Jonas Construction Software Reviews

“Easy payroll reporting system”

Pros

Navigating the system was very easy for me and I did not need much effort to get started. I find the payroll feature works very well for entering time and the reporting tools exceeded my expectations when searching for information.

Cons

On the downside, the ERP setup makes it harder to share information with Project Managers and other COIs. Access for sharing that information feels pretty limited overall.

“User-friendly and has the potential to grow”

Pros

I am really impressed by how easily I can learn this software for daily use in various aspects of my job. Plus it includes all the basic features I need for efficient project management. So overall, it is a reliable choice for managing construction projects every day.

Cons

I think it could be improved by adding more advanced project management tools that would allow managers make better strategic decisions.

“Quick-start project platform”

Pros

Becoming comfortable with this software for everyday work did not take long for me which really stands out. I find it includes all the essential features needed to manage projects efficiently across different areas.

Cons

That said it would be even better with more practical and advanced project management capabilities especially tools that could help managers make stronger strategic decisions.

“Support is nowhere to be found”

Pros

It was great when we were a small company as it handled all of our business needs.

Cons

I came to conclusion that support is lacking. It feels like an act of Congress to get something as simple as an additional license.

“Poor support experience”

Pros

It worked really well when our company was smaller and I found it covered all of our business needs at that stage.

Cons

Support quality was disappointing and even getting something as simple as an extra license feels way more complicated than it should be.

“A decision I regret”

Pros

Jonas gets the job done when it is working, but to be honest, it is the least liked software in our organization. Because the big issue is that it breaks down a lot and when that happens, there is basically no customer support to help out. Also I find it really clunky to use and when it does fail which is pretty often getting any sort of technical support feels almost impossible.

Cons

The support is basically non existent, and it feels like they couldn't care less about their customers once they have got your money. When the product does not work right which happens a lot, there is no interest in helping or fixing things. For example we have been trying for two almost 2 to get technical support for an issue thats stopping us from completing our month-end financials. Even reaching out to our account manager hasn't helped, so now am just browsing the "Meet the Team" page, hoping to get someone important at Jonas to pay attention and help us out. And honestly at this point, I am looking for a replacement software because the lack of customer support has turned this system into a very expensive problem.

“No customer support service”

Pros

Using this software feels buggy and difficult to me and I have found that getting technical help when something goes wrong is nearly impossible which has been frustrating.

Cons

There's essentially no support at all and no real concern for customers once they've been paid. When the product fails to work properly which happens often, there's no meaningful effort or interest in helping resolve it.

“Offers the best customer service”

Pros

Jonas has been proven to be a game changer for our manufacturing business. We've been able to benefit from its features to improve our project management and deliver top-notch services to our clients. One of my favorite features is the bookmark option as it is so easy to have multiple screens open at the same time. And the team behind Jonas is also great as they're always open to feedback and suggestions to keep the product fresh and updated. Especially our network administrators enjoyed the Jonas user conferences, where they gained valuable insights from the seminars and had the chance to network with other users.

Cons

Implementing Jonas is not at all easy as it has been really time-consuming for us. And the new Jonas dispatcher and scheduler, which is very different from the prior dispatch board, comes with a steep learning curve. Plus working with the customer team to prepare an eMobile app has been tedious at best. But it is a relief that the customer care team actually cares enough to give us all the time that we need in order to prepare the required information. We are hoping that it will simplify our operations and eventually flatten the learning curve as well.

“My experience with Jonas was pleasant”

Pros

Well I did say my experience with this has been really good, enjoyable and very helpful. What I like the most is how easy it is to use and how unique it feels compared to other options available.

Cons

One thing I disliked most was the greeting, which seemed to be caused by a sudden failure, possibly due to internet issues and its quality.

“easy ERP system”

Pros

One thing I appreciated most was how simple it was to use and I found it quite distinctive compared to other options.

Cons

The part I liked least was the greeting feature which seemed to be affected by a sudden issue, possibly related to the internet connection or network quality.

“Exceptional yet affordable”

Pros

I am going to make it simple for the readers. When selecting CM software, you are supposed to ask three fundamental questions and Jonas is the answer to all of them. First, Jonas is reasonably priced. Second, they have amazing customer care service. Third, they really appreciate the feedback.

Cons

In the 20 years we have been with the company, the dispatch board is really the only thing that stands out as a problem. It still works the way it's supposed to but it could definitely be more efficient when it comes to scheduling daily calls.

“A complete software it is!”

Pros

Jonas software covers everything we need it to and it works really well for us. If something goes wrong, the Jonas team is quick to step in. They can even take over your computer (with your permission, of course) and fix the issue remotely while you watch. The best thing is that they are always pretty quick about it. So overall I find Jonas simply the best because of everything it can do. From payroll and billing to AR/AP, job costing and service dispatch it is an all in one solution.

Cons

Me personally find it way easier to use the arrow keys instead of the mouse to navigate in Jonas. That said, some other users here prefer using the mouse, so it is really a matter of personal choice.

“Complete job costing”

Pros

The biggest strengths of this software is how much it handles in one place and I find it very useful that it covers payroll, billing, AR/AP, job costing and service dispatch as a complete system.

Cons

Navigation tends to work better with the arrow keys than with the mouse. That works fine for me since I prefer using the keyboard but some people here would rather be able to rely more on the mouse.

“Minimize data entry errors”

Pros

I love how Jonas gives me a real-time view of everything going on in the business. It is quite helpful in cutting down on data entry errors, which eventually allows us to get more accurate accounting data.

Cons

I had to fill out a ton of forms at the start and give out an endless amount of information.

“Reliable software for construction firms!”

Pros

It's a solid enterprise solution for construction companies with a clean and user-friendly admin dashboard, and the report writer is definitely a step above the rest.

Cons

Our balance sheet sometimes gets out of balance and no one knows why. Plus UI is a bit outdated too.

“Has made everything easy for me”

Pros

It has totally eliminated the need to run two separate systems for us. Also I love that one system is enough to extract information from accounting, service and maintenance.

Cons

Creating your own documents isn't easy at all and the process for making reports is pretty messy too.

“So far, so happy”

Pros

The best thing about Jonas in my opinion is the user interface. Also the excellent admin dashboard really helps a lot in employee management.

Cons

It took me a little while to get the hang of it. So I feel like it might be tough for some people to master.

“Worth the money you spend”

Pros

They really consider your business their own! Constantly working on our feedback and partnering with other companies that are commonly used in the field. They have successfully created a tool that is suitable for all levels of your organization.

Cons

We usually deal with big invoices, like in millions, and the software does not automatically include comas in the bills so we have to manually adjust before forwarding them which is a bit annoying.

“Easy to use even for beginners”

Pros

Jonas software is very good and user-friendly. Plus it is easy to use at any time and even a beginner of our compnay find it quite useful.

Cons

No complaints as I think the software is very good and user-friendly. It is easy to use at any time.

“user-friendly business software”

Pros

Using this software has been a really positive experience for me and I find it very user-friendly and easy to work with. Even as someone starting out, I found it genuinely helpful.

Cons

It's a very good, user-friendly piece of software and it remains simple to use whenever needed.