Total 255 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

31%

3

Stars

3%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

AM

Aleck M.

Education Management, 1-10 employees

5.0
February 2023

My go to solution!

Pros

As someone who uses it regularly, I really value being able to post a question and get answers from the broader community, it's a go-to place for useful knowledge. I also like how the reputation system acknowledges helpful contributions and motivates me to keep helping out. The tagging and categorization make it simple for me to narrow down topics and find what's relevant without digging through unrelated posts. Voting helps highlight the best answers so I don't have to wade through low-quality responses. I appreciate the collaborative editing too. When others tidy up or improve my posts, the overall content becomes clearer and more reliable. From a usability standpoint, the interface feels clean and simple which made it easy for me to get started and join discussions. On top of that, the help center and community guidelines are actually useful, they guide me when I'm unsure about how to participate and they make the site feel more approachable for newcomers like myself.

Cons

The site's core features, asking questions, getting community answers, the reputation system, tagging, voting and collaborative editing, all exist and work but they don't eliminate certain frustrations I keep running into. For one thing, the volume of content is staggering. With millions of questions and answers, I often find it hard to locate exactly what I need without filtering through a ton of noise. Related to that, the overall quality can be inconsistent. While many contributors are very knowledgeable, not every answer is accurate or up-to-date so I can't always take a response at face value. Even with tags and votes, important or niche answers sometimes get buried. The site's guidance and interface help new users get started yet these issues mean I still spend extra time verifying and cross-checking information rather than getting a quick, reliable solution every time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DN

Debbie N.

Health, Wellness and Fitness, 1-10 employees

5.0
February 2023

Reasonable pricing

Pros

Because it's cloud-based, I can easily access, manage and share information from anywhere. That convenience is a big plus for me. I also feel the platform is secure and dependable, there are multiple security measures in place that seem to keep our data protected which gives me peace of mind. The interface itself is simple and approachable, with menus and options that are easy to understand. In addition, I appreciate the fairly broad range of integrations that allow me to connect other services and adjust workflows to fit our needs. Finally, the pricing is reasonable. I was able to choose from plans targeted at individual users or businesses that fit the budget without costing a fortune.

Cons

I do wish Stack had more advanced features. Compared with heavyweights like Salesforce it feels a bit light on functionality. It also doesn't offer as many third-party integrations as some other platforms I've used so I sometimes have to find workarounds. People who aren't used to cloud services may find the interface a little tricky to get around at first. Another drawback for me is there's no free trial, if I want to try it out I have to commit to buying a plan.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AO

Alpha O.

Alternative Dispute Resolution, 1-10 employees

5.0
January 2023

Highly recommend it

Pros

I've found it to be a genuinely excellent work tool. I highly recommend this software to my friends.

Cons

We'd be really happy if you added more features so please consider expanding its capabilities.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

E

Eddy

Construction, 11-50 employees

4.0
December 2022

Very well-organized and reasonably priced.

Pros

It is so fun to use Stack. Ive been an unofficial brand ambassador for them and mention it to anyone I work with, like our contractors and other client companies. It has boosted our businesss efficiency and helped us transition into a truly paperless workflow. Stack is really simple to use. We were able to go from pen and paper to completely on Stack in less than a month. It is easy to learn and train new employees, and it is generally very well organized. The "plans" and "takeoff" tabs are really simple to use and extremely effective. They are also regularly improving Stack and are always open to suggestions.

Cons

It is not complicated to learn Stack, but the software is built very differently than what I’ve used before. Some of the elements in the reports and estimates sections can be intimidating for new employees. Thankfully, Stack is aware of this and works constantly to upgrade and alter them to make them easier to use and more efficient. Id like the pricing in the reports and estimates to be consistent when split down because the prices in the subsection reports are rounded up in each individual room, but the unit costs are rounded up from a total amount in the job. This is just something I face; the software overall is very capable.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

AV

Akshika V.

Computer Software, 500+ employees

4.0
December 2022

Professional support and comprehensive library

Pros

I found it to be great right from the start. The software genuinely feels well-crafted, the interface is user-friendly and there's a comprehensive, customizable library of parts and assemblies that I can customize to my needs. From any PC I can perform quick and easy takeoffs which speeds up my workflow. The developers get solid support and are constantly addressing a long list of user suggestions. Support here is exceptional. STACK specialists are easy to reach and the frequent updates, webinars and one-on-one training sessions keep me informed about changes and offer practical guidance on maximizing the software. I genuinely appreciate their proactive approach to improvements.

Cons

I'm disappointed by several things. Functionality feels limited and in my experience it's been the worst takeoff software I've used. Worse still, I feel like I encountered people on staff who promised callbacks after taking my money and then never followed through, there's no refund policy to protect me. Adding a second user didn't bring a discount. Instead they wanted to charge me almost double. Because of these issues, it was hard for me to get a clear sense of the real benefits Stack might offer during the trial period.

Rating Distribution

Ease of use

7

Value for money

3

Customer Support

3

Functionality

4

WC

William C.

Construction, 51-100 employees

4.0
December 2022

Helpful for consolidating complex takeoffs

Pros

It is hugely helpful when I need to consolidate complex takeoffs for commercial projects.

Cons

At the beginning, I ran into a steep learning curve and had to rely on trial and error.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

8

VC

Vanessa C.

Arts and Crafts, 1-10 employees

4.0
December 2022

Love the layover feature

Pros

I'm a big fan of the layover feature for handling modify orders. I truly value being able to display the same project across multiple monitors at once so I can closely check the finer details.

Cons

It's really annoying when I make a mistake because there isn't an undo option so I end up deleting the whole takeoff and starting again. I wish there were a ctrl-Z style undo feature that would prevent having to redo everything.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

5

DG

Daniel G.

Construction, 1-10 employees

4.0
November 2022

Expensive and complex

Pros

There's a lot you can do with it and it includes all the tools a construction company like mine would need.

Cons

I'm paying a lot for it and the interface feels needlessly complicated and hard to use.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

6

Functionality

7

GK

Gayanender K.

Construction, 11-50 employees

5.0
November 2022

Essential for construction companies

Pros

I've found it extremely helpful for construction companies when making decisions.

Cons

I wish it had better cost estimation support and clearer guidance on construction strategy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

GM

German M.

Construction, 1-10 employees

5.0
November 2022

Interface makes sense

Pros

The interface is really clean and I also appreciate the assistance they provide to clients.

Cons

Personally, I find the cost a bit on the high side when I compare it to other similar solutions.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

MM

Muhammed M.

Individual & Family Services, 1-10 employees

5.0
October 2022

Offers great flexibility

Pros

It's really simple to use and offers a lot of flexibility.

Cons

I was disappointed that their customer support wasn't great and didn't handle problems the way I expected them to

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

MS

Matt S.

Construction, 1-10 employees

2.0
October 2022

Price hike and poor service

Pros

At first I thought the cost was fair for performing drawing takeoffs but then the price suddenly and without justification shot up.

Cons

They pulled the increased charge from my account with no warning and when I asked for a refund they wouldn't process it. Their customer support barely responds and I can find much better, much cheaper alternatives. Plus it doesn't produce industry-standard codes or format outputs in the way the trade expects.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

1

Functionality

3

RL

Randy L.

Building Materials, 500+ employees

5.0
September 2022

Provides useful reports

Pros

I've found it easy to use. It's quick, accurate and lets me generate reports and build templates to improve my efficiency.

Cons

There aren't any negatives. It does everything I need and their customer support is fantastic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SK

Shujjah K.

Information Technology and Services, 1-10 employees

5.0
September 2022

Lets me handle multiple tasks

Pros

I can handle multiple tasks all within a single window which keeps my workflow tidy. It's quick to move around and gives precise results and I find it simple to learn and use, takeoffs especially are made both simple and fast.

Cons

No offline version available which limits me when I'm without internet. I also wish an Undo command would be added in future updates so I can quickly revert mistakes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

N

Nick

Construction, 51-100 employees

5.0
August 2022

One of the best takeoff programs out there.

Pros

Our estimating department has picked up speed thanks to Stacks takeoff assistance. We can start a highly accurate takeoff in minutes, if not seconds, by clicking a link on a plan exchange website or swiftly uploading blueprints. In addition, it has freed up crucial time for post-takeoff analysis of our proposals.

Cons

Even considering the plethora of features it offers, the price of Stack is still very high for me. The product provides good value for the money, though. However, I would like them to introduce an overall price for the entire package instead of the current tiered pricing.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

TM

Tony M.

Construction, 11-50 employees

5.0
August 2022

Cost-effective

Pros

What I love is how user-friendly it is. The annual pricing is reasonable and there are so many takeoff features I can incorporate into my workflow.

Cons

I've realized there's a lot more to it than I'm aware of and I still have plenty to learn.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

GM

Greg M.

Construction, 11-50 employees

5.0
August 2022

Ability to export to excel

Pros

The takeoff feature and the ability to export cost data to Excel are outstanding. I don't currently use the built-in costing tools because my needs are customized.

Cons

We've run into slowdowns when internet speeds dip which can make the process sluggish and might be an issue on our end. I've also experienced the program freezing occasionally.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

BH

Brady H.

Construction, 1-10 employees

4.0
July 2022

Awesome layover feature

Pros

I'm actually glad the layover feature exists because when I have different views spread across multiple sheets they all stay open and I can switch between them pretty easily without losing context.

Cons

Don't make a mistake because you can't go back and if you try, you end up having to go back and start the whole process over.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

5

AR

Anna R.

Cosmetics, 1-10 employees

5.0
July 2022

Uncomplicated program

Pros

Overall, I've found this program incredibly efficient and uncomplicated. Practically nobody I've seen has ever had any trouble using it!

Cons

Occasionally I've run into minor glitches here and there but they were never serious enough to really interfere with my work!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BB

Ben B.

Hospital & Health Care, 1-10 employees

5.0
July 2022

Excellent value

Pros

Solid value and quite userfriendly. I'd recommend it to everybody.

Cons

I struggle with it sometimes but learning it takes time.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10