Foundation Software Reviews

“ease of use stands out”

Pros

I really like how simple the system is to use. Entering information once and having it carry across the different modules saves a lot of time. Support has also been very helpful and pleasant to work with although there are times when the team seems so focused on individual modules that they miss how changes affect the rest of the system.

Cons

At times, the system will shut down unexpectedly which is frustrating. I've also noticed that when moving to the next screen, the cursor is not always active in the field like it used to be. Because of that, I have to grab the mouse and click into the box before I can keep going.

“Feels dated”

Pros

After learning how the workflow works, it stays pretty much the same every time. The system is stable and dependable and I use it to complete payroll without any major issues.

Cons

Some tasks take far too many steps to get through. The software also feels very outdated and it would be much better if it were web-based.

“Highly customizable”

Pros

I love how much flexibility there is to customize parts of the employee reports and the input fields we need to capture specific information.

Cons

I do wish there were more job-level customization options, like setting up travel pay by job. Some of the basic functions also take a few calls and tutorials to fully understand. It would also help a lot if ACA codes could be entered and then tracked automatically throughout the year.

“all the tools we need”

Pros

Its easy to operate and it has the core features we need to handle our work effectively. The support team has also been responsive and helpful whenever assistance is needed.

Cons

Customer service used to be responsive and included at no extra charge but now it seems to be moving toward paid training and support. The built-in Report Writer also isn't strong enough to create truly useful reports and the integration with Procore has not been dependable.

“No experience needed”

Pros

Coming into it with no prior experience, I was able to learn it quickly because the system feels very user-friendly. Once I started approaching it more like a database, it became simple to understand how it handled different transactions.

Cons

you can't actually delete incorrect transactions. I understand that keeping them preserves the audit trail but there are times when it would be really helpful to remove a transaction completely as if it had never happened.

“provides detailed reports”

Pros

One of the best parts for us has been the detailed financial and job costing reports, along with the outstanding consultants and training team. They've been incredibly helpful and a big reason we enjoy using the software.

Cons

Entering data does take more time than expected although it starts to feel more natural as you get more experience with the system. Since we operate on a cash basis, we've also run into a few issues with the balance sheet not balancing properly.

“Foundation User”

Pros

I love the capability to extract and filter reports for my projects. It really helps me narrow down the information I need.

Cons

I'm not a fan of the numerous steps and windows involved in updating an AIA pay App.

“Accounts Payroll/HR User”

Pros

I wasn't a fan of most of the features offered by Foundation. I suppose after a few years, I got used to its quirks and was able to navigate it.

Cons

The list is extensive. The system is cumbersome, unstable, and the customer service was impolite and mostly unhelpful.

“Great Accounting Software for Construction”

Pros

I've been using Foundation for over 12 years. A couple of years ago, we considered switching to another software but it didn't have as many features as Foundation, so we decided to stick with it.

Cons

It would be great if the program could be slightly updated to resemble windows more.

“Agrxis Review on FOUNDATION”

Pros

Foundation was an amazing software for my legal practice. I absolutely loved its extensive feature set, specifically tailored to meet the needs of law practices. The accounting module, which is powerful and easy to use, streamlined my financial administration tasks such as billing, invoicing, and trust accounting. It seamlessly syncs data and allows for efficient workflows with other essential systems like time tracking and case management. The configurable reporting features provided clear insights into my firms financial status, enabling me to make informed business decisions.

Cons

While FOUNDATION has been an incredible software solution for my legal practice overall, there are a few features that I didn't find as impressive. Among the aspects I liked least was the learning curve required to grasp its advanced functions. It took me some time and effort to fully understand and utilize the system as a new user.

“Stay away”

Pros

When we purchased it in 2017 it seemed like the right product. However after the company was sold, things went downhill from there.

Cons

The customer service and transparency regarding outages are commendable.

“Plenty to offer but not optimized for practical use.”

Pros

Compared to other accounting software, Foundation offers a wider range of modules for construction companies. It gets the job done.

Cons

There are many modules available, but several basic features are lacking. For example, the Payroll module is fully functional, but there's no option to print Corrected W2 forms. When I contacted support, they mentioned that this functionality is not available, and I should visit the IRS website to print one. Many functions daily seem to cancel each other out or overlap, like the Equipment and Payroll modules for work orders. The permission levels for security are not optimized, as access to Vendors either provides all information, including account deposits, or nothing at all. There's no option for two tiers of permissions for employees; it's an all or nothing approach. Bid Proposals cannot be copied to AIA's, and the Mobile Time App is not user friendly at all, with frequent sync errors. On the web, I often need to clear cache and cookies or use private/incognito mode to use it. The training at the beginning only covers basic use, and they don't import previous data, only bringing in balances. If you request data import later, they say it should have been done initially when going live. After going live, there's no assistance unless you use their consulting service, which comes at a cost of $250 per hour. The Scheduler module has not been updated in over three years, and there's no option to export it to Excel or access it in the field, only print. The Document Imaging feature for invoice approval routing feels outdated, lacking an audit log and only showing the last change made on a transaction. The list of issues goes on, spanning the last three years of use, but it gets the job done with some limitations.

“Good construction software especially for payroll.”

Pros

The payroll features were particularly helpful when it came to tracking union jobs and prevailing wage.

Cons

The overall features and system feel outdated and antiquated.

“Look for another System”

Pros

To be honest, this software doesn't have many pros. The only positive thing I can say is that the update process is smooth.

Cons

The Service Module seems like an afterthought, perhaps created just to offer a complete package. The mobile app's bugs and synchronization with the office have been challenging to resolve despite multiple attempts with Foundation. Customer service often fails to provide the necessary help, responding with "I don't know how to do that" or "I'm not familiar with that." They don't even offer alternative solutions or suggest contacting someone who can assist. However, they are willing to charge additional fees to fix issues that have been present since the beginning.

“Easily deployed and onboarding experience was amazing”

Pros

It was almost unbelievable how quickly we were set up and ready to go live with the software. We have eliminated our employees manual data entry and just imported the timecards. All the payments have high visibility so that other people can see what was sent and invoiced. Payable features are simple, and data input is quick and uncomplicated.

Cons

I would appreciate the ability to produce additional reports that only include the data I want. Also, some things require importation into Excel, which seems like an extra step that could be cut out.

“A lifesaver for our company. Its totally recommended from a construction point of view”

Pros

We weren’t able to manage our business like we used to (partly due to the pandemic and travel bans) and were seeing a decline in our projects. Foundation and its excellent project management capabilities saved our company!We had another program that we used (which I will not name), but it couldn’t handle the RFC. We can now accurately track open requests thanks to the Foundation.

Cons

Foundation really doesnt have much wrong with it, since it meets almost all of our needs. If anything, it was our team that was reluctant to commit to the new software and change their old habits.

“Great for billing and cost control in construction”

Pros

It has a lot of automated features that help me save time, such as quick reversal buttons in accounting that will automatically create the reversal of AP Payments, AP Invoices, Journal Entries, and more. Change orders are closely related to our billing and updating the billing line item there will return you to the AIA screen automatically, which is great. Overall, the system allows you to enter your information quickly and generates a wide range of results for each department.

Cons

They need to improve their reporting features. If Foundation ever showed promise of adding more reporting tools, such as clock-in time reporting, which is one of the most used reports in my company and I have to look elsewhere for, I would completely switch over.

“The foundation is very reliable and has excellent reporting capabilities.”

Pros

We have a multi-state and multi-union (and quite complex) system of work, and the Foundation has been able to manage all of that with ease. Time input is also really simple, and its simple to tie hours to jobs and tasks. The support team is exceptional, and the technology is incredibly user-friendly. I have excelled at job costing, union reports, and HR data, including 401k reports. Also, there are no fees based on the number of employees in the system.

Cons

I dislike the fact that if I have several payroll cycles calculated and I need to delete one, it deletes all the computed cycles! not just the one I had selected. I cannot explain in words how frustrating that is.

“The foundation saves you hours of work and promotes collaboration.”

Pros

It has a distinct workflow consistency across modules and a close relationship with their Payroll4Construction product. There is no user conflict when several users are using the same module. Print templates for checks, invoices, and other documents are simple to edit.

Cons

The reporting module doesnt offer a lot of personalization or customization options. However, we have been able to bend them just enough to satisfy our needs.

“Great experience overall! ideal for mid-sized businesses”

Pros

Implementation was quick, and usability is a breeze. I love using the outstanding payroll features, especially the timecard import, which reduces data entry for all employees to a bare minimum with the exception of overhead. It has made accounting easy as well, and we can link copies of the invoices to the payable features so that other people can see what was sent and invoiced. Payable features are simple to use, and data input is quick and uncomplicated.

Cons

I would appreciate the ability to produce additional reports and lists without including the reports other data. Some things require importation into Excel, which seems like an extra step that could be cut out.