Total 27 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

52%

3

Stars

7%

2

Stars

0%

1

Stars

7%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B
Britney

Electrical/Electronic Manufacturing, 11-50 employees

Less than a year

1.0

Not worth your money!

Pros

I am really disappointed as I came to know that sales team promotes features that do not exist in this software. They assured us it would meet all our needs but it definitely does not.

Cons

Nothing works correctly ever. I process payroll weekly and constantly need to double-check, sometimes triple-check what the software does and does not do. Also the PO system does not work as they promised. We cannot enter a full invoice number from our vendors due to the character limit. Plus fixing things in Jonas feels nearly impossible.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

1

Functionality

2

M
Megan

Hospitality, 51-100 employees

Less than 6 months

4.0

Offers easy customization options

Pros

Jonas is fairly easy to navigate and customize. Also adjusting buttons and updating prices is a not a problem anymore and training others to use the system was easy too. In short my experience with this software has served me simply the best.

Cons

I often encounter glitches. And whenever there is a change in the system, I believe there should be a tutorial available for staff.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

K
Karen

Construction, 51-100 employees

More than a year

5.0

A complete solution for our industry

Pros

Jonas does an excellent job of bringing all parts of our business together in one software platform. Plus they are always on top of updating the software to make sure it stays current and meets our needs.

Cons

I wish there were a better training system. When a new employee joins us it would be great if Jonas provided a more effective training tool for us to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Paolo

Construction, 51-100 employees

Less than a year

5.0

5 stars from my side to Jonas

Pros

With Jonas, we can now easily manage and see all the purchases made every day. It also helps us track where each employee has been so we can plan future schedules accordingly. Before Jonas, we were using multiple spreadsheets, but now everything is in one place as it's like a one-stop shop for us. Also now it is very easy to use once trained. Navigation is simple as well and I can find everything with just one click and it is designed to be very user-friendly.

Cons

I am overall happy at this point. I do not have any concerns or plans to change. However, I imagine that certain issues might arise over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Dina

Construction, 51-100 employees

More than a year

4.0

Using it for over a decade and not planning to switch!

Pros

Our company has been using this software for over 10 years. As we have grown and needed to track labor and materials per job site, Jonas has handled this perfectly for us.

Cons

I use two monitors and when I open a new window, it always opens twice. This problem started after my last upgrade and it is quite annoying.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

S
Shelley

Construction, 11-50 employees

Less than a year

4.0

Reliable choice!

Pros

I really like that the software offers many different report options. Over time, I have learned where to find and use these reports properly.

Cons

I found it challenging to figure out which reports would give me the information I needed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

P
Patsy

Construction, 51-100 employees

More than a year

4.0

Choosing Jonas was the right decision!

Pros

I switched to Jonas mainly for the Job Costing feature and it continues to make my life easier. Payroll has also proven to be quite efficient, especially with managing multiple union agreements. Plus Jonas has helped us streamline our accounting processes and made everything run a lot more efficiently.

Cons

What I like least about Jonas is the Report Design feature. I find it hard to maneuver and create the reports I need.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8