ServiceTitan Reviews

“Gulfshore Air Review of Service Titan

Pros

I love the quarterly updates and the support from community groups for solving problems and suggesting feature updates.

Cons

Support with onboarding and after you start using the product needs improvement.

“ServiceTitan- the Full Featured Software Solution

Pros

The smooth workflow from the initial customer call to scheduling, dispatching, field management, payment processing, and accounting resolution. 2. API integration with other software systems. 3. ServiceTitan Pro products, including marketing tools.

Cons

Transitioning from previous field management and accounting systems can be a bit tedious.

“Service Titan

Pros

ServiceTitan aids in streamlining the scheduling and dispatching process. They offer many solutions for a contactless experience.

Cons

The accounting part of the software could use some improvement.

“The best CRM for the trades

Pros

We admire how effortlessly ServiceTitan makes things for our customers. Automated text messages when a technician is on the way, online invoice payments, and fast online scheduling with real-time availability make it easy for us to do business!

Cons

The implementation and setup process is quite involved. Learning new features requires a lot of self-research. ServiceTitan helps as much as they can, but not having a dedicated account rep makes this a bit challenging.