M-Files

M-Files

12 Review(s)

Overview

M-Files provides a leading platform for knowledge work automation, helping businesses find information faster and work smarter using its unique metadata-driven approach. While user reviews note its inability to determine license usage, the software’s powerful workflow engine and deep integrations deliver a substantial return on investment.

Overall Rating

Based on 12 users reviews

4.1

Rating Distribution

Positive

92%

Neutral

8%

Negative

0%

Starting Price
Custom

M-Files Specifications

Content Creation and Editing Tools (WYSIWYG)

Media Library Management

Content Versioning

Role-Based Permission

View All Specifications

What Is M-Files?

M-Files is an intelligent information management platform designed for businesses of all sizes seeking to eliminate information chaos. It organizes documents based on their context and metadata, rather than traditional folders, making content easy to find and use. By leveraging powerful workflow automation and artificial intelligence (AI)-driven features, the software helps organizations improve process efficiency and reduce business risk. It also ensures regulatory compliance, empowering knowledge workers to focus on high-value tasks.

M-Files Pricing

The M-Files pricing structure is customized based on factors like the number of users and deployment type (cloud, on-premises, or hybrid).

  • M-Files Base
  • M-Files Team
  • M-Files Business
It also offers a 30-day free trial. Get in touch with us to get a customized M-Files cost quote.

Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

M-Files Integrations

The M-Files software supports integration with multiple systems and platforms, such as:

Book a free M-Files demo to learn more about its integration arrangements.

Who Is M-Files For?

M-Files is ideal for a wide range of industries and sectors, including:

  • Manufacturing companies
  • Engineering firms
  • Consulting firms
  • Accounting, tax and audit
  • Wealth management firms

Is M-Files Right For You?

M-Files is an excellent fit for mid-market and enterprise organizations, particularly those in regulated industries like manufacturing, professional services, and finance that require powerful governance and process automation. Its standout feature is the repository-agnostic, metadata-driven architecture, which allows it to unify information from various systems. The platform has earned significant industry recognition, including being named a Company of the Year in the ‘BIG Awards for Business’. If your organization struggles with information silos and complex, document-centric workflows, the software is an ideal fit.

Are you still not sure about the platform and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.

M-Files Features

M-Files revolutionizes how organizations handle information by using metadata to organize files based on context. This approach ensures users can instantly find the correct document, regardless of where it is stored, boosting productivity and reducing errors and costly rework.

See How It Works

The platform streamlines the creation of complex documents through intelligent templates and reusable clause libraries. This feature significantly accelerates processes like contract generation and proposal writing, empowering teams to produce consistent, high-quality documents with minimal manual effort.

See How It Works

Automate multi-step business processes with an intuitive, no-code workflow designer. M-Files can automatically route documents for review and approval, assign tasks, and send notifications. This ensures that critical processes are completed consistently, on time, and with a full audit trail.

See How It Works

Securely share and co-author documents with both internal and external stakeholders without creating duplicate files. The platform maintains a single version of the truth, providing secure sharing links and client portals that enhance teamwork while maintaining strict governance and control.

See How It Works

Pros And Cons of M-Files

Pros

  • Improves efficiency and traceability

  • Unique approach to management

  • Metadata-driven paradigm

Cons

  • Requires high degree of customization

  • Unable to determine license usage

M-Files Reviews

Total 12 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

17%

4

Stars

75%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Share your experience

J

Joe

Airlines/ Aviation, 11-50 employees

More than a year

4.0
July 2025

smooth once you get hang of

Pros

once we got familiar with the system, managing files became really intuitive. The metadata features make searching quick and effortless, it's so easy to find exactly what we need without any hassle.

Cons

There is definitely a learning curve with this system. so you really need someone on your team who knows it well to help things run smoothly. Luckily they do offer training.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

M

maria

media production, 51-100 employees

Less than a year

4.0
June 2025

easy access to contracts and approvals

Pros

For compliance and other important files, m-Files gives us much better control. I spend a lot less time hunting down contracts, audit reports and approvals.

Cons

Not all documents from shared repositories sync for offline use and sometimes the local cache does not have the most recent versions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Andreas

Higher education, 101-500 employees

Less than a year

4.0
June 2025

great for compliance

Pros

We store all our certification docs in m-Files and I can quickly see who did what and when. Also it helps me feel confident that we are staying compliant across every department.

Cons

The notification system for assigned tasks is not very flexible. I have missed a few approvals because alerts were not consistent, especially when I was busy.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

Frequently Asked Questions

The platform’s pricing is customized based on user count and deployment type (cloud, on-premises, or hybrid) with three plans: M-Files Base, M-Files Team, and M-Files Business. A 30-day free trial is also available. You can also request a personalized M-Files price quote now.

Yes, M-Files offers mobile apps for both iOS and Android devices.

Yes, M-Files software provides an API.

The platform supports several languages, including English, French, and German.

Businesses across various industries, including consulting firms, wealth management firms, manufacturing companies, accounting, tax and audit, and engineering firms, benefit from M-Files features.

The software offers a help desk, email, and phone support.

The software software integrates with various systems and platforms, including Adobe Sign, Google Workspace software, SAP CRM software, Microsoft 365 software, and Salesforce Service Cloud.