softwareJonas Enterprise Software Reviews
13 Reviews
Overall Rating
4.3
13 Reviews
Rating Distribution
5
(5)
4
(7)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.3
13 Reviews
Rating Distribution
5
(5)
4
(7)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Industry
Provider Size
Time Used
Jonas has the best customer support ever!
Jonas has the best customer support ever!
Pros
Jonas is a breath of fresh air in our manufacturing business. We have been able to utilize its features to aid in project management and deliver the best possible services to our clients. I love the bookmark feature, which allows you to have numerous screens open at the same time. The team behind Jonas is always open to suggestions and our comments on existing features in order to keep the product updated. Our network administrators liked the Jonas user conferences and learned a lot from the seminars and networking sessions with other users.
Cons
Implementing Jonas has been really time-consuming for us. The new Jonas dispatcher and scheduler, which is drastically different from the prior dispatch board, comes with a steep learning curve. And working with the customer team to prepare an eMobile app has been tedious at best. It is a relief that the customer care team is actually caring enough to give us all the time that we need in order to prepare the required information. We are hoping that it will simplify our operations and eventually flatten the learning curve as well.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Shane
Electronic Manufacturing, 11-50 Employees employees
Dec 03, 2022
Reasonable pricing and amazing customer care.
Reasonable pricing and amazing customer care.
Pros
I am going to make it simple for the readers. When selecting CM software, there are three fundamental questions that you are supposed to ask and Jonas is the answer to all of these questions. First, Jonas is reasonably priced. Second, they have amazing customer care service. Third, they really appreciate the feedback.
Cons
In the 20 years we have been in the company, the dispatch board is the only thing highlighted as bad. It still works as intended, but they should make it more efficient at scheduling daily calls.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Vanessa R.
Construction, 11-50 employees employees
Aug 31, 2022
It allows monitoring things in real time!
It allows monitoring things in real time!
Pros
It shows a real time perspective of everything thats running in your business. Reducing data entry errors to have an accurate accounting data was very helpful.
Cons
I had to fill out a lot of forms initially and give out an endless amount of information.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Tracey M.
Construction, 10-49 employees
Jul 22, 2022
It does a good job at costing
It does a good job at costing
Pros
Its a solid enterprise solution for construction companies with a good looking admin dashboard and above par report writer.
Cons
Our balance sheet sometimes get out of balance no one know why. UI is a bit outdated.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Gonzalo P.
Facilities service, 100-499 employees
Jul 18, 2022
Being able to use Jonas and Jonas eMobile has made things much easier
Being able to use Jonas and Jonas eMobile has made things much easier
Pros
It has totally eliminated the need to run two separate systems. I love that one system is enough to extract information from accounting, service and maintenance.
Cons
Making your own documents is not easy. Creating reports is a mess.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Jennifer T.
Construction, 10-49 employees
Jul 16, 2022
Loving it so far
Loving it so far
Pros
The best thing about it in my opinion is the user interface. The excellent admin dashboard really helps a lot in employee management.
Cons
Took some time for me to get a grip. May seem difficult for some to master.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Samuel O.
Information technology and services, 100-499 employees
Jul 11, 2022
You get what you paid for
You get what you paid for
Pros
They really considers your business their own! Constantly working on our feedback and partnering with other companies that are commonly used in the field. They have successfully created a tool that is suitable for all levels of your organization.
Cons
We usually deal with big invoices, like in millions, and the software does not automatically include comas in the bills so we have to manually adjust before forwarding them.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Jason P.
Accounting , 100-499 employees
Jul 09, 2022
An excellent move for our business
An excellent move for our business
Pros
This software has integrated very well with our system and improved productivity. Dispatch scheduler has made our responses to customer queries more organized and timely.
Cons
Job Costing module is frustrating. When doing multiple customers it is so time consuming that I have to go in and out of every job to generate the invoice.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Sandra H.
Construction, 10-49 employees
Jun 26, 2022
Were doing more with less staff thank to Jonas!
Were doing more with less staff thank to Jonas!
Pros
One of our main concerns while picking a solution was to go paperless. Excellent features such as eMobile and Field time applications have helped us achieve just that. Great customer service as well.
Cons
Jonas was the best choice after figuring out exactly what package we need.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Theodore C.
Facilities service, 100-499 employees
Jun 17, 2022
Great Value!
Great Value!
Pros
Jonas enterprise is an excellent option when you want to integrate multiple aspects of your business in one straight package. All our departments are on the same page at the same time which is of great value to us.
Cons
There are some upcoming features including some recommended by us but it never really sees the light of day it seems.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Adam W.
Construction, 100-499 employees
Jun 12, 2022
Excellent company with great customer support
Excellent company with great customer support
Pros
Jonas fits our needs very well especially when it comes to multiple operating divisions at multiple locations. We are way more organized as compared to when we were using our previous software.
Cons
It took us longer than usual to get accustomed to how this software works. This is by far the biggest down-side of Jonas.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Dustin P.
Construction, 100-499 employees
Jun 09, 2022
Rough start with soft landing
Rough start with soft landing
Pros
Program adapts to your need fairly quickly. Any recommendations we make often end up included in the updates which is great.
Cons
Some items for require a workaround on occasions but generally the team is very helpful in assisting.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Sheryl H.
Telecommunication, 10-49 employees
Jun 08, 2022
Cannot really recommend it
Cannot really recommend it
Pros
The thing thats good with it is that you can very quickly and easily start a case. Its generally easy to get around.
Cons
Customer support is rubbish. Most of the times I just get an answer that theyll fix it. Im pretty sure they dont even know why the issue happened in the first place.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
7
Anita J.
Construction, 100-499 employees
Jun 06, 2022
Filters
Jonas has the best customer support ever!
Jonas has the best customer support ever!
Pros
Jonas is a breath of fresh air in our manufacturing business. We have been able to utilize its features to aid in project management and deliver the best possible services to our clients. I love the bookmark feature, which allows you to have numerous screens open at the same time. The team behind Jonas is always open to suggestions and our comments on existing features in order to keep the product updated. Our network administrators liked the Jonas user conferences and learned a lot from the seminars and networking sessions with other users.
Cons
Implementing Jonas has been really time-consuming for us. The new Jonas dispatcher and scheduler, which is drastically different from the prior dispatch board, comes with a steep learning curve. And working with the customer team to prepare an eMobile app has been tedious at best. It is a relief that the customer care team is actually caring enough to give us all the time that we need in order to prepare the required information. We are hoping that it will simplify our operations and eventually flatten the learning curve as well.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Shane
Electronic Manufacturing, 11-50 Employees employees
Dec 03, 2022
Reasonable pricing and amazing customer care.
Reasonable pricing and amazing customer care.
Pros
I am going to make it simple for the readers. When selecting CM software, there are three fundamental questions that you are supposed to ask and Jonas is the answer to all of these questions. First, Jonas is reasonably priced. Second, they have amazing customer care service. Third, they really appreciate the feedback.
Cons
In the 20 years we have been in the company, the dispatch board is the only thing highlighted as bad. It still works as intended, but they should make it more efficient at scheduling daily calls.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Vanessa R.
Construction, 11-50 employees employees
Aug 31, 2022
It allows monitoring things in real time!
It allows monitoring things in real time!
Pros
It shows a real time perspective of everything thats running in your business. Reducing data entry errors to have an accurate accounting data was very helpful.
Cons
I had to fill out a lot of forms initially and give out an endless amount of information.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Tracey M.
Construction, 10-49 employees
Jul 22, 2022
It does a good job at costing
It does a good job at costing
Pros
Its a solid enterprise solution for construction companies with a good looking admin dashboard and above par report writer.
Cons
Our balance sheet sometimes get out of balance no one know why. UI is a bit outdated.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Gonzalo P.
Facilities service, 100-499 employees
Jul 18, 2022
Being able to use Jonas and Jonas eMobile has made things much easier
Being able to use Jonas and Jonas eMobile has made things much easier
Pros
It has totally eliminated the need to run two separate systems. I love that one system is enough to extract information from accounting, service and maintenance.
Cons
Making your own documents is not easy. Creating reports is a mess.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Jennifer T.
Construction, 10-49 employees
Jul 16, 2022
Loving it so far
Loving it so far
Pros
The best thing about it in my opinion is the user interface. The excellent admin dashboard really helps a lot in employee management.
Cons
Took some time for me to get a grip. May seem difficult for some to master.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Samuel O.
Information technology and services, 100-499 employees
Jul 11, 2022
You get what you paid for
You get what you paid for
Pros
They really considers your business their own! Constantly working on our feedback and partnering with other companies that are commonly used in the field. They have successfully created a tool that is suitable for all levels of your organization.
Cons
We usually deal with big invoices, like in millions, and the software does not automatically include comas in the bills so we have to manually adjust before forwarding them.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Jason P.
Accounting , 100-499 employees
Jul 09, 2022
An excellent move for our business
An excellent move for our business
Pros
This software has integrated very well with our system and improved productivity. Dispatch scheduler has made our responses to customer queries more organized and timely.
Cons
Job Costing module is frustrating. When doing multiple customers it is so time consuming that I have to go in and out of every job to generate the invoice.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Sandra H.
Construction, 10-49 employees
Jun 26, 2022
Were doing more with less staff thank to Jonas!
Were doing more with less staff thank to Jonas!
Pros
One of our main concerns while picking a solution was to go paperless. Excellent features such as eMobile and Field time applications have helped us achieve just that. Great customer service as well.
Cons
Jonas was the best choice after figuring out exactly what package we need.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Theodore C.
Facilities service, 100-499 employees
Jun 17, 2022
Great Value!
Great Value!
Pros
Jonas enterprise is an excellent option when you want to integrate multiple aspects of your business in one straight package. All our departments are on the same page at the same time which is of great value to us.
Cons
There are some upcoming features including some recommended by us but it never really sees the light of day it seems.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Adam W.
Construction, 100-499 employees
Jun 12, 2022
Excellent company with great customer support
Excellent company with great customer support
Pros
Jonas fits our needs very well especially when it comes to multiple operating divisions at multiple locations. We are way more organized as compared to when we were using our previous software.
Cons
It took us longer than usual to get accustomed to how this software works. This is by far the biggest down-side of Jonas.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Dustin P.
Construction, 100-499 employees
Jun 09, 2022
Rough start with soft landing
Rough start with soft landing
Pros
Program adapts to your need fairly quickly. Any recommendations we make often end up included in the updates which is great.
Cons
Some items for require a workaround on occasions but generally the team is very helpful in assisting.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Sheryl H.
Telecommunication, 10-49 employees
Jun 08, 2022
Cannot really recommend it
Cannot really recommend it
Pros
The thing thats good with it is that you can very quickly and easily start a case. Its generally easy to get around.
Cons
Customer support is rubbish. Most of the times I just get an answer that theyll fix it. Im pretty sure they dont even know why the issue happened in the first place.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
7
Anita J.
Construction, 100-499 employees
Jun 06, 2022