Houzz Pro Reviews

“awesome room scanning feature”

Pros

The room scanning feature is a real time-saver since it removes the need for physical measurements and it's especially useful for creating a 3-D in-room experience.

Cons

Constant pop-ups make the platform frustrating to use and navigating it or setting up the initial templates is harder than it should be because it isn't very user-friendly. Some of the chats have been helpful though.

“Makes my business look professional”

Pros

Having the client dashboard has really elevated how professional my business looks and it makes communication with clients about design decisions much more simple on both sides. Creating 3D floor plans is also very approachable even without any CAD background and the walkthrough feature consistently impresses clients. On top of that, the support team is quick to respond whenever help is needed.

Cons

I do wish custom 3D models were included in the standard subscription instead of being offered as an add-on. It would also be better if adding custom wall details such as molding and wallpaper, to the 3D floor plans was more simple.

“organized our renovation business”

Pros

Running our house building and renovation business is much more organized with this all-in-one platform. The financing and payment integrations are a big plus, the estimating tools are really useful and the client dashboard keeps everything in one place. The 3D design and walkthrough features are especially impressive and add a lot of value.

Cons

There's definitely a learning curve with it. To really get the most out of the software, you have to put time into training your team and helping everyone get comfortable with the system.

“Works well for me”

Pros

After searching for a takeoff application, this one has been a really good option and it's simple to handle. I'm still in the process of learning everything it can do.

Cons

The feature set can feel a little overwhelming at first if you don't have any background using customer relationship management tools.

“Outstanding designer support features and the project tracking tools”

Pros

Between the designer support features and the project tracking tools, this platform gives me a lot of useful options to work with. It also does a solid job as a CRM which helps keep things organized. The invoicing system works well for what I need too.

Cons

design side still feels a bit underpowered. Features like mood boards, the library and 3D design are there but I'd really like to see them become much stronger.

“Camera room mapping is fantastic”

Pros

Being able to map out a room with the camera has been my favorite feature. It completely changed the way I work and was the big reason I decided to switch over from IVY.

Cons

The downside is how many add-ons come with extra charges. Budgeting is such an essential part of the design business so it really feels like that should already be included in the plan.

“overpriced and awful service”

Pros

This has been a terrible program paired with horrendous service and they seem to have absolutely no regard for their customers. Honestly I don't have a single good thing to say about this company.

Cons

Customer support was awful from start to finish. They kept charging me even after I canceled my subscription which felt completely dishonest. There was no real help offered to resolve the problem and the software itself is far too expensive for such basic functionality.

“Superb prebuilt templates”

Pros

Creating estimates is much quicker with the prebuilt templates and AI assistant which takes a lot of time out of the back-end work and lets me spend more attention on the actual construction side.

Cons

Getting 3D plans entered and pulling takeoffs from them does take some time to learn. That said the guide videos have been useful for figuring out how the process works.

“All-in-one Suite”

Pros

I really like that it's a complete suite of tools that brings everything I need into one place. It makes managing everything so much easier without having to switch between different platforms or programs.

Cons

I find restrictions in the editing feature of the estimate tool, especially for the project types I work on.

“Works well for my needs”

Pros

It is an amzingly design tool for both designers and their clients.

Cons

I enjoy using Houzz but the setup was neither fun nor easy.

“Contractors, be alert!”

Pros

I really appreciate that they support small businesses and help them grow and thrive.

Cons

The tool is not as simple as many might think. When you do not have leads, you are pressured into a year-long contract and the leads are not solid. The screening process is seriously flawed.

“Standout all-inclusive choice”

Pros

It offers an all-in-one option that really stands out when compared to other choices.

Cons

I do not use all the departments available so cannot say much.

“No support, so avoid subscribing”

Pros

The software is not terrible, but I would not recommend subscribing.

Cons

There is no customer support for overseas, and no one ever calls me back. The trial balance is a mess due to syncing issues and mapping with Houzz.

“Must-have for subcontractors”

Pros

Houzz offers alot of customizations. It lets me store portfolios of project plans and share the scope with interested subcontractors.

Cons

The price is a bit too high but I believe its worth it.

“I love it!!”

Pros

I value the option to express myself freely.

Cons

I'm always finding customers, finding customers, and then still finding more customers – it never stops for me!

“Ideal for beginners”

Pros

Having a comprehensive system and collaborating with my marketing and advertising team is something I truly appreciate.

Cons

Personally, I find it to be quite expensive, and the leads haven't shown much promise so far.

“Go-to platform for architects & designers”

Pros

I'm impressed with how this platform has transformed into a design oriented solution and is focused on supporting professionals in managing their businesses. Initially, our goal with Houzz was to have an easily discoverable portfolio for prospective clients. Additionally, we wanted to stay updated on customer satisfaction. Currently, we have been attracting better clients through Houzz, which clearly shows the company's commitment to continuous improvement.

Cons

The current cost is a bit too steep for our budget.

“Good, though not perfect”

Pros

I receive leads directly in my inbox, and most of them are highly qualified.

Cons

Many leads simply don't respond unless you reply instantly.

“Best lead generation tool”

Pros

Houzz is by far the best website for generating customer leads. The detailed information provided by Houzz about potential customers is so valuable that I can hit the ground running when we meet. Moreover, the website's aesthetics are as impressive as its functionality. It's renowned for showcasing "after" pictures for those outside the construction industry, while also offering a comprehensive and searchable repository of finished projects that builders can use in real time to assist customers during the planning phase of a renovation.

Cons

I have no complaints at all. This site is excellent for builders, tradespeople, and homeowners alike.

“Quick and easy estimating”

Pros

I find Houzz Pro excellent for creating estimates and project models. It breaks everything down clearly and is really easy for me to use.

Cons

I haven't encountered any issues, and I'm still exploring all the features within the app.