Jacob
Construction, 51-100 employees
More than a year
“Great product with AMAZING customer service”
Pros
The software is straightforward to use and customizable. It's uncomplicated, and the customer service is exceptional.
Cons
I wish there were more standard accounting reports available, such as year to date income statements and balance sheets, as well as the ability to customize standard budget reports. Having more filtering criteria to run reports would be fantastic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mark
Construction, 11-50 employees
More than a year
“My Foundation Software Experience”
Pros
We decided to use the SAS application, which provides us with 100% free support since we pay a monthly fee. Additionally Foundation takes care of tax tables and has them preloaded.
Cons
I believe Foundation is somewhat resistant to outside suggestions. Currently, they require written submissions from users like myself. I would prefer to explain my suggestion over the phone to a Foundation employee who can then document it. This way, they can fully understand the requested change and determine its feasibility. I would feel that my suggestion received a fair hearing and wasn't simply disregarded.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Gayle
Construction, 11-50 employees
Less than a year
“Great Software, Very Good Value, Oustanding Support. Usually get call back within 30 minutes”
Pros
Ease of use is a major plus. Once we got through the implementation, which was quite simple, we were up and running. The payroll importing feature for timecards is outstanding, eliminating daily data entry except for overhead employees. I can create my menu and follow the steps easily. Accounts Payable features are user-friendly, with quick data input and I can attach copies of invoices for others to view what was shipped and invoiced. Check writing is simple and automatically generates an additional invoice stub if the invoices exceed the check's space.
Cons
I did like to see the ability to create more reports and lists without extraneous data. Currently, I have to import to Excel for some things, which feels like an unnecessary extra step. It would be useful to insert blank lines on custom employee lists to separate employees. Additionally, there are no subaccounts for more detailed tracking, like repairs to buildings or keeping auto expenses separate unless you purchase the equipment module.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Toni
Construction, 11-50 employees
Less than 6 months
“GREAT TIMESAVER!”
Pros
Adapting to the new accounting system is taking some time, considering we previously used QuickBooks Pro Desktop and relied on manual calculations. QuickBooks had limitations with job costing, making it challenging to run accurate reports. However, Foundation has completely transformed our processes! We can now automate various tasks such as job costing, material tracking, payroll, invoice approvals for accounts payable and correspondence tied to specific jobs via email. Furthermore, we can track our equipment all in one place and link each transaction to the relevant job when necessary. Although we're still in the early stages with Foundation, we're excited about the many years of service ahead.
Cons
So far, we haven't encountered many things that we dislike. The setup process is highly detailed, but the implementation team has been fantastic. The only significant issue we've faced is that our salesperson and account manager are not the same person. We had developed a strong relationship with our salesperson during the six months we were searching for a new ERP. Now, I feel like I have to explain everything about our business all over again, and possibly reexplain it once the implementation team is done.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nichole
Construction, 51-100 employees
More than a year
“It gets the job done but lacks some versatility”
Pros
I find customer care and tech support to be excellent. They assist me with everything I need.
Cons
I wish certain connections were available that are not currently. The invoice entry for AP could definitely use some improvement.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
10
Functionality
7
Anonymous
Construction, 11-50 employees
More than a year
“Project Management”
Pros
This software is fantastic for keeping all project-related documents in one place. It connects all the items I use daily to the project, so I do not have to store them on my computer.
Cons
It took me a little time to navigate and figure out where and how to get things entered, as well as creating forms. Overall, there is not much I dislike.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Casey
Construction, 11-50 employees
Less than a year
“User Friendly”
Pros
I love how user-friendly Foundation is. Whenever I have needed help, their fantastic support reps have always been there for me.
Cons
I find it quite simple and easy to use. I have not come across anything I do nt like. There are a few features I did like to see, but those are just personal preferences.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Lynn
Engineering, 51-100 employees
More than a year
“Amazing Construction Accounting Softwarez!”
Pros
When my team and I conducted our initial search for construction accounting software, Foundation Software outperformed three competitors by excelling in several areas: 1. Job costing, 2. The report genie (no need for expensive crystal reports), 3. The payroll module, including certified payroll reports and the ability to upload certified payroll to the DIR in California or to Lcp Tracker, 4. The ability to cloud Foundation Software with SaaS, 5. Customer support, 6. The price point.
Cons
No CAM software, whether its Viewpoint, Sage 300, or Foundation Software, will ever be perfect. Having used all three in my career, I can always find issues with each. My main issue with Foundation Software is the invoice approval process for accounts payable invoices. It does not seem as seamless as with their competitors, so we are using an old-school method where our project manager codes the invoices by hand and uses manila folders. To be fair to Foundation Software, Viewpoint relies on expensive crystal reports for reporting, and Sage 300 could use a facelift to be more user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wendy
Construction, 51-100 employees
Less than 6 months
“Happy new customer!”
Pros
The software is very user-friendly and both the training and customer service have been excellent.
Cons
So far, we like everything about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Annette
Construction, 11-50 employees
More than a year
“Love FOUNDATION Software”
Pros
Every aspect of FOUNDATION is incredibly user-friendly! Whenever I run into issues, I am always impressed by their amazing support team. FOUNDATION manages every function in the construction business, including keeping track of my inventory so I do not have to spend my entire weekend crunching numbers. I have never encountered a happier support team than FOUNDATIONs they select and train their employees with great care, and they are extremely patient and accommodating if I do not understand something after its been explained. They take the time necessary to help me grasp every detail.
Cons
I once encountered an issue where I could not get something from the software that I needed. However, it was added in the next software update. FOUNDATION clearly listens to their customers and makes improvements based on their feedback.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mendy
Construction, 101-500 employees
More than a year
“Foundation software review”
Pros
The software was easy to use after the initial training. The invoice attachments feature was new to us and proved to be very helpful.
Cons
The reports contained the details I needed but when I tried to export them, they came out unreadable.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
2
Functionality
6
Marc
Construction, 101-500 employees
More than a year
“Great solution for our needs”
Pros
The interface is very user-friendly, and running MS Query through the SQL database allows me to generate a wide variety of reports.
Cons
Some of the standard built-in reports in the payroll module are not very comprehensive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cassy
Construction, 11-50 employees
Less than a year
“Too many clicks and not user friendly”
Pros
The project management tab is fantastic. Its great to have everything for one job consolidated in a single location.
Cons
I am not pleased with much of it. The software is not user-friendly and I frequently have to call for help, even though I consider myself tech-savvy. There are too many unnecessary clicks; for instance, running a report requires inputting dates, whereas ComputerEase usually runs reports for the year without needing specific dates unless requested. This is just a minor detail, but as a huge fan of ComputerEase, I found that software easy to learn and use quickly. Also, changing any detail in Foundation is a very tedious process, and any adjustments make the reports look messy. I think most people who like this software have not used other construction accounting software. They get excited about having everything in one place. I have a long list of suggestions, so feel free to call me anytime!
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
7
Functionality
2
Ed
Construction, 11-50 employees
Less than a year
“Good product for construction companies”
Pros
I like the consistency of workflow across modules, the tight integration with the Payroll4Construction product and the minimal conflicts when multiple users are in the same module. Our previous accounting system caused daily conflicts. Posting is streamlined with good paperless options, and its easy to modify print templates for invoices, checks and more.
Cons
The report module could be a bit more robust when it comes to creating custom reports. While we've managed to build reports that meet our needs, they aren't as customized as those we could create with our previous system (which used Crystal Reports).
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Diane
Construction, 51-100 employees
More than a year
“FOUNDATION Construction Accounting Review”
Pros
I liked that it offered a construction-friendly platform.
Cons
The security was lacking at first but has improved significantly now.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
David
Construction, 51-100 employees
More than a year
“the best”
Pros
The all in one aspect of the accounting power combined with the project management module is something I like the most.
Cons
Some aspects can be cumbersome. The PM module needs a more user-friendly interface.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brian
Construction, 500+ employees
More than a year
“Great ERP system for small to medium sized business”
Pros
It was easy to set up and manage. The administration side is very intuitive and comes with many features.
Cons
I can't force password changes. Additionally, the software creates two local SQL users for each user account added to Foundation. The second account is not necessary and should be manually deleted from SQL for security reasons.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Nicholas
Construction, 51-100 employees
Less than a year
“Easy to Navigate”
Pros
I found this software easy to navigate and was able to learn it quickly.
Cons
I had trouble importing information but Foundation helped me resolve the issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Denice
Construction, 51-100 employees
More than a year
“Support is Phenomenal!”
Pros
The versatility, access to our own data and support from implementation through to current issues have been outstanding. The price is fair for the true value it provides.
Cons
Customizing invoices, Pos and similar documents can be cumbersome.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Margi
Construction, 11-50 employees
Less than a year
“Custom Homebuilder T&M”
Pros
The flexibility to meet our operational needs is fantastic. Billing is much easier with Foundation compared to our previous software.
Cons
Reporting is scattered, and I am still searching to find the reports I need.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10