productive overnight

Pros

I got through the learning curve almost immediately. I was amazed at how quickly we started using it on a large scale.

Cons

I would have appreciated another integration, maybe with accounting software.

“Happy consumer

Pros

The platform is highly intuitive and offers outstanding capabilities for organizing various tasks and meticulously tracking work orders. Its design makes it incredibly easy to manage workflows efficiently, ensuring that all tasks are systematically arranged and monitored with precision.

Cons

There's a lack of integration for linking to other software beyond QuickBooks.

“Great service

Pros

How simple it is and how it streamlines the entire scheduling and job management process for our company.

Cons

I wish this product had been released sooner.

“Overall fantastic

Pros

It lets me handle everything from one platform instead of the old chaotic method.

Cons

It seems to have everything I need to run the business, and I'm eager to see more features.

“Recomendation

Pros

The product is easy to operate, and their support team is fantastic at helping customers.

Cons

It was a bit challenging to use at first, but I received support.

“Review

Pros

The scheduling process is quite easy, and it provides a clear view of a technician's route for the entire day. This simplicity makes it really easy for me to keep track of where each technician is supposed to be throughout the day.

Cons

It can be a little glitchy at times, but it's manageable.

“Appliance repair

Pros

The scheduling and dispatching features are remarkably easy and operate exceptionally well. They streamline the process, making it easy to arrange and manage tasks efficiently, ensuring everything runs smoothly without any hassle.

Cons

There's nothing to complain about; it keeps getting better with each update.

“Lanier Home Restoration

Pros

The ability to generate reports on various aspects in real time and the top-notch customer service.

Cons

The interface has a bit of a learning curve; it takes some time to get used to, but once you do, it's quite intuitive.

“Good software for employee or technician scheduling

Pros

When we assign work orders to techs, sometimes they can't see the jobs and often have trouble finding them.

Cons

It's very easy to use, but it's a bit complex for employees or technicians.

“100% recommended!

Pros

It's very easy to learn. The sales team helped me understand every feature I needed, and everything has been excellent so far!

Cons

I don't have any comments to make.

“FC review

Pros

How approachable the software is and the speed of its tools.

Cons

We have two areas using FC, and when we assign a job to the other area, FC tends to break, making updates impossible unless they do it first or we redo everything.

“Field Complete Review

Pros

I can track my tech's daily schedule and routes, handle all communication through the app, submit estimates, share photos, etc. I appreciate having everything in one place without needing to manage emails, texts, or spreadsheets.

Cons

The reporting feature takes some getting used to.

“Field Complete Review

Pros

I appreciate that Field Complete offers very detailed videos to help users understand their products better. Their representatives are always available to assist when you call or email.

Cons

My least favorite part about Field Complete is that I can't delete certain items; I have to contact my representative to do it for me.

“Ready to improve efficiency?

Pros

I love how user friendly it is. I can schedule my contractors, monitor their progress, and plan their routes for the day.

Cons

I have no negatives to mention; only positive things to say about this product.

“I have only started using Field Complete recently and I'm amazed. Great Program!!

Pros

The feature to submit invoices directly to customers via email is fantastic. Having all pictures and documents sent along with the invoice is a great option.

Cons

Searching property addresses, work orders, and job IDs could be more intuitive. I can't delete uploaded documents directly, only uncheck them.

“Would not be able to run our company without it anymore!!

Pros

I enjoy the ease of scheduling work for our technicians anytime, anywhere without having to drive to the office! I can also track our technicians' time and updates in real-time.

Cons

I haven't faced any issues so far, having an "update" feature to send clients current pictures would be great, but otherwise, I've had no complaints. I love it!

“Easily navigatable and usable for any user if they just use the features.

Pros

We can access everything we need if users utilize the program effectively. Pictures, chats, and information in work orders are easy to locate with the job ID or work order number.

Cons

There's some miscommunication; sometimes our techs are not very clear with grammar, which makes it hard to proceed.

“Constantly improving user-friendly software. Great help in managing and tracking field activities.

Pros

Intuitive, adaptable to various business needs, helps track technicians and arrange itineraries efficiently, and offers a variety of features to streamline workflow.

Cons

There is no such thing as a bug-free app; the design is mediocre. I wish it had a real-time GPS tracking feature.

“Great

Pros

It is simple and easy to use. Syncs with QuickBooks. You can pull almost any report. I like the color changes after a work order is updated and seeing who last updated or created the work order. All communication from techs, dispatchers, and accountants is visible. I appreciate how the software sends emails with supporting documents and pictures attached.

Cons

I need training on how to create and save filters for pulling reports. It would be helpful if the software sent notifications if a work order was revised after completion.

“Outstanding tool to optimize operations for any size of the business!

Pros

Easy to use; functional; comprehensive. Calendar, data storage, notifications, internal messenger, geo services, and more.

Cons

It runs the business on its own without me being involved ;) I'm looking forward to an updated version that addresses this bug.