Total 70 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

30%

3

Stars

20%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

6

Value for money

6

Customer Support

7

Functionality

8

JP

Joel P.

Information Technology and Services, 11-50 employees

More than a year

3.0
October 2022

Can't delete files in bulk easily

Pros

Managing uploads used to be a whole thing but now it's smooth sailing. Converting stuff and pushing multiple files at once barely looks like a task anymore.

Cons

There's no simple way to wipe out files you don't need anymore. Right now we've got half a million files sitting there that we're trying to delete and we're getting hit with an extra five hundred bucks a month just for stuff we don't even want. Good luck getting anyone to help you with it either. They'll send you some Excel sheet and tell you to go delete them manually. This could be fixed with one simple button in the UI but they won't do it. Probably because they're making bank off people like us.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

9

CK

Christian K.

Computer Software, 1-10 employees

More than a year

4.0
July 2022

API and SDK is very easy

Pros

Both our developers and the admins handling setup found the API and SDK very easy to work with.

Cons

Ending the free tier made it harder for people who just want to try out the platform before committing.

Rating Distribution

Ease of use

5

Value for money

1

Customer Support

5

Functionality

4

CK

Christian K.

Computer Software, 1-10 employees

More than a year

4.0
July 2022

API and SDK is very easy

Pros

Both our developers and the admins handling setup found the API and SDK very easy to work with.

Cons

Ending the free tier made it harder for people who just want to try out the platform before committing.

Rating Distribution

Ease of use

5

Value for money

1

Customer Support

5

Functionality

4

CK

Christian K.

Computer Software, 1-10 employees

More than a year

4.0
July 2022

API and SDK is very easy

Pros

Both our developers and the admins handling setup found the API and SDK very easy to work with.

Cons

Ending the free tier made it harder for people who just want to try out the platform before committing.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

10

Functionality

9

CK

Christian K.

Computer Software, 1-10 employees

More than a year

4.0
July 2022

API and SDK is very easy

Pros

Both our developers and the admins handling setup found the API and SDK very easy to work with.

Cons

Ending the free tier made it harder for people who just want to try out the platform before committing.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

10

Functionality

9

CK

Christian K.

Computer Software, 1-10 employees

More than a year

4.0
July 2022

API and SDK is very easy

Pros

Both our developers and the admins handling setup found the API and SDK very easy to work with.

Cons

Ending the free tier made it harder for people who just want to try out the platform before committing.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

10

Functionality

9

CK

Christian K.

Computer Software, 1-10 employees

More than a year

4.0
July 2022

API and SDK is very easy

Pros

Both our developers and the admins handling setup found the API and SDK very easy to work with.

Cons

Ending the free tier made it harder for people who just want to try out the platform before committing.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

10

Functionality

9

CK

Christian K.

Computer Software, 1-10 employees

More than a year

4.0
July 2022

API and SDK is very easy

Pros

Both our developers and the admins handling setup found the API and SDK very easy to work with.

Cons

Ending the free tier made it harder for people who just want to try out the platform before committing.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

10

Functionality

9

BD

Bruno D.

Computer Software, 11-50 employees

More than a year

4.0
November 2020

File conversion quick and good

Pros

Filestack had us converting files almost immediately after we started. Getting hooked into their APIs was shockingly simple and what came out the other end actually looked good.

Cons

You can't see any dashboard for file conversions. So you basically have to take their word for it on how many conversions you've done and which files got processed. We got overcharged more than once for conversions we never made and after going back and forth they admitted the screw-up was on their end.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

3

Functionality

5

BD

Bruno D.

Computer Software, 11-50 employees

More than a year

4.0
November 2020

File conversion quick and good

Pros

Filestack had us converting files almost immediately after we started. Getting hooked into their APIs was shockingly simple and what came out the other end actually looked good.

Cons

You can't see any dashboard for file conversions. So you basically have to take their word for it on how many conversions you've done and which files got processed. We got overcharged more than once for conversions we never made and after going back and forth they admitted the screw-up was on their end.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

3

Functionality

5

BD

Bruno D.

Computer Software, 11-50 employees

More than a year

4.0
November 2020

File conversion quick and good

Pros

Filestack had us converting files almost immediately after we started. Getting hooked into their APIs was shockingly simple and what came out the other end actually looked good.

Cons

You can't see any dashboard for file conversions. So you basically have to take their word for it on how many conversions you've done and which files got processed. We got overcharged more than once for conversions we never made and after going back and forth they admitted the screw-up was on their end.

Rating Distribution

Ease of use

4

Value for money

9

Customer Support

6

Functionality

10

BD

Bruno D.

Computer Software, 11-50 employees

More than a year

4.0
November 2020

File conversion quick and good

Pros

Filestack had us converting files almost immediately after we started. Getting hooked into their APIs was shockingly simple and what came out the other end actually looked good.

Cons

You can't see any dashboard for file conversions. So you basically have to take their word for it on how many conversions you've done and which files got processed. We got overcharged more than once for conversions we never made and after going back and forth they admitted the screw-up was on their end.

Rating Distribution

Ease of use

4

Value for money

9

Customer Support

6

Functionality

10

BD

Bruno D.

Computer Software, 11-50 employees

More than a year

4.0
November 2020

File conversion quick and good

Pros

Filestack had us converting files almost immediately after we started. Getting hooked into their APIs was shockingly simple and what came out the other end actually looked good.

Cons

You can't see any dashboard for file conversions. So you basically have to take their word for it on how many conversions you've done and which files got processed. We got overcharged more than once for conversions we never made and after going back and forth they admitted the screw-up was on their end.

Rating Distribution

Ease of use

4

Value for money

9

Customer Support

6

Functionality

10

BD

Bruno D.

Computer Software, 11-50 employees

More than a year

4.0
November 2020

File conversion quick and good

Pros

Filestack had us converting files almost immediately after we started. Getting hooked into their APIs was shockingly simple and what came out the other end actually looked good.

Cons

You can't see any dashboard for file conversions. So you basically have to take their word for it on how many conversions you've done and which files got processed. We got overcharged more than once for conversions we never made and after going back and forth they admitted the screw-up was on their end.

Rating Distribution

Ease of use

4

Value for money

9

Customer Support

6

Functionality

10

BD

Bruno D.

Computer Software, 11-50 employees

More than a year

4.0
November 2020

File conversion quick and good

Pros

Filestack had us converting files almost immediately after we started. Getting hooked into their APIs was shockingly simple and what came out the other end actually looked good.

Cons

You can't see any dashboard for file conversions. So you basically have to take their word for it on how many conversions you've done and which files got processed. We got overcharged more than once for conversions we never made and after going back and forth they admitted the screw-up was on their end.

Rating Distribution

Ease of use

4

Value for money

9

Customer Support

6

Functionality

10

CR

Chris R.

Internet, 1-10 employees

Less than 6 months

5.0
April 2019

pulls files from everywhere into one single spot

Pros

The big picture here is that you can pull files from all over the place, including DropBox. If your business has people sharing stuff in a dozen different ways like we do, this brings everything into one single spot. No more hunting around.

Cons

I haven't run into any problems with this software so far.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

4

CR

Chris R.

Internet, 1-10 employees

Less than 6 months

5.0
April 2019

pulls files from everywhere into one single spot

Pros

The big picture here is that you can pull files from all over the place, including DropBox. If your business has people sharing stuff in a dozen different ways like we do, this brings everything into one single spot. No more hunting around.

Cons

I haven't run into any problems with this software so far.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

4

CR

Chris R.

Internet, 1-10 employees

Less than 6 months

5.0
April 2019

pulls files from everywhere into one single spot

Pros

The big picture here is that you can pull files from all over the place, including DropBox. If your business has people sharing stuff in a dozen different ways like we do, this brings everything into one single spot. No more hunting around.

Cons

I haven't run into any problems with this software so far.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

9

CR

Chris R.

Internet, 1-10 employees

Less than 6 months

5.0
April 2019

pulls files from everywhere into one single spot

Pros

The big picture here is that you can pull files from all over the place, including DropBox. If your business has people sharing stuff in a dozen different ways like we do, this brings everything into one single spot. No more hunting around.

Cons

I haven't run into any problems with this software so far.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

9

CR

Chris R.

Internet, 1-10 employees

Less than 6 months

5.0
April 2019

pulls files from everywhere into one single spot

Pros

The big picture here is that you can pull files from all over the place, including DropBox. If your business has people sharing stuff in a dozen different ways like we do, this brings everything into one single spot. No more hunting around.

Cons

I haven't run into any problems with this software so far.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

9