Filestack Reviews
Total 70 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars30%
3
Stars20%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
6
Value for money
6
Customer Support
7
Functionality
8
Chris R.
Internet, 1-10 employees
Less than 6 months
“pulls files from everywhere into one single spot
Pros
The big picture here is that you can pull files from all over the place, including DropBox. If your business has people sharing stuff in a dozen different ways like we do, this brings everything into one single spot. No more hunting around.
Cons
I haven't run into any problems with this software so far.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
9
Chris R.
Internet, 1-10 employees
Less than 6 months
“pulls files from everywhere into one single spot
Pros
The big picture here is that you can pull files from all over the place, including DropBox. If your business has people sharing stuff in a dozen different ways like we do, this brings everything into one single spot. No more hunting around.
Cons
I haven't run into any problems with this software so far.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
9
Anonymous
Broadcast Media, 101-500 employees
More than a year
“Sharing and improving files is faster
Pros
Sharing and actually improving files got way faster and actually effective with this. We could chuck huge files around and also grab smaller ones and make them better. Nothing else on the market let us share AND improve files the way Filestack does, and our whole workflow got way better because of it.
Cons
At first I was kind of lost trying to find my way around but once you spend some time with it everything clicks. And the end result is worth pushing through that initial confusion.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Anonymous
Broadcast Media, 101-500 employees
More than a year
“Sharing and improving files is faster
Pros
Sharing and actually improving files got way faster and actually effective with this. We could chuck huge files around and also grab smaller ones and make them better. Nothing else on the market let us share AND improve files the way Filestack does, and our whole workflow got way better because of it.
Cons
At first I was kind of lost trying to find my way around but once you spend some time with it everything clicks. And the end result is worth pushing through that initial confusion.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Anonymous
Broadcast Media, 101-500 employees
More than a year
“Sharing and improving files is faster
Pros
Sharing and actually improving files got way faster and actually effective with this. We could chuck huge files around and also grab smaller ones and make them better. Nothing else on the market let us share AND improve files the way Filestack does, and our whole workflow got way better because of it.
Cons
At first I was kind of lost trying to find my way around but once you spend some time with it everything clicks. And the end result is worth pushing through that initial confusion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Broadcast Media, 101-500 employees
More than a year
“Sharing and improving files is faster
Pros
Sharing and actually improving files got way faster and actually effective with this. We could chuck huge files around and also grab smaller ones and make them better. Nothing else on the market let us share AND improve files the way Filestack does, and our whole workflow got way better because of it.
Cons
At first I was kind of lost trying to find my way around but once you spend some time with it everything clicks. And the end result is worth pushing through that initial confusion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Broadcast Media, 101-500 employees
More than a year
“Sharing and improving files is faster
Pros
Sharing and actually improving files got way faster and actually effective with this. We could chuck huge files around and also grab smaller ones and make them better. Nothing else on the market let us share AND improve files the way Filestack does, and our whole workflow got way better because of it.
Cons
At first I was kind of lost trying to find my way around but once you spend some time with it everything clicks. And the end result is worth pushing through that initial confusion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Broadcast Media, 101-500 employees
More than a year
“Sharing and improving files is faster
Pros
Sharing and actually improving files got way faster and actually effective with this. We could chuck huge files around and also grab smaller ones and make them better. Nothing else on the market let us share AND improve files the way Filestack does, and our whole workflow got way better because of it.
Cons
At first I was kind of lost trying to find my way around but once you spend some time with it everything clicks. And the end result is worth pushing through that initial confusion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Broadcast Media, 101-500 employees
More than a year
“Sharing and improving files is faster
Pros
Sharing and actually improving files got way faster and actually effective with this. We could chuck huge files around and also grab smaller ones and make them better. Nothing else on the market let us share AND improve files the way Filestack does, and our whole workflow got way better because of it.
Cons
At first I was kind of lost trying to find my way around but once you spend some time with it everything clicks. And the end result is worth pushing through that initial confusion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicholas W.
Automotive, 1-10 employees
More than a year
“customer service is radio silent
Pros
That javascript plugin just drops right in without any drama. Suddenly you've got uploads on your website and you barely did anything. Plus everything lands on Filestack's CDN so you don't have to mess with copying it anywhere else.
Cons
We've had problems come up and their customer service team has been completely radio silent. I don't get the feeling this company gives a damn about its customers and there's no way I could recommend them to anyone with a straight face.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
1
Functionality
4
Nicholas W.
Automotive, 1-10 employees
More than a year
“customer service is radio silent
Pros
That javascript plugin just drops right in without any drama. Suddenly you've got uploads on your website and you barely did anything. Plus everything lands on Filestack's CDN so you don't have to mess with copying it anywhere else.
Cons
We've had problems come up and their customer service team has been completely radio silent. I don't get the feeling this company gives a damn about its customers and there's no way I could recommend them to anyone with a straight face.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
1
Functionality
4
Nicholas W.
Automotive, 1-10 employees
More than a year
“customer service is radio silent
Pros
That javascript plugin just drops right in without any drama. Suddenly you've got uploads on your website and you barely did anything. Plus everything lands on Filestack's CDN so you don't have to mess with copying it anywhere else.
Cons
We've had problems come up and their customer service team has been completely radio silent. I don't get the feeling this company gives a damn about its customers and there's no way I could recommend them to anyone with a straight face.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
5
Functionality
9
Nicholas W.
Automotive, 1-10 employees
More than a year
“customer service is radio silent
Pros
That javascript plugin just drops right in without any drama. Suddenly you've got uploads on your website and you barely did anything. Plus everything lands on Filestack's CDN so you don't have to mess with copying it anywhere else.
Cons
We've had problems come up and their customer service team has been completely radio silent. I don't get the feeling this company gives a damn about its customers and there's no way I could recommend them to anyone with a straight face.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
5
Functionality
9
Nicholas W.
Automotive, 1-10 employees
More than a year
“customer service is radio silent
Pros
That javascript plugin just drops right in without any drama. Suddenly you've got uploads on your website and you barely did anything. Plus everything lands on Filestack's CDN so you don't have to mess with copying it anywhere else.
Cons
We've had problems come up and their customer service team has been completely radio silent. I don't get the feeling this company gives a damn about its customers and there's no way I could recommend them to anyone with a straight face.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
5
Functionality
9
Nicholas W.
Automotive, 1-10 employees
More than a year
“customer service is radio silent
Pros
That javascript plugin just drops right in without any drama. Suddenly you've got uploads on your website and you barely did anything. Plus everything lands on Filestack's CDN so you don't have to mess with copying it anywhere else.
Cons
We've had problems come up and their customer service team has been completely radio silent. I don't get the feeling this company gives a damn about its customers and there's no way I could recommend them to anyone with a straight face.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
5
Functionality
9
Nicholas W.
Automotive, 1-10 employees
More than a year
“customer service is radio silent
Pros
That javascript plugin just drops right in without any drama. Suddenly you've got uploads on your website and you barely did anything. Plus everything lands on Filestack's CDN so you don't have to mess with copying it anywhere else.
Cons
We've had problems come up and their customer service team has been completely radio silent. I don't get the feeling this company gives a damn about its customers and there's no way I could recommend them to anyone with a straight face.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
5
Functionality
9
Chris C.
Real Estate, 11-50 employees
Less than a year
“many options available
Pros
I love how many options you get. You can use their storage or your own AWS bucket or some other service entirely. They handle CD and file transformation. The uploader itself is actually fun because you've got so much control and it plays nice with Google, Instagram, Facebook, all the big ones. You can even throw multiple files up at the same time. Dropping this into any app takes five minutes. We run it on mobile and web and customers always say how quick and painless it is.
Cons
If your site gets a lot of traffic, the CDN and Transformation costs can really add up fast. You have to be strategic about how you use them. The reporting works fine for what we need but I could see other companies finding it pretty bare bones.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
5
Functionality
5
Chris C.
Real Estate, 11-50 employees
Less than a year
“many options available
Pros
I love how many options you get. You can use their storage or your own AWS bucket or some other service entirely. They handle CD and file transformation. The uploader itself is actually fun because you've got so much control and it plays nice with Google, Instagram, Facebook, all the big ones. You can even throw multiple files up at the same time. Dropping this into any app takes five minutes. We run it on mobile and web and customers always say how quick and painless it is.
Cons
If your site gets a lot of traffic, the CDN and Transformation costs can really add up fast. You have to be strategic about how you use them. The reporting works fine for what we need but I could see other companies finding it pretty bare bones.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
5
Functionality
5
Chris C.
Real Estate, 11-50 employees
Less than a year
“many options available
Pros
I love how many options you get. You can use their storage or your own AWS bucket or some other service entirely. They handle CD and file transformation. The uploader itself is actually fun because you've got so much control and it plays nice with Google, Instagram, Facebook, all the big ones. You can even throw multiple files up at the same time. Dropping this into any app takes five minutes. We run it on mobile and web and customers always say how quick and painless it is.
Cons
If your site gets a lot of traffic, the CDN and Transformation costs can really add up fast. You have to be strategic about how you use them. The reporting works fine for what we need but I could see other companies finding it pretty bare bones.
Rating Distribution
Ease of use
4
Value for money
9
Customer Support
10
Functionality
10
Chris C.
Real Estate, 11-50 employees
Less than a year
“many options available
Pros
I love how many options you get. You can use their storage or your own AWS bucket or some other service entirely. They handle CD and file transformation. The uploader itself is actually fun because you've got so much control and it plays nice with Google, Instagram, Facebook, all the big ones. You can even throw multiple files up at the same time. Dropping this into any app takes five minutes. We run it on mobile and web and customers always say how quick and painless it is.
Cons
If your site gets a lot of traffic, the CDN and Transformation costs can really add up fast. You have to be strategic about how you use them. The reporting works fine for what we need but I could see other companies finding it pretty bare bones.
Rating Distribution
Ease of use
4
Value for money
9
Customer Support
10
Functionality
10