Raken Software Reviews

“Does NOT integrate with Sage300

Pros

I was promised a time card app that would integrate with our Sage300 cost coding and be up and running within 6 weeks but it never happened.

Cons

After 21 weeks, Raken still has not delivered a working app, and I am still waiting. Whats more frustrating is their complete refusal to refund, address, fix or even acknowledge the problem, except to say, I will look into your request. I have no working app, yet they have my money. I am happy to share all documents to prove this. Contact me if you want to see all emails and details.

“Raken System

Pros

Raken helps me keep track of details at various project locations.

Cons

Getting an invoice from the Raken system is challenging.

“User experience

Pros

The app is mobile-friendly and has a very vivid interface.

Cons

The front page should have a sign-up option.

“Awesome Product

Pros

It was simple and merged multiple platforms into one.

Cons

I cannot think of anything to list here.

“General Field Superintendent

Pros

The mobile app is fantastic so simple to use whether I am walking or in meetings.

Cons

I do not have any complaints about Raken at this time.

“Raken Reports

Pros

With Raken, other team members can access information. It provides office workers with a view of daily activities and photos without needing to be onsite, allowing us to communicate and collaborate on job issues.

Cons

Sometimes, its difficult to navigate to the correct tab.

“Very easy to ise

Pros

I like how intuitive and easy it is to share.

Cons

You need an internet connection to access certain features.

“My Raken app is barely usable.

Pros

The app is really user-friendly when it's functioning properly.

Cons

The app keeps rebooting while I am trying to use it on the job site.

“A Resource Manager's Perspective on Raken

Pros

It consolidated everything into one program for tracking job costs, work completed, employee hours and materials used.

Cons

At times, it feels a bit pricey when adding a new seat at the table.

“Excellent

Pros

I value the customer support and accuracy. Also it tracks hours well, even across different jobs.

Cons

Rollover works fine for me. If there is ever a problem, I just call customer support.

“B&E review

Pros

It helps me save time by keeping track of daily tasks and logging weather, among other things.

Cons

Some small tweaks would be helpful, but the team is looking into it.

“Preferred document management platform.

Pros

It is easy to use. Our field team has created reports that have proven significant later on.

Cons

Making changes to templates is difficult. They are not very flexible.

“Raken review

Pros

The photo gallery includes date stamps which makes it easy to scan through.

Cons

Setting up and reviewing cost tracking is not easy.

“Raken Review

Pros

The app tags pictures and reports to each day and job.

Cons

The mobile app is not as functional as the web version.

“Program is very adaptable

Pros

With minimal training, anyone can use some function of the app and be productive with it.

Cons

Good is not cheap and excellent is even more expensive.

“Raken works well with sage product

Pros

After completing the setup, I was amazed at how easily we could upload pay hours and gather reports. Most workers adjusted to it quite well.

Cons

Equipment tracking is currently the worst feature. You can only add equipment by hours and cannot separate it into different segments. Moving equipment in and out of projects creates multiple entries which makes it really hard to track.

“S- br is is using program on all job site

Pros

It covers everything from recording issues on the job site to keeping a daily log.

Cons

There is no option for employee signatures on JHA or Toolbox Talk forms.

“Daily Tracking

Pros

Tracking becomes much easier with RAKEN and I can upload all photos to the daily logs.

Cons

Not applicable as to my knowledge there are no cons.

“Great Tool

Pros

I can upload pictures directly from my phone.

Cons

The only con is when selecting production tracking cost codes.

“Raken is Perfect Tool for Small Subcontractor!

Pros

Our small company can handle all necessary project documentation and tracking using Raken.

Cons

We would like a more seamless integration with our QuickBooks accounting software.

“Using Raken

Pros

Its very user-friendly. Even employees who are not tech-savvy have no trouble using it.

Cons

Not all of our guys use the app the way we ask them to.

“Raken is a great asset

Pros

Being able to use it in the field helps keep the job running smoothly without requiring anyone to take time out of their day to inspect the job and streamline changes.

Cons

Toolbox talks could be improved by allowing people to be added via the app instead of having to use the desktop.

“Chose Raken

Pros

I like the documentation of verbiage and photos. Sharing these with offsite clients and stakeholders is very useful.

Cons

The system seems to update periodically without any prior warning. A brief heads-up would be helpful.

“Pat Fricko's Review

Pros

I like all the pictures but they do take a long time to load on both the app and desktop.

Cons

It takes a long time for pictures to load both on the app and on the desktop.

“Raken Review

Pros

The accessibility and simple interface make it easy for employees new to online software to integrate. The surveys are also very helpful, providing easily computable data that everyone can access.

Cons

There is not much that can be tailored to our specific needs. We have discussed certain features or abilities we did like with your team, but they have not been able to meet those needs.

“Great Program for Timecard System

Pros

The ease of use for field employees is great. I love that we can customize our cost codes and track prevailing wage classifications. Our field guys get notified when their time cards are ready, and its very easy for them to approve them. The project gallery is simple to use and upload, and the OneDrive integration is fantastic for our team!

Cons

Raken has been very easy to use. It would be great if there were more customizable features available.

“I like it really easy to use

Pros

Its easy to use and I like that I can use it on my mobile.

Cons

I really like everything about the app as it makes my job easier.

“Coordinator Review

Pros

I like the ease of use, the training tool and the data logging options.

Cons

I do not like having to contact Tech Support when one of the Techs gets locked out of the app. It would be quicker and easier if I had the option to reset their password myself.

“Well Organized.

Pros

I love the daily report. Our owners and CMs enjoy seeing it every day. They never have to worry about what is going on thanks to the detailed write-up and included pictures.

Cons

So far, I do not dislike anything about it. When used correctly, it provides a lot of valuable information.

“Great product with room to grow

Pros

It puts a lot of features at the fingertips of field users and is easily manageable for admins.

Cons

Reporting needs to be more customizable. The Material module only tracks consumption and does not track overall inventory.

“Director of Safety and Resource Planning

Pros

The ease of use for field personnel lets them start reporting immediately and make an impact right away.

Cons

I have to download a report, make the necessary changes and this makes it difficult to produce the same report consistently over time.

“Success with Raken for construction management

Pros

With Raken, I can easily upload field notes and progress photos. I've also created customized checklists for project initiation, preconstruction, progress meetings and punch lists.

Cons

It would be better if the checklists were accessible directly from the main screen where the daily report is listed. This would help team members remember them as they are currently a bit buried and not intuitive to find.

“Daily work Accomplishments

Pros

I found logging into the app simple and locating the current job I'm working on easy. Uploading photos of the day's assignment is simple, too. I'm still learning about the app and the process, but so far it seems like a good app to use.

Cons

I do not have any complaints about the application.

“Great for construction management

Pros

I answer questions and upload pictures and the report format is automatically put together for me.

Cons

It can be glitchy. I do not like that you cannot add pictures to the equipment if you have already passed that day.

“Raken has made life easier

Pros

Producing quality daily reports at construction sites used to be challenging. Raken gave us an "Easy" button. It's hard to imagine life before Raken.

Cons

Raken has some excellent checklist features for collecting data on the mobile app. The only downside is that I cannot access the data behind these checklists beyond the PDF report the checklist produces.

“Awesome product for field accountability

Pros

All our Foremen, Superintendents and Project Managers use this software. It's perfect for keeping up with field activities and ensures accountability for each crew to meet standards and specs.

Cons

It would be great if the software could integrate more with the devices GPS for features like time cards. While it uses GPS to set up a project by using my current location as the project address, it would be helpful to know where employees are when they clock in as well.

“Diamond in the rough...and it is rough!

Pros

Offline functionality, ease of use and price are all great. The app interface for data collection, combined with the desktop site for organization and processing, seamlessly connects my field operators with my office support team, so we never miss a beat!

Cons

I did like more customization options, but since we have not completed our full setup yet, I am sure its coming. It would be useful to assign tasks to multiple people without having to recreate the task. Also, having name and time stamps on notes would be beneficial.

“Functional Program that has the potential for so much more.

Pros

It is easy to start using and needs minimal instruction. The daily report looks great once processed.

Cons

The updates seem to downgrade the system. We have not been excited about any of the updates so far. The last one even removed many of the features we liked.

“Raken Review

Pros

It is a solid software for tracking time and costs associated with a project.

Cons

The software does not allow me to edit entries. I have to delete and re-enter them, which can be bothersome.

“I would really love to see GPS integration!

Pros

It is pretty productive software that gets things going. simple to use. enables foremen and supervisors to submit comprehensive field reports. you can also share links to images, audio, video, descriptions, and the weather.

Cons

When it first started, it didnt have all the features, but they listened to us and kept adding new ones. I would like to see more GPS functions for authenticating time cards in the future.

“Rake is one of the best Site Recording Software that available..

Pros

We can easily record any job and progress on-site using mobile devices. It automatically notifies related parties and is completely paperless.

Cons

Its not working well with our overseas projects. One of our overseas team members is having trouble with the automatic report generation.

“The best suited program for our needs in the management of construction projects for our company.

Pros

It includes all the reporting areas we need for quick access to information and our Superintendents can fill out details during the workday without taking much time away from overseeing work quality.

Cons

Raken always seeks feedback to improve the program. Our company has submitted several ideas over time and Raken consistently responds, letting us know they like our input.

“Not the right product for mining construction

Pros

Everyone can edit or add data to the same document.

Cons

The app is glitchy and unstable. Raken is limited to Internet Explorer, which I do not prefer and it forces me to use it. Much data has been lost due to Rakens inconsistent saving of attachments. Sometimes they save, sometimes they pretend to save and disappear. Raken does not work well without internet or phone signal (like in an underground mine). If one user is logged in, another users interface with Raken slows down significantly. Editing equipment and crews is tedious and needs to be repeated daily for every report.

“Raken construction

Pros

The date-stamped timesheets and imported cost codes are very useful.

Cons

The customization is limited, especially in the mobile application for signing timesheets or toolbox talks.

“User friendly

Pros

It is easy to deploy, train new users and access information. This tool has helped us in situations where site supervision teams file reports claiming subcontractors are not performing. I have the foreman fill out a report with pictures showing the actual site conditions and send it to the PM. This usually resolves false claims of underperformance.

Cons

I did like to see more toolbox talk sheets relevant to various trades and more enforcement to ensure foremen carry out this task weekly.