Total 25 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

48%

3

Stars

12%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

F

Frank

Civil Engineering, 500+ employees

More than a year

5.0
October 2022

Bid and Management

Pros

This tool simplifies pre-construction and enhances overall communication, making it easier to compare bids and track projects.

Cons

SmartBid performs well, but caution is needed with how add-ons are integrated.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

M

Marty

Construction, 101-500 employees

More than a year

4.0
June 2022

Smartbid review

Pros

Implementing SmartBid is simple, and it's extremely easy to navigate.

Cons

Configuring SmartBid for bidders to submit their proposals is quite a cumbersome process. It involves a series of complex steps that can be quite time-consuming and frustrating. The system is not simple, making it difficult to navigate and set up effectively. Overall, the setup process is more challenging and less efficient than expected.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

N

Nathan

Construction, 1-10 employees

More than a year

3.0
May 2022

A SubContractor's Pain

Pros

Using this tool makes submitting a proposal incredibly straightforward and hassle-free. It streamlines the entire process, ensuring that even complex proposals can be submitted with ease and efficiency. The user interface is designed to be intuitive, guiding you through each step, so you never feel lost or overwhelmed. Overall, it simplifies what could otherwise be a time-consuming and complicated task, allowing you to focus on other important aspects of your project.

Cons

I have to log into each GC separately; it doesn't support multiple GCs under one email. The bid calendar is poorly implemented.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

6

Functionality

6

M

Michael

Construction, 11-50 employees

Less than 6 months

4.0
January 2021

Smart Bid for Smart Bidders

Pros

It's very intuitive and simple to use.

Cons

I regret not discovering this earlier since it's very easy to use.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

10

Functionality

8

J

Josh

Construction, 51-100 employees

More than a year

5.0
August 2019

SmartBid - Review

Pros

I love how I can compile lists of subcontractors in a searchable database, sending Invitations To Bid to any subcontractor in a specific area effortlessly.

Cons

I honestly can't think of anything I dislike about SmartBid.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
July 2019

Smartbid

Pros

This software is fantastic for organizing all subcontractors and vendors. Editing, adding, or deleting company names and contacts is very easy. There are many categories for each company, including work types, DBE choices, and unique categories. Many fields are pre-filled, making data input quick. It offers excellent reporting, exporting, and email capabilities, whether sending single or mass emails, and provides updates for bids or just company reports.

Cons

With so many features, users might duplicate information. It's crucial to monitor what users can change within each company to avoid multiple entries. User monitoring is essential.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joaquin

Construction, 1-10 employees

Less than a year

5.0
March 2019

Smart Bid, helps you get more prjects

Pros

I love SmartBid because it helps you get more projects to bid on in your area, increasing your chances of securing a project.

Cons

The one thing I'd like SmartBid to improve is its affordability.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
February 2019

Works Great

Pros

The detailed breakdowns and features of this product make it incredibly useful for bidding on large projects.

Cons

I think the communication section should be more personalized, so it feels like the user is sending an email directly, not through SmartBid. Most people are overwhelmed with emails, and a personal touch might get more responses. The date doesn't update without refreshing the page, which gets confusing when making calls.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

9

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
January 2019

Smartbid for soliciting proposals

Pros

It's easy to navigate the site without excessive mouse clicks and has the ability to add or delete unwanted fields. Customer support is very responsive and helpful for both simple and complex questions.

Cons

Not many cons. I'm a big fan of this software for getting bid quotes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sarah

Construction, 11-50 employees

More than a year

5.0
January 2019

Smartbid is a very good platform for invitations to bid.

Pros

You can view projects, download plans, and indicate if you will be bidding. Although we don't use this software company-wide, we use it through our general contractors.

Cons

Sometimes, downloading a large bid package can freeze the zip file, requiring a restart which can be time-consuming. Not sure if this is due to our bandwidth or a SmartBid issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Blaise

Construction, 500+ employees

Less than 6 months

3.0
December 2018

Limited accessibility makes this program less useful than it could be

Pros

This product streamlines the bidding process for construction jobs.

Cons

Not being able to add users is a major drawback. It's not intuitive.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

Z

Zohair

Construction, 101-500 employees

Less than 6 months

4.0
November 2018

Great tool shared between contractors and sub contractors for submitting bids.

Pros

You can add multiple projects to a contractor's profile, including project details and specifications. Different subcontractors can also be added to submit their bids, and estimates can be created or imported within the software.

Cons

SmartBid serves a unique purpose and is a great tool but has limited functionality.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
August 2018

This is a bid database that my company uses for the bid process for construction projects.

Pros

We can store potential trade partners and easily send out project communications. Trade partners can respond to bid invitations and upload their proposals.

Cons

This software still has some bugs. Clicking the back button requires logging back in.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

Less than a year

5.0
July 2018

SmartBid has been very easy to learn and navigate as I learn the ins and outs of it.

Pros

I love how easy it is to use and how effortlessly we can distribute necessary information to our subs. The program is user-friendly but still highly capable. For bidding purposes, it makes my life so much easier, knowing all the necessary information is distributed to everyone who needs it.

Cons

I haven't encountered any cons while using the software. The only issue is selecting contractors to send bids to, which can strain the eyes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mo

Construction, 500+ employees

More than a year

4.0
July 2018

User-friendly for bid management

Pros

SmartBid is easy to learn and practical to use. You can manage your bidding process efficiently, especially when dealing with numerous stakeholders like subcontractors and needing to provide them with accurate project information. This software saves a lot of time with minimal risk of errors.

Cons

You need to be cautious of duplicating packages to subs. The software isn't smart enough to control this and relies on user quality control.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

L

Loreto

Construction, 11-50 employees

Less than 6 months

5.0
July 2018

Great Software!!!

Pros

What I like about SmartBid Bid Management Software is its simplicity and the ability to send bids directly.

Cons

No bad comments or feedback on this software. I love the service it provides, very helpful!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D

Daniel

Not Specified, N/A employees

More than a year

4.0
June 2018

A simple-to-use platform to collect and access contractors and pricing data for bids

Pros

It has enough functionalities that you don't need another software to manage your bids. I've used it for construction project bids.

Cons

It functions like a good yellow-pages book but lacks useful analytical components, such as the ability to see what percentage of trades are covered for a project. It can't answer specific questions about bid coverage due to limited data analytics.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Amin

Construction, 51-100 employees

More than a year

4.0
June 2018

Powerful bid management software

Pros

It provides everything you need to manage a bidding process, such as multiple divisions, the ability to select trades based on criteria like area code or location, tracking who has reviewed the document, and customized tender packages, among many other features.

Cons

Searching is weak, you need to know exactly how the trade is saved or try multiple entries. Adding new contacts to trades and sending invitations for tenders is tricky. It's not very easy to use and takes time to master.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

D

Darrell

Construction, 51-100 employees

More than a year

4.0
May 2018

One of the best bid softwares on the market

Pros

The software is easy to use from both contractor and subcontractor perspectives and allows for direct bid submission.

Cons

It can be slow and laggy at times. The folder layout can be confusing if not kept organized.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

C

Clarissa

Construction, 101-500 employees

More than a year

5.0
May 2018

Very effective bidding tool!!

Pros

As a general contractor manager, we use SmartBid on nearly all our projects. It's a great tool for informing our subcontractors and suppliers about the projects we're bidding on, ensuring we have proper scope coverage. I was involved in the initial setup when our company started using SmartBid. We used to make a call list and call up to a few hundred subs and suppliers for every project. It's amazing how much time we used to waste! Now, with just a few clicks, all our bidding documents are in one easily accessible place, and all appropriate subs and suppliers are notified. Incredible!

Cons

The initial setup was time-consuming, partly because of our outdated subcontractor and supplier list. Most time was spent updating old contact information. There are limited user profiles, and it would be nice to have more people in our company able to interact with SmartBid.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10