Total 6 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

17%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Josh

Media Production, 11-50 employees

Less than a year

5.0
October 2024

Excellent communication

Pros

I must say the communication during onboarding was excellent and the follow up for any of our needs has also been amazing. We find their team very helpful. I really love the chat feature.

Cons

The QBO features with AO have been a bit tricky and challenging. I stopped using this feature after realizing that only a few clients were actually using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Marketing and Advertising, 11-50 employees

Less than a year

5.0
May 2024

Efficient and smooth CRM

Pros

This tool makes it so simple for me to create, modify and send an order to a client.

Cons

I find managing my contact lists a bit complicated. Wish there was a simpler and faster way to do it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

J

Jill

Marketing and Advertising, 51-100 employees

More than a year

5.0
May 2024

User friendly

Pros

Its easy to use and I quickly got the hang of it. It keeps everything well managed and organized in one place.

Cons

I would have liked the duplicates of contacts or companies to automatically merge or at least be given a suggestion from the tool about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jim

Hospital & Health Care, 51-100 employees

More than a year

4.0
May 2024

Hands down the best CRM Ive come across

Pros

AO is great at taking feedback from customers and adding new features based on that. Their customer support is top notch and the chat feature is helpful. The team makes sure your issues get resolved.

Cons

It works fine but theres still room for improvement and I am sure the AO team is already on it. I like the app overall.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

A

Amanda

Broadcast Media, 51-100 employees

Less than 6 months

5.0
April 2024

Really like Ad Orbit!

Pros

I really appreciate how simple it is to use and how well organized and tidy everything is.

Cons

I dont like how it automatically sends emails to customers. I wish there was an option to decide whether my email gets sent or not.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michael

Publishing, 51-100 employees

Less than 6 months

5.0
February 2024

Amazing platform for publishers

Pros

Its very user friendly. For me its been a breath of fresh air after years of experience with bulky CRMs. It quickly provides the info I need without a lot of effort and I find it very convenient.

Cons

It does take a bit more time to extract data into an Excel file. However there are simple ways around it. So nothing that bothers me too much.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10