
AgencySmart Reviews
Total 5 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John M.
Small Business, 11-50 employees
“Streamlines daily dealership tasks
Pros
Finding plans and checking rates is pretty easy now and I really appreciate how simple the quoting process is. Also the benefit summaries are easy to locate too which saves me a lot of time.
Cons
One thing I noticed is that finding quotes for individual employees in multi-plan groups requires removing other employees which adds unnecessary extra steps to the process.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small Business, 11-50 employees
“Great Support and Team Experience
Pros
The support team has been very supportive whenever my team needs help with issues or just wants training on how to use the platform.
Cons
I have not run into any problems with it so far. The team consistently gives positive feedback about there experience using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small Business, 11-50 employees
“Proven really helpful for our team
Pros
I find the interface really simple and getting around is easy too.
Cons
We have to manually enter some plans since they are not all included in the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeremiah B.
Small Business, 11-50 employees
“Easy to setup and user friendly
Pros
AgencySmart system is really simple and easy to use as it keeps all the client information we need to track in one place. Setting up employer contributions is a feature I particularly love. We have had much better success tracking our clients and insurance companies with this platform compared to what we used before.
Cons
The plans we use here in Utah are not all pre loaded so we either have to manually enter them ourselves or wait for support to add them for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jessica C.
Marketing, 11-50 employees
“Pretty easy to use
Pros
Overall it is really easy to navigate. Plus Anthony's training sessions are efficient and he is great at answering all my questions.
Cons
I have not faced any major issues with it yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10