Foundation Software Reviews

“Clunky, antiquated, not user friendly

Pros

There are a lot of different reporting options if you're willing to dig.

Cons

This program isn't intuitive at. all. Which takes away from any efficiency efforts. You have to drill down to find any reports or functionality you might be looking for. Every step requires 3 other steps and a box checked to get the desired reports or information. And least importantly, but doesn't help with anything but the narrative that the system is antiquated - the interface is stuck in like Windows 2000. Please, Foundation Software - HIRE A UX Designer!

“Foundation User

Pros

I love the capability to extract and filter reports for my projects. It really helps me narrow down the information I need.

Cons

I'm not a fan of the numerous steps and windows involved in updating an AIA pay App.

“Accounts Payroll/HR User

Pros

I wasn't a fan of most of the features offered by Foundation. I suppose after a few years, I got used to its quirks and was able to navigate it.

Cons

The list is extensive. The system is cumbersome, unstable, and the customer service was impolite and mostly unhelpful.

“Great Accounting Software for Construction

Pros

I've been using Foundation for over 12 years. A couple of years ago, we considered switching to another software but it didn't have as many features as Foundation, so we decided to stick with it.

Cons

It would be great if the program could be slightly updated to resemble windows more.

“Agrxis Review on FOUNDATION

Pros

Foundation was an amazing software for my legal practice. I absolutely loved its extensive feature set, specifically tailored to meet the needs of law practices. The accounting module, which is powerful and easy to use, streamlined my financial administration tasks such as billing, invoicing, and trust accounting. It seamlessly syncs data and allows for efficient workflows with other essential systems like time tracking and case management. The configurable reporting features provided clear insights into my firms financial status, enabling me to make informed business decisions.

Cons

While FOUNDATION has been an incredible software solution for my legal practice overall, there are a few features that I didn't find as impressive. Among the aspects I liked least was the learning curve required to grasp its advanced functions. It took me some time and effort to fully understand and utilize the system as a new user.

“Stay away

Pros

When we purchased it in 2017 it seemed like the right product. However after the company was sold, things went downhill from there.

Cons

The customer service and transparency regarding outages are commendable.

“Plenty to offer but not optimized for practical use.

Pros

Compared to other accounting software, Foundation offers a wider range of modules for construction companies. It gets the job done.

Cons

There are many modules available, but several basic features are lacking. For example, the Payroll module is fully functional, but there's no option to print Corrected W2 forms. When I contacted support, they mentioned that this functionality is not available, and I should visit the IRS website to print one. Many functions daily seem to cancel each other out or overlap, like the Equipment and Payroll modules for work orders. The permission levels for security are not optimized, as access to Vendors either provides all information, including account deposits, or nothing at all. There's no option for two tiers of permissions for employees; it's an all or nothing approach. Bid Proposals cannot be copied to AIA's, and the Mobile Time App is not user friendly at all, with frequent sync errors. On the web, I often need to clear cache and cookies or use private/incognito mode to use it. The training at the beginning only covers basic use, and they don't import previous data, only bringing in balances. If you request data import later, they say it should have been done initially when going live. After going live, there's no assistance unless you use their consulting service, which comes at a cost of $250 per hour. The Scheduler module has not been updated in over three years, and there's no option to export it to Excel or access it in the field, only print. The Document Imaging feature for invoice approval routing feels outdated, lacking an audit log and only showing the last change made on a transaction. The list of issues goes on, spanning the last three years of use, but it gets the job done with some limitations.

“Good construction software especially for payroll.

Pros

The payroll features were particularly helpful when it came to tracking union jobs and prevailing wage.

Cons

The overall features and system feel outdated and antiquated.

“Look for another System

Pros

To be honest, this software doesn't have many pros. The only positive thing I can say is that the update process is smooth.

Cons

The Service Module seems like an afterthought, perhaps created just to offer a complete package. The mobile app's bugs and synchronization with the office have been challenging to resolve despite multiple attempts with Foundation. Customer service often fails to provide the necessary help, responding with "I don't know how to do that" or "I'm not familiar with that." They don't even offer alternative solutions or suggest contacting someone who can assist. However, they are willing to charge additional fees to fix issues that have been present since the beginning.

“Easily deployed and onboarding experience was amazing

Pros

It was almost unbelievable how quickly we were set up and ready to go live with the software. We have eliminated our employees manual data entry and just imported the timecards. All the payments have high visibility so that other people can see what was sent and invoiced. Payable features are simple, and data input is quick and uncomplicated.

Cons

I would appreciate the ability to produce additional reports that only include the data I want. Also, some things require importation into Excel, which seems like an extra step that could be cut out.

“A lifesaver for our company. Its totally recommended from a construction point of view

Pros

We weren’t able to manage our business like we used to (partly due to the pandemic and travel bans) and were seeing a decline in our projects. Foundation and its excellent project management capabilities saved our company!We had another program that we used (which I will not name), but it couldn’t handle the RFC. We can now accurately track open requests thanks to the Foundation.

Cons

Foundation really doesnt have much wrong with it, since it meets almost all of our needs. If anything, it was our team that was reluctant to commit to the new software and change their old habits.

“Great for billing and cost control in construction

Pros

It has a lot of automated features that help me save time, such as quick reversal buttons in accounting that will automatically create the reversal of AP Payments, AP Invoices, Journal Entries, and more. Change orders are closely related to our billing and updating the billing line item there will return you to the AIA screen automatically, which is great. Overall, the system allows you to enter your information quickly and generates a wide range of results for each department.

Cons

They need to improve their reporting features. If Foundation ever showed promise of adding more reporting tools, such as clock-in time reporting, which is one of the most used reports in my company and I have to look elsewhere for, I would completely switch over.

“The foundation is very reliable and has excellent reporting capabilities.

Pros

We have a multi-state and multi-union (and quite complex) system of work, and the Foundation has been able to manage all of that with ease. Time input is also really simple, and its simple to tie hours to jobs and tasks. The support team is exceptional, and the technology is incredibly user-friendly. I have excelled at job costing, union reports, and HR data, including 401k reports. Also, there are no fees based on the number of employees in the system.

Cons

I dislike the fact that if I have several payroll cycles calculated and I need to delete one, it deletes all the computed cycles! not just the one I had selected. I cannot explain in words how frustrating that is.

“The foundation saves you hours of work and promotes collaboration.

Pros

It has a distinct workflow consistency across modules and a close relationship with their Payroll4Construction product. There is no user conflict when several users are using the same module. Print templates for checks, invoices, and other documents are simple to edit.

Cons

The reporting module doesnt offer a lot of personalization or customization options. However, we have been able to bend them just enough to satisfy our needs.

“Great experience overall! ideal for mid-sized businesses

Pros

Implementation was quick, and usability is a breeze. I love using the outstanding payroll features, especially the timecard import, which reduces data entry for all employees to a bare minimum with the exception of overhead. It has made accounting easy as well, and we can link copies of the invoices to the payable features so that other people can see what was sent and invoiced. Payable features are simple to use, and data input is quick and uncomplicated.

Cons

I would appreciate the ability to produce additional reports and lists without including the reports other data. Some things require importation into Excel, which seems like an extra step that could be cut out.

“With Foundation, project managers dont have to rely on others to get the reports they need.

Pros

It has enabled us to centralize all project-related documents. I dont have to keep anything I use every day on my computer because the software keeps everything in the database that relates to the project. This means anyone from my project team can go directly to the PM software to get an update instead of waiting for me to come online, and vice versa. I was able to do most things myself, but I had help whenever I needed it.

Cons

It has a fully working mobile app but lacks the reports that our management requires to handle our job locations. Theres also a lot of navigation required to figure things out, which adds to the total time spent.

“No after sale support, cloud based servers down often

Pros

I find the software relatively easy to use and understand compared to other accounting systems.

Cons

I find the after-sale customer support absolutely terrible. Call-backs after logging a support request typically occur 2 to 3 days later and the support staff seem grossly incompetent with only a marginal understanding of the software functions.

“One of the finest accounting software for construction business

Pros

It has easy going features and is up to date with all my demands. It makes accounting easy for someone who has no clue from the get-go.

Cons

Kind of wish they had a more efficient support system, otherwise cant complain.

“This software makes management easy

Pros

Their support is a great help whenever you get stuck in a corner, their user friendly interface makes things easier to manage.

Cons

I wish I could come up with at least one flaw, but there really isnt any!

“Its great for accounting, but not more

Pros

It is a pretty simple software when it comes to all the accounting related matters.

Cons

They charge a bit too many times for each module which can make this a pricey software.