Last Updated Nov 7, 2025
Overview
Overall Rating
Based on 65 users reviews
4.5
Rating Distribution
Positive
91%
Neutral
9%
Negative
0%
Starting Price
Custom
Top Recommended Software
Pros And Cons of SAP CRM Software
Pros
The automation features optimize and accelerate sales workflows
The mobile app help manage field operations any time
Enables seamless collaboration across business functions for improved CX
Offers a versatile, cloud-based solution that is easy to implement
Cons
Slow customer support response time
The campaign management module offers limited options
Integrating SAP CRM with existing systems often requires significant effort
Frequently Asked Questions
No, SAP CRM software does not offer an API.
SAP CRM software supports English, German, French, Japanese, Portugal, Chinese, and Spanish.
The vendor has not disclosed any information regarding its third-party app integrations.
Yes, SAP CRM software offers a mobile app.
SAP CRM software offers flexible pricing plans; however, information regarding specific pricing plans is not mentioned by the vendor. If you want to get a personalized SAP CRM software pricing quote, contact us right away.
The typical users of SAP CRM software are medium to large enterprises across various industries, including manufacturing, retail, and finance along with marketing and sales advisors.
SAP CRM software offers multiple levels of support, including a knowledge base, online forums, and direct customer support through phone, email, and live chat.