Total 25 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

24%

3

Stars

20%

2

Stars

8%

1

Stars

8%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

C

charlie

Construction, 51-100 employees

More than a year

4.0
May 2023

Industry Standard which needs improvement!

Pros

This software is considered the benchmark in the industry, widely adopted by many companies as the standard choice.

Cons

I'm still waiting over 4 weeks for my ticket to be completed, and I haven't received any response from the team.

Rating Distribution

Ease of use

7

Value for money

3

Customer Support

7

Functionality

7

M

Marvin

Design, 1-10 employees

Less than a year

4.0
September 2018

Is "ViewPoint" for you?

Pros

If you already have their other software, getting this one is the logical choice. Just like the salesperson says, you can track your rewards (profits), perform accurate takeoffs, and submit on time. All those claims are mostly true.

Cons

The salesperson can sometimes come across as overly aggressive, pushing for an immediate purchase. This approach isn't suitable, especially with such a significant investment. The initial bids are often inaccurate, requiring final adjustments. There's a support team available, but the cost of training is additional and can be high. You either need to visit them or have them come to you, and there isn't enough time for adequate training. Reducing the training costs would improve the experience.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

H

Hugo

Construction, 101-500 employees

More than a year

5.0
December 2017

Greatest Estimation Software Company! I highly recommend them!

Pros

The software just works! It sounds simple, but it's true! We had tried two other estimation programs before ViewPoint, and they were slow, poorly designed, and the support was awful. ViewPoint is completely different. The support is excellent, and their trainers genuinely care that you learn the software thoroughly. I've never worked with better trainers or a more knowledgeable technical support team. These folks are fantastic!

Cons

I can't think of a single downside to ViewPoint MEP Estimating. It offers excellent value for the investment! It's not cheap, but it's definitely worth it for me and my company!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Richie

Electrical/Electronic Manufacturing, 101-500 employees

More than a year

5.0
November 2017

Viewpoint MEP Software

Pros

Our offices have been using Viewpoint MEP estimation for Electrical for a long time now. We count on this system to quickly and accurately complete bids. This software has elevated our game, and we've used it for multi-million dollar projects. Without it, we couldn't handle the volume of work we manage daily across our four locations.

Cons

Issues come up like with any software, but the support team responds quickly and addresses problems promptly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brandi

Construction, 11-50 employees

More than a year

1.0
October 2017

To many steps to do a simple task.

Pros

This program has a lot of features... if you have a background in computer engineering. It's quicker than doing a takeoff by hand. Pat, our trainer, was fantastic! Extremely helpful and available to answer any question at any time of day, much better than the customer help center.

Cons

The program is quite expensive, and the additional cost for training is insufficient for the amount of information needed to use it effectively. The salesperson was friendly but very pushy. Post-purchase customer service is terrible.

Rating Distribution

Ease of use

1

Value for money

3

Customer Support

1

Functionality

3

S

sandra

Construction, 51-100 employees

Less than a year

2.0
October 2017

Too many steps

Pros

It handles a lot of accounting tasks. If you really need all those features, this system would be great. But it might not be ideal for a smaller company.

Cons

There are too many clicks and windows to navigate to reach a specific area. It feels like there are too many steps just to do one thing.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

2

Functionality

6

P

Pedro

Construction, 500+ employees

More than a year

5.0
August 2017

Pedro Silva - Bermudez, Longo, Diaz-Masso, LLC

Pros

BLDM is one of America's leading specialty construction firms. We've been in the market for 55 years and still going strong. We introduced the software to our Estimating Department over 20 years ago and have trusted it completely since then. With technology constantly evolving, we still rely on Viewpoint Software for its accuracy and practicality in bid work. I believe part of our success with the software is due to the full support from the technical staff. They're always there to help when needed!

Cons

If you don't have much computer experience, it takes a lot of time to learn all the available functions.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

S

Scott

Electrical/Electronic Manufacturing, 1-10 employees

More than a year

5.0
August 2017

Excellent Product.

Pros

Easy to navigate. Works really well. I log in every morning and use it all day, every day. Great product. Mary Heinz is AMAZING.

Cons

I haven't had any issues with it. Even if I did encounter a problem with Viewpoint, I'm confident it would be handled promptly and professionally.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

JONATHAN

Electrical/Electronic Manufacturing, 101-500 employees

More than a year

3.0
February 2017

MEP electrical estimating

Pros

The digital takeoff feature is excellent and really enhances the efficiency of the process.

Cons

It's difficult to label things easily.

Rating Distribution

Ease of use

7

Value for money

4

Customer Support

7

Functionality

4

M

Monique

Construction, 1-10 employees

More than a year

2.0
December 2016

Estimating Software Usage

Pros

The estimating capabilities for projects are robust and reliable, providing a strong foundation for accurate and effective project planning.

Cons

There's too much information that is not specific to my particular field.

Rating Distribution

Ease of use

2

Value for money

4

Customer Support

6

Functionality

6

L

Larry

Construction, 1-10 employees

More than a year

3.0
November 2016

MEP estimation

Pros

The software is incredibly accurate and versatile, easily adapting to various needs and ensuring precise results every time.

Cons

It's very cumbersome to use, not mobile at all, and too complicated. I need a lighter version that is not so expensive.

Rating Distribution

Ease of use

8

Value for money

2

Customer Support

10

Functionality

6

B

Blaine

Construction, 11-50 employees

More than a year

5.0
October 2016

Estimation

Pros

I can always rely on its precision and dependability for accurate results.

Cons

It takes time to personalize it. Accurate accounting is also necessary. This isn't really a con, just a helpful tip.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joseph

Construction, N/A employees

More than a year

4.0
August 2016

Very niche but good product

Pros

The customer service team is always helpful and ready to answer any questions.

Cons

Updates seem to be taking longer and longer to roll out.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

C

Charles

Construction, N/A employees

More than a year

3.0
December 2015

Been using this take off since it was quest haven't seen any change.

Pros

It's easy to navigate and understand, and the summary reports are very useful.

Cons

I wish there was a way to integrate a cross-section takeoff program into the system. We're still using an outdated Quest program.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

T

Troy

Electrical/Electronic Manufacturing, N/A employees

More than a year

5.0
December 2015

Electrical Estimating software review.

Pros

Trimble is very simple to use and highly accurate. We rely solely on this software for securing high-end jobs.

Cons

Occasionally, I have to restart the program, but it might be user error...

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

C

Corinn

Construction, N/A employees

More than a year

1.0
December 2015

Do not buy this earthworks software

Pros

It allows earthworks to be completed electronically instead of using a digitizer board.

Cons

The vendor's inability to make improvements or fix bugs is frustrating. They usually just say they haven't seen that issue before and blame unrelated factors. It feels like any errors are always my fault.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

D

David

Construction, N/A employees

More than a year

3.0
December 2015

Procontractor MX Estimating and Earthwork.

Pros

The product is quite simple to use and compares well with most other software available.

Cons

Customer support is non-existent. In most cases, calling isn't worth the effort because the response is not timely.

Rating Distribution

Ease of use

7

Value for money

2

Customer Support

7

Functionality

7

C

Chad

Construction, N/A employees

More than a year

5.0
December 2015

Solid product for accurate takeoff

Pros

The takeoff process is set up to ensure both ease and precision.

Cons

I need more flexibility in handling and manipulating drawing files during or after import.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jeff

Electrical/Electronic Manufacturing, N/A employees

More than a year

4.0
December 2015

Viewpoint Electrical Estimating

Pros

The program's structure lets me easily perform take-offs and is flexible enough to fine-tune the estimate once it's done.

Cons

There's a minor issue with the digital take-off; sometimes it loses' the take-off when you switch to the take-off screen to enter it into the estimate.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

F

Frank

Electrical/Electronic Manufacturing, N/A employees

More than a year

5.0
October 2015

Long time user of the electrical estimating software

Pros

Viewpoint actively checks in with its users to gauge their satisfaction with the product. The support team is eager to help with any issues and truly wants to assist. The product is highly specialized for trades and is very comprehensive.

Cons

Sometimes, I wish we could interface with Microsoft products like Excel. The telecommunications takeoff section needs expansion.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9